|Course Title||Code||Semester||L+P Hour||Credits||ECTS|
|Tourism Legislation *||TUR 123||1||2||2||3|
|Prerequisites and co-requisites|
|Recommended Optional Programme Components||None|
|Language of Instruction||Turkish|
|Course Level||Short Cycle Programmes (Associate's Degree)|
|Course Coordinator||Lec. Gökhan ÇOLAK|
This course is aimed at teaching the competencies to fulfill obligations related legislation.
A. GUEST REQUEST - COMPLAINT FORM 1. Forms a. Guests Complaint forms b . Guests Request Forms c . Guest Survey D. Percentage Calculation 2. Reporting Techniques 3. Tourism Investment Regulation on Supervision of Management and Organization B. POLICE BOOK 1. Police Book Records a. Manual Recording b . Register at Automation Program c . Control 2. Identity Reporting Act 3. Types of Identity C. AUDIT 1. Inspection Book 2. Audit Staff 3. Book Confirmation Process 4. Post-Audit Operations D. ROOM PRICING 1. Determination criteria a. Turkstat data b . Tourism Incentive Law Part 2 2. Price lists 3. The room cost calculations E. STATISTICAL INFORMATION 1. Data a. Solidity ratio b . spending per capita c . Total expenditure amounts 2. Related Legislation 3. Reporting to the Ministry appropriate format
|Course's Contribution To Program|
|No||Program Learning Outcomes||Contribution|
Transfering basic knowledge about the concepts, theories and principles of the tourism and hotel management field.
Giving information about the professional standards, regulations and practices in the field of tourism and hotel management.
Giving information about internal and external environmental factors of the tourism and hotel organizations.
Giving information about the service delivery process and procedures in the field of tourism and hotel management.
Describing and applying the processes of planning, organizing, executing, coordinating and controlling functions of the tourism and hotel management.
Using the field related information in the business environment.
Using and recognizing the field related tools, technologies and physical environment.
Knowing a foreign language enough for understanding the terms of the international professional terms of tourism sector and for meeting the guest needs.
Having the basic computer knowledge as well as the ability to use the software about the information systems used in the hotel and restaurant business
Working as a team member and taking responsibility
Establishing effective interpersonal and intercultural communication
Making the health, safety and risk assessment regularly at the related field.
Adhering the ethical values and protecting the natural environment.
Being attentive about the hygiene, clothing and personal look
Constantly improving the knowledge, skills and competencies of the related field.
Having the ability to think critical, produce alternative solutions and obtain information from different sources and also analyze them
Having written and oral communication proficiency Being able to speak correct and effective, to convey information and ideas in speaking so others will understand, Having the ability to interpret and criticize, Having the high power of persuasion skill
Acting in accordance with social, scientific and professional ethical values.
|1||Guests Request- Complaint Forms||Books , articles , magazines|
|2||Guests Complaint forms||Books , articles , magazines|
|3||Guests Request Forms||Books , articles , magazines|
|4||Guest Survey||Books , articles , magazines|
|5||Percentage Calculation||Books , articles , magazines|
|6||Police Book||Books , articles , magazines|
|7||Audit||Books , articles , magazines|
|8||Mid-Term Exam||Mid Term Exam|
|9||Room Price Determination||Books , articles , magazines|
|10||Determination Criteria||Books , articles , magazines|
|11||Turkstat data||Books , articles , magazines|
|12||Tourism Incentive Law Part 1||Books , articles , magazines|
|13||Tourism Incentive Law Part 2||Books , articles , magazines|
|14||Price Lists||Books , articles , magazines|
|15||Room Cost Calculations||Books , articles , magazines|
|16-17||Term Exams||Final Exam|
|Recommended or Required Reading|