COURSE INFORMATON
Course Title Code Semester L+P Hour Credits ECTS
Hotel Automation Systems * TUR   207 3 2 4 6

Prerequisites and co-requisites
Recommended Optional Programme Components None

Language of Instruction Turkish
Course Level Short Cycle Programmes (Associate's Degree)
Course Type
Course Coordinator Lec. Gökhan ÇOLAK
Instructors
Öğr. Gör.GÖKHAN ÇOLAK1. Öğretim Grup:A
 
Assistants
Goals
The aim of this course is based on making the accommodation process by using the automation program to gain qualifications.
Content
Information about the system The system input output and change, front office operations, rooms operations, pre safe operations, back office operations, reporting procedures, input output and night operations documents, the documents of the food and beverage Department, housekeeping Department and related documents, receive documents financial and administrative Affairs Department, Technical Service Department receive documents, receive documents retrieve documents relevant sales and marketing department and the Security Department.

Learning Outcomes
-


Course's Contribution To Program
NoProgram Learning OutcomesContribution
12345
1
Transfering basic knowledge about the concepts, theories and principles of the tourism and hotel management field.
X
2
Giving information about the professional standards, regulations and practices in the field of tourism and hotel management.
X
3
Giving information about internal and external environmental factors of the tourism and hotel organizations.
X
4
Giving information about the service delivery process and procedures in the field of tourism and hotel management.
X
5
Describing and applying the processes of planning, organizing, executing, coordinating and controlling functions of the tourism and hotel management.
X
6
Using the field related information in the business environment.
X
7
Using and recognizing the field related tools, technologies and physical environment.
X
8
Knowing a foreign language enough for understanding the terms of the international professional terms of tourism sector and for meeting the guest needs.
X
9
Having the basic computer knowledge as well as the ability to use the software about the information systems used in the hotel and restaurant business
X
10
Working as a team member and taking responsibility
X
11
Establishing effective interpersonal and intercultural communication
X
12
Making the health, safety and risk assessment regularly at the related field.
X
13
Adhering the ethical values and protecting the natural environment.
X
14
Being attentive about the hygiene, clothing and personal look
X
15
Constantly improving the knowledge, skills and competencies of the related field.
X
16
Having the ability to think critical, produce alternative solutions and obtain information from different sources and also analyze them
X
17
Having written and oral communication proficiency Being able to speak correct and effective, to convey information and ideas in speaking so others will understand, Having the ability to interpret and criticize, Having the high power of persuasion skill
X
18
Acting in accordance with social, scientific and professional ethical values.
X

Course Content
WeekTopicsStudy Materials _ocw_rs_drs_yontem
1 Information About The System Anlatım, Soru - Cevap
2 The system input-output and change Anlatım, Soru - Cevap
3 Front Office Operations Anlatım, Soru - Cevap
4 Rooms Operations Anlatım, Soru - Cevap
5 Pre-Safe Operations Anlatım, Soru - Cevap
6 Back Office Operations Anlatım, Soru - Cevap
7 Reporting Procedures Anlatım, Soru - Cevap
8 Mid-Term Exam Exam
9 Input, output and night operations documents Anlatım, Soru - Cevap
10 Related docs to food and beverage Department Anlatım, Soru - Cevap
11 Related docs to housekeeping Department Anlatım, Soru - Cevap
12 Financial and administrative Affairs Department to receive documents Anlatım, Soru - Cevap
13 Technical Service Department receive documents Anlatım, Soru - Cevap
14 Sales and marketing department receive documents Anlatım, Soru - Cevap
15 The Security Department receive documents Anlatım, Soru - Cevap
16-17 Term Exams Exam

Recommended or Required Reading
Textbook
Additional Resources