TÜRKÇE
ENGLISH
Information
| Unit | FACULTY OF HEALTH SCIENCES |
| NURSING PR. | |
| Code | HMS459 |
| Name | Total Quality Management |
| Term | 2017-2018 Academic Year |
| Semester | 7. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 6 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Lisans Dersi |
| Type | Normal |
| Label | E Elective |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Doç. Dr. SERAP TORUN |
| Course Instructor |
Doç. Dr. SERAP TORUN
(Güz)
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
This course aims to introduce concepts that are related to quality management in health care and basic information on the quality and standards of international accreditation.
Course Content
The concept of quality in health care, quality measurement, improvement of service, teamwork, quality certification and accreditation in health services, and patient safety issues takes place in this course.
Course Precondition
Resources
Notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Knows the basic concepts of quality. |
| LO02 | Explain the historical development of quality. |
| LO03 | Understands the importance of quality in health services and defines the characteristics of quality in health services. |
| LO04 | Defines the concepts of standard and accreditation. |
| LO05 | Knows the International and National Standards and Accreditation Bodies and explains their scope. |
| LO06 | Defines nursing sensitive quality indicators. |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Knows the structure and functions of the cells, tissues, organs and systems that make up the human body and the relations of these systems with each other. Explains the structure and physiological functions of healthy and sick individuals, defines deviations from health, plans appropriate nursing interventions. | |
| PLO02 | Beceriler - Bilişsel, Uygulamalı | The individual applies advanced theoretical and practical knowledge acquired in the field of health, in accordance with basic human needs, to provide nursing care to individuals, families, and communities. | 3 |
| PLO03 | Beceriler - Bilişsel, Uygulamalı | Using evidence-based scientific knowledge, ethical principles, and effective communication techniques, the individual applies the appropriate nursing process within the framework of their roles and responsibilities to promote and protect health. | 3 |
| PLO04 | Bilgi - Kuramsal, Olgusal | Evaluates the developments related to nursing by using scientific methods. Knows the ways of benefiting from evidence-based applications in meeting the health care needs of healthy and sick individuals | 3 |
| PLO05 | Bilgi - Kuramsal, Olgusal | Knows how to use the learning and teaching process in nursing services | 3 |
| PLO06 | Bilgi - Kuramsal, Olgusal | Knows how to use health policies, health legislation and management process in nursing services, duties, authorities and responsibilities | |
| PLO07 | Bilgi - Kuramsal, Olgusal | Knows the methods related to the production of scientific knowledge. Knows how to use scientific problem solving method | |
| PLO08 | Yetkinlikler - Alana Özgü Yetkinlik | Acts in accordance with democracy, human rights, social, scientific, cultural values and professional ethical principles | |
| PLO09 | Yetkinlikler - Alana Özgü Yetkinlik | It contributes to the establishment of health policies and to the health level of the society. | |
| PLO10 | Yetkinlikler - Alana Özgü Yetkinlik | Take responsibility for solving professional problems | 3 |
| PLO11 | Yetkinlikler - Öğrenme Yetkinliği | Develop a positive attitude towards lifelong learning in the awareness of learning needs. Participates in activities that contribute to personal development in scientific, social, and cultural fields (such as national projects supported by TÜBİTAK, professional events, university social clubs, etc.)." | 3 |
| PLO12 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Takes responsibility as an active member of the team in health-related practices | 2 |
| PLO13 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | In addition to his professional development, he develops himself / herself by determining learning needs in scientific, social, cultural and artistic fields in accordance with his / her interest abilities. Follows developments in their field using a foreign language and applies them in their professional practices. | 2 |
| PLO14 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Uses information and communication technologies required by the field. | 2 |
| PLO15 | Beceriler - Bilişsel, Uygulamalı | Determines nursing care priorities in situations such as natural disasters, epidemics, etc., that affect public health on a large scale, and takes an active role in crisis management. |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | The Concept of Quality in Health Care | Research from related resources, sample applications review | |
| 2 | Quality Measurement in Health Care | Research from related resources, sample applications review | |
| 3 | Total Quality Management: Responsibilities of Senior Management | Research from related resources, sample applications review | |
| 4 | Total Quality Management: Patient-oriented | Research from related resources, sample applications review | |
| 5 | Total Quality Management: Employee Engagement | Research from related resources, sample applications review | |
| 6 | Total Quality Management: Continuous Improvement | Research from related resources, sample applications review | |
| 7 | Total Quality Management: Vendor Support | esearch from related resources, sample applications review | |
| 8 | Mid-Term Exam | reading course resources | |
| 9 | Teamwork in Improving the Quality | Research from related resources, sample applications review | |
| 10 | Patient Safety | Research from related resources, sample applications review | |
| 11 | Accreditation in Health Services, Certification and Quality Awards | Research from related resources, sample applications review | |
| 12 | Health Quality Service Accreditation Standards | Research from related resources, sample applications review | |
| 13 | Health Quality Service Accreditation Standards | Researching and examining examples of subject | |
| 14 | Joint Commission International Accreditation Standards | Researching and examining examples of subject | |
| 15 | Examination of the samples of accredited institutions in our field of health | Researching and examining examples of subject | |
| 16 | Term Exams | reading course resources | |
| 17 | Term Exams | reading course resources |
Assessment (Exam) Methods and Criteria
| Assessment Type | Midterm / Year Impact | End of Term / End of Year Impact |
|---|---|---|
| 1. Midterm Exam | 60 | 24 |
| 1. Performance Task (Seminar) | 40 | 16 |
| General Assessment | ||
| Midterm / Year Total | 100 | 40 |
| 1. Final Exam | - | 60 |
| Grand Total | - | 100 |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 6 | 84 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 2 | 6 | 12 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 6 | 6 |
| Final Exam | 1 | 12 | 12 |
| Total Workload (Hour) | 142 | ||
| Total Workload / 25 (h) | 5,68 | ||
| ECTS | 6 ECTS | ||