TÜRKÇE
ENGLISH
Information
| Unit | ADANA VOCATIONAL SCHOOL |
| Code | MVU138 |
| Name | ORGANIZATIONAL COMMUNICATION |
| Term | 2020-2021 Academic Year |
| Semester | 2. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 3 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Belirsiz |
| Type | Normal |
| Label | E Elective |
| Mode of study | Uzaktan Öğretim |
| Catalog Information Coordinator | Prof. Dr. OSMAN İNANÇ GÜNEY |
| Course Instructor |
Öğr. Gör. FİLİZ YÜCEL
(Bahar)
(A Group)
(Ins. in Charge)
Öğr. Gör. FİLİZ YÜCEL (Bahar) (B Group) (Ins. in Charge) |
Course Goal / Objective
With this course to the student, verbal, non-verbal, written, formal, non-formal and the organization between the inside and the outside communication will be gain competencies.
Course Content
Non-verbal communication to communicate verbally written communication to establish Formal (Formal) to communicate Formal (informal) to communicate. Overcoming Communication Barriers. Non-governmental organizations to establish communication.
Course Precondition
Resources
Notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Communicate personal. |
| LO02 | Communicate organizational. |
| LO03 | Contact detect variations |
| LO04 | Contact Understands the relationship between the source-message-destination |
| LO05 | Communication barriers are overcome |
| LO06 | Know organizational communication types. |
| LO07 | It acquires the ability to communicate outside the organization. |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | - | Students have the skill of adopting gained information related to the business and management in decision making, practicing and behaviors. | |
| PLO02 | - | Students have basic knowledge in the field of accounting and taxation. | |
| PLO03 | - | Students have the skill of analysing, commending and evaluating the information related to the field of accounting and taxation. | |
| PLO04 | - | Students fulfill the tasks assigned and have the skill of managing the full procedures. | |
| PLO05 | - | Students have the skill of recognizing ang solving the problems related to the field of accounting and taxation. | |
| PLO06 | - | Students take responsibility as a team member when an expected case occurs in practice. | |
| PLO07 | - | Students behave according to the organizational, behavioral and social ethics. | |
| PLO08 | - | Students show that they realize the need of constant learning. | |
| PLO09 | - | Students have the skill of understanding and implementing the vocational laws and regulations. | |
| PLO10 | - | Students explain the ideas and suggestion in written and oral forms | |
| PLO11 | - | Students use information and communication technologies and the vocational software programs | |
| PLO12 | - | Students have the vocational self-confidence | |
| PLO13 | - | Students are conscious about the universality of social rights, social justice, quality, cultural values, environmental protection and labor safety. |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | COMMUNICATION The concept of communication Definition Communication process and types Contact elements and features Communication barriers | RESEARCH | |
| 2 | Verbal communication Oral communication techniques Oral Communication rules Used tools at oral communication * Face to face communication * Telephone Communication * Video and voice communication Effective speech Voice intonation, stress Using language correctly | RESEARCH | |
| 3 | WWritten communication, Definition, Written communication techniques, Written communication rules | RESEARCH | |
| 4 | Tools used in written communication, Report, report preparation techniques, Communication by E-mail, Communication with intra-organizational network | RESEARCH | |
| 5 | Nonverbal communication, Body language and its effects, Meanings of head movements, Eye contact and precaution, Gestures and mimics, Posture. | RESEARCH | |
| 6 | Distance use, Sitting, Hands and feet posture, Clothing sock (symbolic communication), Personal image. | RESEARCH | |
| 7 | Barriers to Overcome Communication Barriers and Communication, Effective Communication | RESEARCH | |
| 8 | Mid-Term Exam | RESEARCH | |
| 9 | Formal Communication, Basic Concepts, Organizational Communication, Organizational Communication Hierarchy and Addresses, Establishment of Communication Infrastructure, Team Work, Factors Affecting Organizational Communication | RESEARCH | |
| 10 | Types of Formal Communication, Vertical - Messages From Astrology (suggestion, request, request) - Messages from superiors (order / instruction, instruction), Horizontal - Messages from units (suggestion, request, request, order, instruction) Cross communication | RESEARCH | |
| 11 | Formal Communication Tools (meetings, tele-conferencing, e-mail, telephone, intranet, written reports, forms, etc.). Message Tracking | RESEARCH | |
| 12 | Non-formal communication, Basic Concepts Factors Influencing Non-Formal Communications: Organizational Culture and Climate - Group Behavior Organizational Policies Organizational Hierarchy Job and Task Descriptions Leadership | RESEARCH | |
| 13 | Communication Methods (oral, written, nonverbal) Formal Communication Types and Tools (vertical, horizontal, diagonal) Message Tracking | RESEARCH | |
| 14 | Non-organization communication, Basic Concepts, Non-Organizational target group; Customers Merchants, Traders Competitors Government Trade unions etc. | RESEARCH | |
| 15 | Factors Affecting Organizational with non-communication target group: Organizational Culture and Climate -Group Behavior Organizational Politics, Organizational Hierarchy Job and Duty descriptions , Leadership | RESEARCH | |
| 16 | Term Exams | RESEARCH | |
| 17 | Term Exams | RESEARCH |
Assessment (Exam) Methods and Criteria
| Assessment Type | Midterm / Year Impact | End of Term / End of Year Impact |
|---|---|---|
| 1. Midterm Exam | 100 | 40 |
| General Assessment | ||
| Midterm / Year Total | 100 | 40 |
| 1. Final Exam | - | 60 |
| Grand Total | - | 100 |