TÜRKÇE
ENGLISH
Information
| Unit | YUMURTALIK VOCATIONAL SCHOOL |
| Code | ATO201 |
| Name | Tour Operator and Travel Agencies |
| Term | 2021-2022 Academic Year |
| Semester | 3. Semester |
| Duration (T+A) | 1-1 (T-A) (17 Week) |
| ECTS | 2 ECTS |
| National Credit | 1.5 National Credit |
| Teaching Language | Türkçe |
| Level | Ön Lisans Dersi |
| Type | Normal |
| Label | C Compulsory |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör. CANANİ YALÇIN |
| Course Instructor |
Öğr. Gör. CANANİ YALÇIN
(Güz)
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
Aim of this course is to introduce students to the travel industry businesses, travel agencies, organization, structure, functions, tour operators, the main tasks of tour planning, preparation, marketing, and management process.
Course Content
In this course, tour operator and travel agency firms operating in the travel industry operations and functions of the organization introduction of the tour types and elements involved in tours, tour planning, tour preparation, marketing and travel industry firms in addition to the realization of the important tasks Ticketing issues provided. Describes in detail the activities of enterprises in the travel industry.
Course Precondition
Resources
Notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | The establishment purpose of travel companies and positive gain of the companies to the tourism sector |
| LO02 | Classification of the travel companies according to the services they give and the internal differences. |
| LO03 | Understanding the components and the relations of the tourism sector. |
| LO04 | Defining and understanding the stages of the tourism product while introducing to the consumer |
| LO05 | Understanding the tourism marketing network |
| LO06 | Understanding the tourism marketing components |
| LO07 | Preparation of and knowledge about package tour |
| LO08 | Planning the touristic product and analyzing the supply and demand. Ability to dominate the sector. |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Students explain basic information about the legal regulations, professional standards and practices, internal and external environmental factors and service processes related to Tourism and Hotel Management. | |
| PLO02 | Bilgi - Kuramsal, Olgusal | Students apply the basic knowledge about the tourism and hotel management, which related to legislation, professional standards and applications, internal and external environmental factors, servicing processes | 3 |
| PLO03 | Bilgi - Kuramsal, Olgusal | Students perform their responsibilities in the field of Tourism and Hotel Management on the basis of customer satisfaction. | 2 |
| PLO04 | Bilgi - Kuramsal, Olgusal | Students use the physical environment, equipment and technologies in the service process in the field of Tourism and Hotel Management. | 3 |
| PLO05 | Bilgi - Kuramsal, Olgusal | Students perform their duties and responsibilities in the field of Tourism and Hotel Management, both individually and as a team member, according to the dynamics required by the working environment. | |
| PLO06 | Bilgi - Kuramsal, Olgusal | Students use technical and professional innovations related to Tourism and Hotel Management in solving ordinary and extraordinary problems. | 4 |
| PLO07 | Bilgi - Kuramsal, Olgusal | Uses the knowledge and skills related to Tourism and Hotel Students use their knowledge and skills related to Tourism and Hotel Management in the development of professional knowledge and skills of the members of the organization and in objective performance evaluation. | 3 |
| PLO08 | Beceriler - Bilişsel, Uygulamalı | Students develop their knowledge and skills by following the innovations related to their profession with the awareness of lifelong learning and analyzing the situation. | |
| PLO09 | Beceriler - Bilişsel, Uygulamalı | Students manage the resources they have with their professional self-confidence, knowledge and skills. | 2 |
| PLO10 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Students convey their thoughts and suggestions at the level of knowledge and skills they have acquired about the field of tourism to the relevant people in writing and orally. | |
| PLO11 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Students use information and communication technologies together with computer software at the minimum European Computer Use License Basic Level required by their field. | |
| PLO12 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Students know a foreign language at the A2 General Level of the European Language Portfolio (at least enough to follow the information in the field and communicate with their colleagues). | |
| PLO13 | Yetkinlikler - Öğrenme Yetkinliği | Students perform their profession according to the rules related to legal legislation (law, regulation, circular, etc.), basic ethical values, occupational safety, worker health, social security rights, quality control and management and protection of the natural environment. | |
| PLO14 | Yetkinlikler - Öğrenme Yetkinliği | Students know the socio-cultural and economic characteristics of the country and the immediate environment, and the interests, wishes and needs of the society, with the awareness of cultural and ethical values, social justice and responsibility. | |
| PLO15 | Yetkinlikler - Öğrenme Yetkinliği | Students have the personal qualities and dynamism required by the service production process, which is the main activity of Tourism and Hotel Management. |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | The Historical Development of Travel and Travel Agencies (World and Turkey) | Lecture, Question and Answer, Observation | |
| 2 | Travel Operations Organizational Structure and Legal Regulation, the Enterprise Operations | Lecture, Question and Answer, Observation | |
| 3 | Travel Industry Operators Travel Agencies and Functions | Lecture, Question and Answer, Observation | |
| 4 | Travel Industry Operators Tour Operators and Functions | Lecture, Question and Answer, Observation | |
| 5 | Package Tour, Tour rounds Mission Field Types and Elements | Lecture, Question and Answer, Observation | |
| 6 | Package Tour, Tour rounds Mission Field Types and Elements | Lecture, Question and Answer, Observation | |
| 7 | Tour Planning (Preparation), Destination Selection, Procurement Procedures, | Lecture, Question and Answer, Observation | |
| 8 | Mid-Term Exam | ||
| 9 | Implementation of the tour, Location Services | Lecture, Question and Answer, Observation | |
| 10 | Implementation of the tour, Location Services | Lecture, Question and Answer, Observation | |
| 11 | Basic Services, Ticketing Tour Operator Companies (Airline Ticketing) | Lecture, Question and Answer, Observation | |
| 12 | Basic Services, Ticketing Tour Operator Companies (Airline Ticketing) | Lecture, Question and Answer, Observation | |
| 13 | Assignment Practice and Presentation | Lecture, Question and Answer, Observation | |
| 14 | Assignment Practice and Presentation | Lecture, Question and Answer, Observation | |
| 15 | Assignment Practice and Presentation | Lecture, Question and Answer, Observation | |
| 16 | Term Exams | ||
| 17 | Term Exams |
Assessment (Exam) Methods and Criteria
| Assessment Type | Midterm / Year Impact | End of Term / End of Year Impact |
|---|---|---|
| 1. Midterm Exam | 100 | 40 |
| General Assessment | ||
| Midterm / Year Total | 100 | 40 |
| 1. Final Exam | - | 60 |
| Grand Total | - | 100 |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 1 | 14 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 1 | 2 | 2 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 4 | 4 |
| Final Exam | 1 | 8 | 8 |
| Total Workload (Hour) | 56 | ||
| Total Workload / 25 (h) | 2,24 | ||
| ECTS | 2 ECTS | ||