ILS133 Contact

3 ECTS - 2-0 Duration (T+A)- 1. Semester- 2 National Credit

Information

Unit ADANA VOCATIONAL SCHOOL
Code ILS133
Name Contact
Term 2017-2018 Academic Year
Semester 1. Semester
Duration (T+A) 2-0 (T-A) (17 Week)
ECTS 3 ECTS
National Credit 2 National Credit
Teaching Language Türkçe
Level Belirsiz
Type Normal
Label E Elective
Mode of study Yüz Yüze Öğretim
Catalog Information Coordinator Öğr. Gör. Dr. ZEYNEP ERÇEN
Course Instructor Öğr. Gör. ZÜLEYHA ORAK ÇELİK (Güz) (A Group) (Ins. in Charge)
Öğr. Gör. ZÜLEYHA ORAK ÇELİK (Güz) (B Group) (Ins. in Charge)


Course Goal / Objective

With this course to the student, verbal, non-verbal, written, formal, non-formal and the organization between the inside and the outside communication will be gain competencies.

Course Content

Oral communication Written communication Non-verbal communication Formal (Formal) communication Non-Formal (informal) communication Outside of organization communication

Course Precondition

Resources

Notes



Course Learning Outcomes

Order Course Learning Outcomes
LO01 Communicate personal.
LO02 Communicate organizational.
LO03 Contact detect variations
LO04 Contact Understands the relationship between the source-message-destination


Relation with Program Learning Outcome

Order Type Program Learning Outcomes Level
PLO01 - Have knowledge of basic Maths and Science.
PLO02 - The machine knows the rules of drawing and design, appropriate machinery to the desired characteristics and analyze a design system.
PLO03 - The machine can perform the design part using packet programs.
PLO04 - The computer-aided machine tools (CNC) knows the system and prepare production schedules manually or using CAD-CAM software for the manufacture of parts in these machines.
PLO05 - Can make production planning, prepare transaction cards, make the distribution of tasks and checks.
PLO06 - Have knowledge about problems of the age.
PLO07 - To follow developments in CAD-CAM.
PLO08 - The necessity of lifelong learning have the skills.
PLO09 - Knows Machining and chipless production methods and can choose the most appropriate production methods.
PLO10 - Definition material, deciding whether heat treatment methods and selecting the appropriate material for manufacturing.
PLO11 - Can selecting the appropriate cutting and cutting parameters to workpieces.
PLO12 - It has the basic measurement and quality control.
PLO13 - Turkish Language and defines the basic grammar of a foreign language, acquire basic English language skills.
PLO14 - Political led to the emergence of the Turkish Revolution, economic, social and intellectual conditions, reviews, live together in line with Atatürk´´s principles and revolutions in their entirety by the community with the national goals and ideals, especially patriotism adopts high human values.


Week Plan

Week Topic Preparation Methods
1 COMMUNICATION The concept of communication Definition Communication process and types Contact elements and features Communication barriers reviewing lecture notes
2 Verbal communication Oral communication techniques Oral Communication rules Used tools at oral communication * Face to face communication * Telephone Communication * Video and voice communication Effective speech Voice intonation, stress Using language correctly reviewing lecture notes
3 WRITTEN COMMUNICATION Description Written communication techniques Written Communication rules reviewing lecture notes
4 Used tools at written communication The report, report preparation techniques E-mail communication Communication with the network within the organization reviewing lecture notes
5 Communication by fax Communication within the organization forms Using writing language correctly reviewing lecture notes
6 NON-VERBAL COMMUNICATION Body's language and the effects Head movements's meanings Eye contact and the importance of it Gestures and facial expressions Stance reviewing lecture notes
7 Use of Distance Seat Hands Feet Clothing (symbolic communication) Personal Image reviewing lecture notes
8 Mid-Term Exam No
9 FORMAL COMMUNICATION Basic Concepts Communication in the Organization Organization Contact Hierarchy and statements Establishment of Communication Infrastructure Study team Factors Affecting Communication in Organization reviewing lecture notes
10 Formal Communication Types Vertical -Lowers Incoming Messages (suggestions, requests, demands) -Tops Incoming Messages (orders / instructions, directives) Horizontal -Units Incoming Messages (suggestions, requests, demands, orders, instructions) Cross reviewing lecture notes
11 Formal Communication Tools (meetings, tele-conferencing, e-mail, telephone, intranet, written reports, forms, etc.). Message Tracking reviewing lecture notes
12 NON-FORMAL COMMUNICATION Basic Concepts Factors Influencing Non-Formal Communications: Organizational Culture and Climate - Group Behavior Organizational Policies Organizational Hierarchy Job and Task Descriptions Leadership reviewing lecture notes
13 Communication Methods (oral, written, nonverbal) Formal Communication Types and Tools (vertical, horizontal, diagonal) Message Tracking reviewing lecture notes
14 NON-ORGANIZATION COMMUNICATION Basic Concepts Non-Organizational target group Customers Merchants, Traders Competitors Government Trade unions etc. Factors Affecting Organizational with non-communication target group: Organizational Culture and Climate -Group Behavior Organizational Politics, Organizational Hierarchy Job and Duty descriptions , Leadership reviewing lecture notes
15 Communication Methods (oral, written, nonverbal) Formal Communication Types and Tools (Vertical, Horizontal, Diagonal) Message Tracking Legislation reviewing lecture notes
16 Term Exams No
17 Term Exams No


Assessment (Exam) Methods and Criteria

Assessment Type Midterm / Year Impact End of Term / End of Year Impact
1. Midterm Exam 100 40
General Assessment
Midterm / Year Total 100 40
1. Final Exam - 60
Grand Total - 100

Update Time: 15.01.2018 11:23