TÜRKÇE
ENGLISH
Information
| Unit | YUMURTALIK VOCATIONAL SCHOOL |
| Code | YTO271 |
| Name | Tour Operator and Travel Agency. |
| Term | 2016-2017 Academic Year |
| Semester | 3. Semester |
| Duration (T+A) | 1-1 (T-A) (17 Week) |
| ECTS | 2 ECTS |
| National Credit | 1.5 National Credit |
| Teaching Language | Türkçe |
| Level | Üniversite Dersi |
| Type | Normal |
| Label | C Compulsory |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | |
| Course Instructor |
Öğr. Gör. CANANİ YALÇIN
(Güz)
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
Aim of this course is to introduce students to the travel industry businesses, travel agencies, organization, structure, functions, tour operators, the main tasks of tour planning, preparation, marketing, and management process
Course Content
In this course, tour operator and travel agency firms operating in the travel industry operations and functions of the organization introduction of the tour types and elements involved in tours, tour planning, tour preparation, marketing and travel industry firms in addition to the realization of the important tasks Ticketing issues provided. Describes in detail the activities of enterprises in the travel industry.
Course Precondition
Yok
Resources
Notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | 1- Describes the development of tourist travel and travel sector. |
| LO02 | 2- Describes establishment and operation of travel enterprises |
| LO03 | 3- Describes the operation and organizational structures of main and subsidiary travel enterprises, sector organization |
| LO04 | 4- The relationship between tourism businesses and other enterprises, and the importance of these relationships. |
| LO05 | 5- Describe the preparation of the basic package tours services |
| LO06 | 6- The basic services in the travel sector (ticketing) |
| LO07 | 7- Tour officials, and in particular information about the tour guides |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | - | Students can have the basic knowledge about the tourism and hotel management, which related to legislation, professional standards and applications, internal and external environmental factors, servicing processes. | |
| PLO02 | - | Students can apply the basic knowledge about the tourism and hotel management, which related to legislation, professional standards and applications, internal and external environmental factors, servicing processes | |
| PLO03 | - | In order to focused on customer satisfaction, Students, Students, who is the knowledge and skills in the field of Tourism and Hotel Management, can take decisions according to the internal and external dynamics surrounding analyze, interpret and evaluate, produce solutions to identify problems in service processes, make performance evaluation and can use business and professional life. | |
| PLO04 | - | Students, who is the knowledge and skills in the field of Tourism and Hotel Management, can know to the physical environment, tools and technologies in the service processes and make the necessary care to protect. | |
| PLO05 | - | When Students, who is the knowledge and skills in the field of Tourism and Hotel Management, perform the duties and responsibilities according to the requirements of a dynamic work environment, it can perform not only individual but also team members. | |
| PLO06 | - | Following the technical and professional innovations for Tourism and Hotel Management, students can find solutions to encounter ordinary and extraordinary problem and also be used when carrying out their duties and responsibilities. | |
| PLO07 | - | Students, who is the knowledge and skills in the field of Tourism and Hotel Management, can use it to improve their professional knowledge and skills of members of the organization and objectively evaluate the performance of members of professional organizations. | |
| PLO08 | - | Students can develop existing skills and knowledge by Innovations related to the profession to follow as awareness of lifelong learning. | |
| PLO09 | - | Students can manage existing resources and make performance evaluation by professional self-confidence, knowledge and skills. | |
| PLO10 | - | Competence in synthesis of learned tourism knowledge by research and representing it to the others. | |
| PLO11 | - | Competence in using information and communication technologies at least as European Computer Using Licence Basic Level. | |
| PLO12 | - | Competence in using at least a foreign language in European Language Portfolio Level A2 (at least to survey the knowledge in the field and communicate with others) | |
| PLO13 | - | Have relevant information and consciousness on legal issues related to working life and the industry, safety regulations of industry, social security issues, quality control and management and protection of natural environment. | |
| PLO14 | - | Committed to ethical values, social justice, cultural values and social responsibility issues and comprehend the desires and needs of the employees and the society, understand the socio-economic characteristics of micro-environment. | |
| PLO15 | - | Tourism and Hotel Management, which is the main activity of the service production process has required to individual quality and dynamism. |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | The Historical Development of Travel and Travel Agencies (World and Turkey) | To be prepared to related subject from advised source. | |
| 2 | Travel Operations Organizational Structure and Legal Regulation, the Enterprise Operations | To be prepared to related subject from advised source. | |
| 3 | Travel Industry Operators Travel Agencies and Functions | To be prepared to related subject from advised source. | |
| 4 | Travel Industry Operators Tour Operators and Functions | To be prepared to related subject from advised source. | |
| 5 | Package Tour, Tour rounds Mission Field Types and Elements | To be prepared to related subject from advised source. | |
| 6 | Tour Planning (Preparation), Destination Selection, Procurement Procedures, | To be prepared to related subject from advised source. | |
| 7 | Supplementary Services and Price Determination | To be prepared to related subject from advised source. | |
| 8 | MIDTERM | ||
| 9 | Implementation of the tour, Location Services | To be prepared to related subject from advised source. | |
| 10 | Basic Services, Ticketing Tour Operator Companies (Airline Ticketing) | To be prepared to related subject from advised source. | |
| 11 | Assignment Practice and Presentation | To be prepared to related subject from advised source. | |
| 12 | Assignment Practice and Presentation | To be prepared to related subject from advised source. | |
| 13 | Assignment Practice and Presentation | To be prepared to related subject from advised source. | |
| 14 | Assignment Practice and Presentation | To be prepared to related subject from advised source. | |
| 15 | PREPARATION FOR THE FINAL EXAMINATION | To be prepared to related subject from advised source. | |
| 16 | FINAL EXAM | ||
| 17 | FINAL EXAM |
Assessment (Exam) Methods and Criteria
| Assessment Type | Midterm / Year Impact | End of Term / End of Year Impact |
|---|---|---|
| 1. Midterm Exam | 100 | 40 |
| General Assessment | ||
| Midterm / Year Total | 100 | 40 |
| 1. Final Exam | - | 60 |
| Grand Total | - | 100 |