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Information
| Code | SHS220 |
| Name | Communication with the Patient |
| Semester | 4. Semester |
| Duration (T+A) | 1-2 (T-A) (17 Week) |
| ECTS | 3 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Ön Lisans Dersi |
| Type | Normal |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Doç. Dr. FUNDA GÜLAY KADIOĞLU |
Course Goal
The purposes of the course are to give Oral and Dental Health Technician students comprehensive knowledge on establish successful communication with patient in clinical practice and to support theoritical information by rol playing methods and to develop their skills on the subject.
Course Content
Communication skills, Empathy, Active and passive listening, Empathy in the healthcare, Communication problems in pediatric and geriatric patients, Communication conflicts and violence in healthcare
Course Precondition
none
Resources
1.İlter Uzel, Diş Hekimliğine Giriş. ISBN:975-487-131-0, ADANA/2006 <br>2. Uzel İ. Çam Y. Klinik Diş Hekimliği El Kitabı. ÇÜDHF Yayın no:5, Adana 2006.<br>3.Kadıoğlu FG. Ağız-Diş Sağlığı Teknikerliği Eğitimi Ders Notları
Notes
Kadıoğlu FG. Ağız-Diş Sağlığı Teknikerliği Eğitimi Ders Notları
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Oral and dental health technician learn and apply clinical professional duties in the framework of communication principles and take over individual and team responsibility of the relevant departments. |
| LO02 | Knows and apply the importance of empathic communication in healthcare professions. |
| LO03 | Put the communication skills into the clinical practice and establish good relationships with both patients and other healthcare professionals. |
| LO04 | Apply and maintain a successful communication with vulnerable patients (pediatric, geriatric and so on.) during dental practice |
| LO05 | Gain and develop the crisis management ability on patients and their relatives who exhibit violent behavior and develop this skill. |
| LO06 | Maintenance patient management in dental clinic |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Explains the basic structure and function of human mouth-teeth. | |
| PLO02 | Bilgi - Kuramsal, Olgusal | Lists the basic features of applications to the mouth region. | |
| PLO03 | Bilgi - Kuramsal, Olgusal | Describe basic information about disinfection, sterilization and hygiene | |
| PLO04 | Bilgi - Kuramsal, Olgusal | Recognize the tools and equipment used in the clinic. | |
| PLO05 | Beceriler - Bilişsel, Uygulamalı | Uses information about tool maintenance and protection | |
| PLO06 | Bilgi - Kuramsal, Olgusal | Counts the preparation steps of the unit before the examination and treatment of the patient. | 4 |
| PLO07 | Bilgi - Kuramsal, Olgusal | Applies four-handed the work rules. | |
| PLO08 | Bilgi - Kuramsal, Olgusal | Prepares the study area by using basic knowledge and skills related to the applications. | |
| PLO09 | Bilgi - Kuramsal, Olgusal | It provides sterilization and disinfection of used tools. | |
| PLO10 | Bilgi - Kuramsal, Olgusal | It will follow the patient's appointment. | 5 |
| PLO11 | Bilgi - Kuramsal, Olgusal | Prepares the work area and patient before application. | 5 |
| PLO12 | Bilgi - Kuramsal, Olgusal | It assists the dentist in a way that allows the dentist to perform four-handed work. | |
| PLO13 | Bilgi - Kuramsal, Olgusal | Prepare the materials used during dental treatments. It makes disinfection and sterilization of the instruments used. | |
| PLO14 | Bilgi - Kuramsal, Olgusal | Patient fills appointment, follow-up and laboratory forms. Controls materials relating to the patient and transmit them to the laboratory expert | |
| PLO15 | Bilgi - Kuramsal, Olgusal | It is a periodic calibration and maintenance of instruments used and provides the most efficient way to work. | |
| PLO16 | Bilgi - Kuramsal, Olgusal | It determines the shortcomings of clinical and requests for materials required. | |
| PLO17 | Bilgi - Kuramsal, Olgusal | Provides the most appropriate and fast coordination between patient and physician when necessary. | 5 |
| PLO18 | Beceriler - Bilişsel, Uygulamalı | After graduation, he / she critically evaluates the information he / she learned with his / her own knowledge. | |
| PLO19 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Professional and colleagues as having ethical responsibility, communicates with healthy patients and physicians will use the qualification to follow developments in the field and at least one foreign language to communicate with colleagues. | 2 |
| PLO20 | Yetkinlikler - Öğrenme Yetkinliği | Take measures relating to health and safety in the work environment. Follows the technological developments. |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Meeting with students, Introduction to the syllabus | No preparation required | Öğretim Yöntemleri: Anlatım |
| 2 | What is communication, What is empathy, What is active and passive listening | Lecture notes and studying of the related topic from textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 3 | What is communication in healthcare, What are its features | Lecture notes and studying of the related topic from textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 4 | What is the place of empathy in the healthcare | Lecture notes and studying of the related topic from textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 5 | The communication between healthcare profession and patient | Lecture notes and studying of the related topic from textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 6 | The communication among healthcare professionals | Lecture notes and studying of the related topic from textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 7 | Communication problems in pediatric patients | Lecture notes and studying of the related topic from textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 8 | Mid-Term Exam | Lecture notes and studying of the related topic from textbooks | Öğretim Yöntemleri: Soru-Cevap, Problem Çözme |
| 9 | Communication conflicts and violence in healthcare | Lecture notes and studying of the related topic from textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 10 | Midterm Exam | Lecture notes and studying of the related topic from textbooks | Ölçme Yöntemleri: Yazılı Sınav |
| 11 | Communication problems-1 (role playing) | Front Work (Video-Interview-survey-Brochure-drama, etc.) | Öğretim Yöntemleri: Gösteri, Rol Oynama |
| 12 | Communication problems-2 (role playing) | Front Work (Video-Interview-survey-Brochure-drama, etc.) | Öğretim Yöntemleri: Gösteri, Rol Oynama |
| 13 | Communication problems-3 (role playing) | Front Work (Video-Interview-survey-Brochure-drama, etc.) | Öğretim Yöntemleri: Gösteri, Rol Oynama |
| 14 | Communication problems-4 (role playing) | Front Work (Video-Interview-survey-Brochure-drama, etc.) | Öğretim Yöntemleri: Gösteri, Rol Oynama |
| 15 | Communication problems-5 (role playing) | Front Work (Video-Interview-survey-Brochure-drama, etc.) | Öğretim Yöntemleri: Gösteri, Rol Oynama |
| 16 | Term Exams | Öğretim Yöntemleri: Soru-Cevap, Problem Çözme |
|
| 17 | Term Exams | Öğretim Yöntemleri: Soru-Cevap, Problem Çözme |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 3 | 42 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 2 | 28 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 0 | 0 | 0 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 6 | 6 |
| Final Exam | 1 | 10 | 10 |
| Total Workload (Hour) | 86 | ||
| Total Workload / 25 (h) | 3,44 | ||
| ECTS | 3 ECTS | ||