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Information
| Unit | ADANA VOCATIONAL SCHOOL |
| Tourism and travel services | |
| Code | ISY104 |
| Name | Business Management II |
| Term | 2019-2020 Academic Year |
| Semester | 2. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 3 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Ön Lisans Dersi |
| Type | Normal |
| Label | C Compulsory |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör. Dr. SEVAL RENKAL DIBLAN |
| Course Instructor |
Prof. Dr. OSMAN İNANÇ GÜNEY
(Bahar)
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
The basic concepts related to management and managers, the qualifications and the abilities of contemporary managers, Classical management theory, Neo-classical management theory, Modern management theory, Environmental adaptation approaches, Time management, Planning function, Organization function, Directing function, Coordination function, Control function, Management education function, New management techniques.
Course Content
Basic concepts about management and the manager, qualifications and competencies that a manager must have, classical management theory, neo-classical management theoory, modern management theory, theories about adaptibility to the environment, time management, new management approaches
Course Precondition
Resources
Notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Will have basic theoretical knowledge related to management and managers |
| LO02 | Can examine and analyze managerial roles, abilities and capabilities |
| LO03 | Can understand and question the historical process of management thought from past to present |
| LO04 | Can understand the basic and secondary management functions required for the effective and efficient management |
| LO05 | Can understand the new management techniques |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | - | Tourism and travel services with the basic concepts and principles of the field that understand how their activities See new developments and technologies in the field of tourism and travel services, and understand the importance of these How to recognize that the execution of administrative activities in the tourism and travel services. Overall business life, and especially learn the characteristics of businesses operating in the transport sector. | 1 |
| PLO01 | - | Tourism and travel services with the basic concepts and principles of the field that understand how their activities See new developments and technologies in the field of tourism and travel services, and understand the importance of these How to recognize that the execution of administrative activities in the tourism and travel services. Overall business life, and especially learn the characteristics of businesses operating in the transport sector. | 1 |
| PLO02 | - | Learn the tourism sector services involving public sector also has specific sensitivities and understand their behavior patterns related to these sensitivities. Tour operator and understand the intricacies of technical and operation issues. It captures an important opportunity to reach the levels required by the industry in foreign languages. Labour gain the ability to run software packages may encounter in life. | 1 |
| PLO02 | - | Learn the tourism sector services involving public sector also has specific sensitivities and understand their behavior patterns related to these sensitivities. Tour operator and understand the intricacies of technical and operation issues. It captures an important opportunity to reach the levels required by the industry in foreign languages. Labour gain the ability to run software packages may encounter in life. | 1 |
| PLO03 | - | Understanding of the importance of lifelong learning, scientific and technological advances constantly improve yourself by watching, tracking global issues to be conscious individuals. | 4 |
| PLO03 | - | Understanding of the importance of lifelong learning, scientific and technological advances constantly improve yourself by watching, tracking global issues to be conscious individuals. | 2 |
| PLO04 | - | Recognizes the valuable documents and books used in commercial life and work according to proper procedures and principles of the legislation. Office layout and personnel management, public relations, communications and make the necessary skills related to information storage gains. | 1 |
| PLO04 | - | Recognizes the valuable documents and books used in commercial life and work according to proper procedures and principles of the legislation. Office layout and personnel management, public relations, communications and make the necessary skills related to information storage gains. | 4 |
| PLO05 | - | Civil liability in the field of tourism and travel, and will have information about legislation | 1 |
| PLO05 | - | Civil liability in the field of tourism and travel, and will have information about legislation | 3 |
| PLO06 | - | Face to face communication, effective communication and features have gained power to persuade. | 1 |
| PLO06 | - | Face to face communication, effective communication and features have gained power to persuade. | 2 |
| PLO07 | - | Understand how it works at all levels of the travel process. | 2 |
| PLO07 | - | Understand how it works at all levels of the travel process. | 1 |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | The basic concepts related to management and managers, the qualifications and the abilities of contemporary managers | readings about related topic | |
| 2 | Classical management theory | readings about related topic | |
| 3 | Neo-classical management theory | readings about related topic | |
| 4 | Modern management theory | readings about related topic | |
| 5 | Environmental adaptation approaches | readings about related topic | |
| 6 | Time management | readings about related topic | |
| 7 | Planning function | readings about related topic | |
| 8 | Mid-Term Exam | preparation for the exam | |
| 9 | Coordination function | readings about related topic | |
| 10 | Control function | readings about related topic | |
| 11 | Concept of market, Target Market, Identifying target market, Product development | readings about related topic | |
| 12 | Determining pricing policies, Determining promotion policies | readings about related topic | |
| 13 | Determining promotion policies, Determining distribution policies, Managing customer relationships | readings about related topic | |
| 14 | Managing income and expense accounts, Managing debt and liabilities, Managing assets | readings about related topic | |
| 15 | Managing assets, Managing resources | readings about related topic | |
| 16 | Term Exams | preparation for the exam | |
| 17 | Term Exams | preparation for the exam |
Assessment (Exam) Methods and Criteria
| Assessment Type | Midterm / Year Impact | End of Term / End of Year Impact |
|---|---|---|
| 1. Midterm Exam | 100 | 20 |
| General Assessment | ||
| Midterm / Year Total | 100 | 20 |
| 1. Final Exam | - | 80 |
| Grand Total | - | 100 |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 2 | 28 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 0 | 0 | 0 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 6 | 6 |
| Final Exam | 1 | 16 | 16 |
| Total Workload (Hour) | 78 | ||
| Total Workload / 25 (h) | 3,12 | ||
| ECTS | 3 ECTS | ||