TÜRKÇE
ENGLISH
Information
| Code | ATO102 |
| Name | Hotel Management |
| Semester | 2. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 4 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Ön Lisans Dersi |
| Type | Normal |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör. CANANİ YALÇİN |
Course Goal
In this course, it is aimed to gain competence in issues like hotel Management-investment-management-planning-control concepts, the definition of the hospitality industry, its historical development, classification, characteristics, selection of location of hotel operations, investment decisions, cost of hotel investments, financing and efficiency principles, hotel administrative and management functions of businesses.
Course Content
Hotel management, hotels, organizational structures and finance
Course Precondition
None
Resources
Prof. Dr. Meryem Akoğlan Kozak, Otel İşletmeciliği, DETAY YAYINCILIK, 2. baskı, Ankara 2016. İsmet Mucuk, MYO için Temel İşletme Bilgileri, MEGEP Otel İşletmeciliği
Notes
Digital resources, Lecture notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Explains the historical development of hotel management. |
| LO02 | Classifies hotel businesses. |
| LO03 | Describes the location selection for hotel enterprises. |
| LO04 | Determines the appropriate price in hotel businesses. |
| LO05 | Explains the organizational structure of hotel enterprises. |
| LO06 | Explains the financing process in hotel businesses. |
| LO07 | Describes current management practices in hotel enterprises. |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Students explain basic information about the legal regulations, professional standards and practices, internal and external environmental factors and service processes related to Tourism and Hotel Management. | 3 |
| PLO02 | Bilgi - Kuramsal, Olgusal | Students apply the basic knowledge about the tourism and hotel management, which related to legislation, professional standards and applications, internal and external environmental factors, servicing processes | 4 |
| PLO03 | Bilgi - Kuramsal, Olgusal | Students perform their responsibilities in the field of Tourism and Hotel Management on the basis of customer satisfaction. | 2 |
| PLO04 | Bilgi - Kuramsal, Olgusal | Students use the physical environment, equipment and technologies in the service process in the field of Tourism and Hotel Management. | 3 |
| PLO05 | Bilgi - Kuramsal, Olgusal | Students perform their duties and responsibilities in the field of Tourism and Hotel Management, both individually and as a team member, according to the dynamics required by the working environment. | 4 |
| PLO06 | Bilgi - Kuramsal, Olgusal | Students use technical and professional innovations related to Tourism and Hotel Management in solving ordinary and extraordinary problems. | 4 |
| PLO07 | Bilgi - Kuramsal, Olgusal | Uses the knowledge and skills related to Tourism and Hotel Students use their knowledge and skills related to Tourism and Hotel Management in the development of professional knowledge and skills of the members of the organization and in objective performance evaluation. | 3 |
| PLO08 | Beceriler - Bilişsel, Uygulamalı | Students develop their knowledge and skills by following the innovations related to their profession with the awareness of lifelong learning and analyzing the situation. | 5 |
| PLO09 | Beceriler - Bilişsel, Uygulamalı | Students manage the resources they have with their professional self-confidence, knowledge and skills. | 4 |
| PLO10 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Students convey their thoughts and suggestions at the level of knowledge and skills they have acquired about the field of tourism to the relevant people in writing and orally. | 3 |
| PLO11 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Students use information and communication technologies together with computer software at the minimum European Computer Use License Basic Level required by their field. | |
| PLO12 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Students know a foreign language at the A2 General Level of the European Language Portfolio (at least enough to follow the information in the field and communicate with their colleagues). | |
| PLO13 | Yetkinlikler - Öğrenme Yetkinliği | Students perform their profession according to the rules related to legal legislation (law, regulation, circular, etc.), basic ethical values, occupational safety, worker health, social security rights, quality control and management and protection of the natural environment. | 3 |
| PLO14 | Yetkinlikler - Öğrenme Yetkinliği | Students know the socio-cultural and economic characteristics of the country and the immediate environment, and the interests, wishes and needs of the society, with the awareness of cultural and ethical values, social justice and responsibility. | 2 |
| PLO15 | Yetkinlikler - Öğrenme Yetkinliği | Students have the personal qualities and dynamism required by the service production process, which is the main activity of Tourism and Hotel Management. | 3 |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Introduction to the hospitality industry | Lecture, Discussion, Case Study | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 2 | Hotel business career in human resource management | Lecture, Discussion, Case Study | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 3 | Purchasing in the Hotel business | Lecture, Discussion, Case Study | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 4 | Hotel marketing | Lecture, Discussion, Case Study | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 5 | Front office services in Hotel businesses | Lecture, Discussion, Case Study | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Alıştırma ve Uygulama, Tartışma |
| 6 | Housekeeping services in Hotel businesses | Lecture, Discussion, Case Study | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 7 | Types of Hotel organization | Lecture, Discussion, Case Study | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 8 | Mid-Term Exam | Ölçme Yöntemleri: Yazılı Sınav |
|
| 9 | Organization definition, organizational considerations to be taken into consideration | Lecture, Discussion, Case Study | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 10 | different departments of a hotel | Lecture, Discussion, Case Study | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 11 | produsing in hotels | Lecture, Discussion, Case Study | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 12 | factors affecting the Hotels location selection | Lecture, Discussion, Case Study | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 13 | Hotel visits and review | Lecture, Discussion, Case Study | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 14 | to report the case visit | Lecture, Discussion, Case Study | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 15 | New trends in hotel management | Lecture, Discussion, Case Study | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 16 | Term Exams | Ölçme Yöntemleri: Yazılı Sınav |
|
| 17 | Term Exams | Ölçme Yöntemleri: Yazılı Sınav |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 2 | 28 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 1 | 0 | 0 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 8 | 8 |
| Final Exam | 1 | 24 | 24 |
| Total Workload (Hour) | 88 | ||
| Total Workload / 25 (h) | 3,52 | ||
| ECTS | 4 ECTS | ||