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Information
| Unit | ABDİ SÜTCÜ HEALTH SERVICES VOCATIONAL SCHOOL |
| Code | SHS220 |
| Name | Communication with the Patient |
| Term | 2020-2021 Academic Year |
| Semester | 4. Semester |
| Duration (T+A) | 1-2 (T-A) (17 Week) |
| ECTS | 3 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Ön Lisans Dersi |
| Type | Normal |
| Label | E Elective |
| Mode of study | Uzaktan Öğretim |
| Catalog Information Coordinator | Prof. Dr. FUNDA GÜLAY KADIOĞLU |
| Course Instructor |
Prof. Dr. FUNDA GÜLAY KADIOĞLU
(Bahar)
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
The purposes of the course are to give Oral and Dental Health Technician students comprehensive knowledge on establish successful communication with patient in clinical practice and to support theoritical information by rol playing methods and to develop their skills on the subject.
Course Content
Communication skills, Empathy, Active and passive listening, Empathy in the healthcare, Communication problems in pediatric and geriatric patients, Communication conflicts and violence in healthcare
Course Precondition
Resources
Kadıoğlu FG. Ağız-Diş Sağlığı Teknikerliği Eğitimi Ders Notları
Notes
1.İlter Uzel, Diş Hekimliğine Giriş. ISBN:975-487-131-0, ADANA/2006 <br>2. Uzel İ. Çam Y. Klinik Diş Hekimliği El Kitabı. ÇÜDHF Yayın no:5, Adana 2006.<br>3.Kadıoğlu FG. Ağız-Diş Sağlığı Teknikerliği Eğitimi Ders Notları
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Oral and dental health technician learn and apply clinical professional duties in the framework of communication principles and take over individual and team responsibility of the relevant departments. |
| LO02 | Knows and apply the importance of empathic communication in healthcare professions. |
| LO03 | Put the communication skills into the clinical practice and establish good relationships with both patients and other healthcare professionals. |
| LO04 | Apply and maintain a successful communication with vulnerable patients (pediatric, geriatric and so on.) during dental practice |
| LO05 | Gain and develop the crisis management ability on patients and their relatives who exhibit violent behavior and develop this skill. |
| LO06 | Maintenance patient management in dental clinic |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | - | Explains the basic structure and function of human mouth-teeth. | 0 |
| PLO02 | - | Lists the basic features of applications to the mouth region. | 0 |
| PLO03 | - | Describe basic information about disinfection, sterilization and hygiene | 0 |
| PLO04 | - | Recognize the tools and equipment used in the clinic. | 0 |
| PLO05 | - | Uses information about tool maintenance and protection | 0 |
| PLO06 | - | Counts the preparation steps of the unit before the examination and treatment of the patient. | 2 |
| PLO07 | - | Applies four-handed the work rules. | 2 |
| PLO08 | - | Prepares the study area by using basic knowledge and skills related to the applications. | 2 |
| PLO09 | - | It provides sterilization and disinfection of used tools. | 0 |
| PLO10 | - | It will follow the patient's appointment. | 3 |
| PLO11 | - | Prepares the work area and patient before application. | 5 |
| PLO12 | - | It assists the dentist in a way that allows the dentist to perform four-handed work. | 2 |
| PLO13 | - | Prepare the materials used during dental treatments. It makes disinfection and sterilization of the instruments used. | 1 |
| PLO14 | - | Patient fills appointment, follow-up and laboratory forms. Controls materials relating to the patient and transmit them to the laboratory expert | 2 |
| PLO15 | - | It is a periodic calibration and maintenance of instruments used and provides the most efficient way to work. | 1 |
| PLO16 | - | It determines the shortcomings of clinical and requests for materials required. | 1 |
| PLO17 | - | Provides the most appropriate and fast coordination between patient and physician when necessary. | 5 |
| PLO18 | - | After graduation, he / she critically evaluates the information he / she learned with his / her own knowledge. | 4 |
| PLO19 | - | Professional and colleagues as having ethical responsibility, communicates with healthy patients and physicians will use the qualification to follow developments in the field and at least one foreign language to communicate with colleagues. | 4 |
| PLO20 | - | Take measures relating to health and safety in the work environment. Follows the technological developments. | 2 |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Meeting with students, Introduction to the syllabus | none | |
| 2 | What is communication, What is empathy, What is active and passive listening | Lecture notes and studying of the related topic from textbooks | |
| 3 | What is communication in healthcare, What are its features | Lecture notes and studying of the related topic from textbooks | |
| 4 | What is the place of empathy in the healthcare | Lecture notes and studying of the related topic from textbooks | |
| 5 | The communication between healthcare profession and patient | Lecture notes and studying of the related topic from textbooks | |
| 6 | The communication among healthcare professionals | Lecture notes and studying of the related topic from textbooks | |
| 7 | Communication problems in pediatric patients | Lecture notes and studying of the related topic from textbooks | |
| 8 | Mid-Term Exam | Lecture notes and studying of the related topic from textbooks | |
| 9 | Communication conflicts and violence in healthcare | Lecture notes and studying of the related topic from textbooks | |
| 10 | Midterm Exam | Lecture notes and studying of the related topic from textbooks | |
| 11 | Communication problems-1 (role playing) | Front Work (Video-Interview-survey-Brochure-drama, etc.) | |
| 12 | Communication problems-2 (role playing) | Front Work (Video-Interview-survey-Brochure-drama, etc.) | |
| 13 | Communication problems-3 (role playing) | Front Work (Video-Interview-survey-Brochure-drama, etc.) | |
| 14 | Communication problems-4 (role playing) | Front Work (Video-Interview-survey-Brochure-drama, etc.) | |
| 15 | Communication problems-5 (role playing) | Front Work (Video-Interview-survey-Brochure-drama, etc.) | |
| 16 | Term Exams | ||
| 17 | Term Exams |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 3 | 42 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 2 | 28 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 0 | 0 | 0 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 6 | 6 |
| Final Exam | 1 | 10 | 10 |
| Total Workload (Hour) | 86 | ||
| Total Workload / 25 (h) | 3,44 | ||
| ECTS | 3 ECTS | ||