TÜRKÇE
ENGLISH
Information
| Unit | ADANA VOCATIONAL SCHOOL |
| Tourism and travel services | |
| Code | TSP226 |
| Name | GUIDANCE SERVICES |
| Term | 2017-2018 Academic Year |
| Semester | 4. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 2 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Ön Lisans Dersi |
| Type | Normal |
| Label | C Compulsory |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör. Halime EŞİYOK |
| Course Instructor |
Dr. Öğr. Üyesi DENİZ BOZ
(Bahar)
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
To obtain a professional tourist guide service information in Turkey and the world.
Course Content
Professional Tourist Guiding the current situation in Turkey and in the world, characteristics of contacts,Features of vocational guidance, legal requirements, Tour Programme, Tour type, Tour Organizations
Course Precondition
Resources
Notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | With the basic concepts and principles in the field of tourism and travel services understands how they operate |
| LO02 | See the new developments and technologies in the field of tourism and travel services and understand their importance |
| LO03 | Understand how administrative activities are carried out in the field of tourism and travel services. |
| LO04 | In general, commercial life, and especially learns the characteristics of businesses that operate in the transport sector. |
| LO05 | Information about the legislation and legal responsibilities in the field of tourism and travel. |
| LO06 | In the tourism sector and the tourism sector in the national economy understand the importance of transportation services. |
| LO07 | The tourism sector of the industry learns to unique services including general sensitivity and sensitivity an understanding of the behaviour in relation to this. |
| LO08 | Tour operator and understands the technical aspects and intricacies of the operation. |
| LO09 | In the area of foreign languages needed by the industry to reach the level of an important opportunity for captures. |
| LO10 | Computer package programs that you can encounter in your working life gain the ability to run. |
| LO11 | Valuable papers and books used in commercial life in accordance with the principles and procedures according to legislation recognizes and can handle. |
| LO12 | Office layout and Personnel Management, Public Relations, and skills necessary to be able to conduct correspondence in relation to the storage of information acquires. |
| LO13 | Face to face communication, effective communication and having the power of persuasion the properties of gains. |
| LO14 | Understand how the process works at every level of travel. |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Explains the basic concepts and practices in the field of tourism and travel services. | |
| PLO02 | Bilgi - Kuramsal, Olgusal | Analyzes the structure, functioning and main actors of the tourism sector. | |
| PLO03 | Bilgi - Kuramsal, Olgusal | Explains basic strategies in tourism marketing, sales and customer relations. | |
| PLO04 | Beceriler - Bilişsel, Uygulamalı | Conducts operational processes related to travel agencies, tour operators and accommodation businesses. | 3 |
| PLO05 | Beceriler - Bilişsel, Uygulamalı | Effectively uses current reservation and ticketing systems used in the industry. | |
| PLO06 | Beceriler - Bilişsel, Uygulamalı | It follows digitalization and innovative technologies in the tourism sector and integrates them into applications. | 3 |
| PLO07 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Face to face communication, effective communication and features have gained power to persuade. | 4 |
| PLO08 | Beceriler - Bilişsel, Uygulamalı | Uses basic computer software, information and communication technologies. | |
| PLO09 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Communicates verbally and in writing regarding the sector using foreign language knowledge. | 4 |
| PLO10 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Ensures guest satisfaction using customer relationship management principles. | 4 |
| PLO11 | Yetkinlikler - Alana Özgü Yetkinlik | Be sensitive to differences between people and cultures, show tolerance and respect. | 4 |
| PLO12 | Yetkinlikler - Öğrenme Yetkinliği | It measures the impact of the tourism sector on the country's economy and transportation services. | |
| PLO13 | Yetkinlikler - Öğrenme Yetkinliği | Acts within the framework of tourism law, consumer rights and professional ethical rules. | |
| PLO14 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Acts in accordance with the environmentally sensitive and sustainable tourism approach. | |
| PLO15 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Uses teamwork, leadership and problem-solving skills effectively. | 4 |
| PLO16 | Yetkinlikler - Öğrenme Yetkinliği | He/she is aware of entrepreneurship, professional development and career management and constantly improves himself/herself in this direction. | 3 |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Examine the brief history of the development of guidance | Oral presentation | |
| 2 | In Turkey Professional Tourist Guides Training and the Organization Examination | Oral presentation | |
| 3 | Examination Tours types | Oral presentation | |
| 4 | Examination Group types | Oral presentation | |
| 5 | İn the Tour realization compairing members task by comparing | Oral presentation | |
| 6 | Guide examination of its place in the tourism sector | Oral presentation | |
| 7 | Examination of the tour widely practiced in Turkey | Oral presentation | |
| 8 | MID-TERM EXAM | Exam | |
| 9 | Great examination of Turkey tour | Oral presentation | |
| 10 | Investigation of Central and Eastern Anatolia tour | Oral presentation | |
| 11 | Coastal city tour and Black Sea Tour examination , | Oral presentation | |
| 12 | Examination of GAP tour | Oral presentation | |
| 13 | Examination of GAP tour | Oral presentation | |
| 14 | Tours the realization and management | Oral presentation | |
| 15 | Tours the realization and management | Oral presentation | |
| 16 | FINAL EXAM | Final exam | |
| 17 | FINAL EXAM | Final exam |
Assessment (Exam) Methods and Criteria
| Assessment Type | Midterm / Year Impact | End of Term / End of Year Impact |
|---|---|---|
| 1. Midterm Exam | 100 | 40 |
| General Assessment | ||
| Midterm / Year Total | 100 | 40 |
| 1. Final Exam | - | 60 |
| Grand Total | - | 100 |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 1 | 14 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 0 | 0 | 0 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 3 | 3 |
| Final Exam | 1 | 5 | 5 |
| Total Workload (Hour) | 50 | ||
| Total Workload / 25 (h) | 2,00 | ||
| ECTS | 2 ECTS | ||