TÜRKÇE
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Information
| Unit | ADANA VOCATIONAL SCHOOL |
| Tourism and travel services | |
| Code | TSP104 |
| Name | Reservation |
| Term | 2020-2021 Academic Year |
| Semester | 2. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 3 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Üniversite Dersi |
| Type | Normal |
| Label | C Compulsory |
| Mode of study | Uzaktan Öğretim |
| Catalog Information Coordinator | Öğr. Gör. Dr. SEVAL RENKAL DIBLAN |
| Course Instructor |
Öğr. Gör. Halime EŞİYOK
(Bahar)
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
To have the ability to provide information about reservations in tourism businesses
Course Content
Travel agencies, accommodation establishments and tour operations; domestic and foreign reservations.
Course Precondition
Resources
Notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Can learn to make booking process |
| LO02 | Will learn types of the bookings |
| LO03 | Can learn how to check booking process |
| LO04 | Learn to make ticketing process |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | - | Tourism and travel services with the basic concepts and principles of the field that understand how their activities See new developments and technologies in the field of tourism and travel services, and understand the importance of these How to recognize that the execution of administrative activities in the tourism and travel services. Overall business life, and especially learn the characteristics of businesses operating in the transport sector. | 4 |
| PLO02 | - | Learn the tourism sector services involving public sector also has specific sensitivities and understand their behavior patterns related to these sensitivities. Tour operator and understand the intricacies of technical and operation issues. It captures an important opportunity to reach the levels required by the industry in foreign languages. Labour gain the ability to run software packages may encounter in life. | 4 |
| PLO03 | - | Understanding of the importance of lifelong learning, scientific and technological advances constantly improve yourself by watching, tracking global issues to be conscious individuals. | 0 |
| PLO04 | - | Recognizes the valuable documents and books used in commercial life and work according to proper procedures and principles of the legislation. Office layout and personnel management, public relations, communications and make the necessary skills related to information storage gains. | 1 |
| PLO05 | - | Civil liability in the field of tourism and travel, and will have information about legislation | 0 |
| PLO06 | - | Face to face communication, effective communication and features have gained power to persuade. | 2 |
| PLO07 | - | Understand how it works at all levels of the travel process. | 2 |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Concept of Reservation | readings about related topic | |
| 2 | Agency-Hotel Agreements | readings about related topic | |
| 3 | Hotel File Preparation | readings about related topic | |
| 4 | Catalogue Reading | readings about related topic | |
| 5 | Catalogue Reading | readings about related topic | |
| 6 | Relationship with Other Units | readings about related topic | |
| 7 | Reservation Operations | readings about related topic | |
| 8 | Mid-Term Exam | preparation for the exam | |
| 9 | Reservation operations | readings about related topic | |
| 10 | Availability Analysis Basic Concepts | readings about related topic | |
| 11 | Reservation Availability Analysis | readings about related topic | |
| 12 | Reservation Statistics | readings about related topic | |
| 13 | Solving Guests Problems about Reservation | readings about related topic | |
| 14 | Solving the Guests Problems about Reservation | readings about related topic | |
| 15 | Relationship with Other Units | readings about related topic | |
| 16 | Term Exams | preparation for the exam | |
| 17 | Term Exams | preparation for the exam |
Assessment (Exam) Methods and Criteria
| Assessment Type | Midterm / Year Impact | End of Term / End of Year Impact |
|---|---|---|
| 1. Midterm Exam | 100 | 40 |
| General Assessment | ||
| Midterm / Year Total | 100 | 40 |
| 1. Final Exam | - | 60 |
| Grand Total | - | 100 |