Information
| Unit | ADANA VOCATIONAL SCHOOL |
| Code | ILS133 |
| Name | Contact |
| Term | 2017-2018 Academic Year |
| Semester | 1. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 3 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Belirsiz |
| Type | Normal |
| Label | E Elective |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör. Dr. ZEYNEP ERÇEN |
| Course Instructor |
Öğr. Gör. ZÜLEYHA ORAK ÇELİK
(Güz)
(A Group)
(Ins. in Charge)
Öğr. Gör. ZÜLEYHA ORAK ÇELİK (Güz) (B Group) (Ins. in Charge) |
Course Goal / Objective
With this course to the student, verbal, non-verbal, written, formal, non-formal and the organization between the inside and the outside communication will be gain competencies.
Course Content
Oral communication Written communication Non-verbal communication Formal (Formal) communication Non-Formal (informal) communication Outside of organization communication
Course Precondition
Resources
Notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Communicate personal. |
| LO02 | Communicate organizational. |
| LO03 | Contact detect variations |
| LO04 | Contact Understands the relationship between the source-message-destination |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | - | Have knowledge of basic Maths and Science. | |
| PLO02 | - | The machine knows the rules of drawing and design, appropriate machinery to the desired characteristics and analyze a design system. | |
| PLO03 | - | The machine can perform the design part using packet programs. | |
| PLO04 | - | The computer-aided machine tools (CNC) knows the system and prepare production schedules manually or using CAD-CAM software for the manufacture of parts in these machines. | |
| PLO05 | - | Can make production planning, prepare transaction cards, make the distribution of tasks and checks. | |
| PLO06 | - | Have knowledge about problems of the age. | |
| PLO07 | - | To follow developments in CAD-CAM. | |
| PLO08 | - | The necessity of lifelong learning have the skills. | |
| PLO09 | - | Knows Machining and chipless production methods and can choose the most appropriate production methods. | |
| PLO10 | - | Definition material, deciding whether heat treatment methods and selecting the appropriate material for manufacturing. | |
| PLO11 | - | Can selecting the appropriate cutting and cutting parameters to workpieces. | |
| PLO12 | - | It has the basic measurement and quality control. | |
| PLO13 | - | Turkish Language and defines the basic grammar of a foreign language, acquire basic English language skills. | |
| PLO14 | - | Political led to the emergence of the Turkish Revolution, economic, social and intellectual conditions, reviews, live together in line with Atatürk´´s principles and revolutions in their entirety by the community with the national goals and ideals, especially patriotism adopts high human values. |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | COMMUNICATION The concept of communication Definition Communication process and types Contact elements and features Communication barriers | reviewing lecture notes | |
| 2 | Verbal communication Oral communication techniques Oral Communication rules Used tools at oral communication * Face to face communication * Telephone Communication * Video and voice communication Effective speech Voice intonation, stress Using language correctly | reviewing lecture notes | |
| 3 | WRITTEN COMMUNICATION Description Written communication techniques Written Communication rules | reviewing lecture notes | |
| 4 | Used tools at written communication The report, report preparation techniques E-mail communication Communication with the network within the organization | reviewing lecture notes | |
| 5 | Communication by fax Communication within the organization forms Using writing language correctly | reviewing lecture notes | |
| 6 | NON-VERBAL COMMUNICATION Body's language and the effects Head movements's meanings Eye contact and the importance of it Gestures and facial expressions Stance | reviewing lecture notes | |
| 7 | Use of Distance Seat Hands Feet Clothing (symbolic communication) Personal Image | reviewing lecture notes | |
| 8 | Mid-Term Exam | No | |
| 9 | FORMAL COMMUNICATION Basic Concepts Communication in the Organization Organization Contact Hierarchy and statements Establishment of Communication Infrastructure Study team Factors Affecting Communication in Organization | reviewing lecture notes | |
| 10 | Formal Communication Types Vertical -Lowers Incoming Messages (suggestions, requests, demands) -Tops Incoming Messages (orders / instructions, directives) Horizontal -Units Incoming Messages (suggestions, requests, demands, orders, instructions) Cross | reviewing lecture notes | |
| 11 | Formal Communication Tools (meetings, tele-conferencing, e-mail, telephone, intranet, written reports, forms, etc.). Message Tracking | reviewing lecture notes | |
| 12 | NON-FORMAL COMMUNICATION Basic Concepts Factors Influencing Non-Formal Communications: Organizational Culture and Climate - Group Behavior Organizational Policies Organizational Hierarchy Job and Task Descriptions Leadership | reviewing lecture notes | |
| 13 | Communication Methods (oral, written, nonverbal) Formal Communication Types and Tools (vertical, horizontal, diagonal) Message Tracking | reviewing lecture notes | |
| 14 | NON-ORGANIZATION COMMUNICATION Basic Concepts Non-Organizational target group Customers Merchants, Traders Competitors Government Trade unions etc. Factors Affecting Organizational with non-communication target group: Organizational Culture and Climate -Group Behavior Organizational Politics, Organizational Hierarchy Job and Duty descriptions , Leadership | reviewing lecture notes | |
| 15 | Communication Methods (oral, written, nonverbal) Formal Communication Types and Tools (Vertical, Horizontal, Diagonal) Message Tracking Legislation | reviewing lecture notes | |
| 16 | Term Exams | No | |
| 17 | Term Exams | No |
Assessment (Exam) Methods and Criteria
| Assessment Type | Midterm / Year Impact | End of Term / End of Year Impact |
|---|---|---|
| 1. Midterm Exam | 100 | 40 |
| General Assessment | ||
| Midterm / Year Total | 100 | 40 |
| 1. Final Exam | - | 60 |
| Grand Total | - | 100 |