COURSE INFORMATON
Course Title Code Semester L+P Hour Credits ECTS
Dental Practice Management DEN   061 1 2 2 4

Prerequisites and co-requisites
Recommended Optional Programme Components None

Language of Instruction Turkish
Course Level First Cycle Programmes (Bachelor's Degree)
Course Type
Course Coordinator Assoc.Prof.Dr. Funda Gülay KADIOĞLU
Instructors
 
Assistants
Goals
The purposes of the course are to give dental students comprehensive knowledge on dental clinic workflow and to improve their difficult critical clinic management skills and communication abilities in patient-dentist relationship.
Content
The characteristic of a dental clinic, patient acceptance protocol of dental clinic, arrangement of patient appointments and patients records, emergency and priority situations in dental clinics, patient safety, healthcare professional safety, informed consent protocol , providing dental equipment and materials in clinic, success in patient-dentist relationship, the financial management of dental clinic. being an employer in a dental clinic, difficult patient management.

Learning Outcomes
1) Learn and apply a dentist's clinical professional duties
2) Learn and apply to take both individual and team responsibility.
3) Recognize the difficult and critical patient relations and learn to manage these process in a dental clinic.
4) Supply and ensure the continuity and provide the care of the dental materials and tools in dental clinics
5) Ensure and maintain the patient's and healthcare professionals' safety in dental clinics
6) Gaining patient's loyalty, apply the good management principles of a dental clinic in terms of economic and administrative rationality.
7) Give importance of patient's records and maintain their confidentiality
8) Learn and apply individual informed consent
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Course's Contribution To Program
NoProgram Learning OutcomesContribution
12345

Course Content
WeekTopicsStudy Materials _ocw_rs_drs_yontem
1 Meeting with students, Introduction to the syllabus none Lecture
Question-Answer
Discussion
2 Management principles of a dental clinic in terms of administrative and economic rationality Lecture notes and studying of the related topic from textbooks Lecture
Question-Answer
Discussion
3 A dentist's professional duties as a manager and employer in a dental clinic Lecture notes and studying of the related topic from textbooks Lecture
Question-Answer
Discussion
4 Ensure the continuity of the dental materials and tools in a dental clinic Lecture notes and studying of the related topic from textbooks Lecture
Question-Answer
Discussion
5 A dentist's individual and team responsibility in a dental clinic Lecture notes and studying of the related topic from textbooks Lecture
Question-Answer
Discussion
6 The difficult and critical patient relations and management of these process in a dental clinic Lecture notes and studying of the related topic from textbooks Lecture
Case Study
Problem Solving
7 The difficult and critical patient relations and management of these process in a dental clinic-2 Lecture notes and studying of the related topic from textbooks Role Playing
Group Study
Homework
8 Mid-Term Exam Lecture notes and studying of the related topic from textbooks Project Based Learning
Project / Design
9 Arrangement of patient appointments and communication on the phone Lecture notes and studying of the related topic from textbooks Lecture
Role Playing
Group Study
Case Study
10 Emergency and priority situations in dental clinic Lecture notes and studying of the related topic from textbooks Lecture
Case Study
Problem Solving
11 Painful and aggressive patient management Lecture notes and studying of the related topic from textbooks Lecture
Role Playing
Group Study
Case Study
12 Patient's and healthcare professionals' safety in dental clinics Lecture notes and studying of the related topic from textbooks Lecture
Question-Answer
Discussion
13 Keeping patient records and maintain their confidentiality Lecture notes and studying of the related topic from textbooks Lecture
Question-Answer
Discussion
14 Obtaining individual informed consent-1 Lecture notes and studying of the related topic from textbooks Lecture
Question-Answer
Case Study
15 Obtaining individual informed consent-2 Lecture notes and studying of the related topic from textbooks Problem Solving
Project Based Learning
Homework
16-17 Term Exams Lecture notes and studying of the related topic from textbooks Problem Solving
Testing

Recommended or Required Reading
Textbook
Additional Resources