TÜRKÇE
ENGLISH
Information
| Code | SHS209 |
| Name | Communication with the Patient |
| Term | 2024-2025 Academic Year |
| Semester | 3. Semester |
| Duration (T+A) | 1-2 (T-A) (17 Week) |
| ECTS | 4 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Ön Lisans Dersi |
| Type | Normal |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Doç. Dr. FUNDA GÜLAY KADIOĞLU |
| Course Instructor |
1 |
Course Goal / Objective
To give comprehensive information to Oral and Dental Health Technician students about successful communication with the patient in clinical practices and to support this knowledge with role playing practices and to improve their skills in this regard.
Course Content
Communication Skills, Empathy, Active and Passive Listening, Empathy in the Field of Health, Communication Problems in Pediatric and Geriatric Patients, Communication Conflicts and Violence in the Field of Health
Course Precondition
None
Resources
1.İlter Uzel, Introduction to Dentistry. ISBN:975-487-131-0, ADANA/2006 <br>2. Uzel I. Çam Y. Manual of Clinical Dentistry. ÇÜDHF Publication no:5, Adana 2006.<br>3.Kadıoğlu FG. Oral and Dental Health Technician Education Lecture Notes
Notes
Kadioglu FG. Oral and Dental Health Technician Education Lecture Notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Oral and Dental Health Technician learns and applies his professional duties in the clinic within the framework of communication principles. Takes individual and team responsibility in the relevant unit. |
| LO02 | Knows and applies the importance of empathetic communication in health care. |
| LO03 | She applies the skills she has acquired in her communication with the patient in the clinic and establishes good relations with both the patient and other healthcare professionals. |
| LO04 | Implements and maintains successful communication in special patient groups (pediatric, geriatric, etc.) that will be encountered in dentistry practices. |
| LO05 | Performs crisis management for violent patients/patients' relatives and develops this skill. |
| LO06 | Performs patient management in the clinic |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Explains the basic structure and function of human mouth-teeth. | |
| PLO02 | Bilgi - Kuramsal, Olgusal | Lists the basic features of applications to the mouth region. | |
| PLO03 | Bilgi - Kuramsal, Olgusal | Describe basic information about disinfection, sterilization and hygiene | |
| PLO04 | Bilgi - Kuramsal, Olgusal | Recognize the tools and equipment used in the clinic. | |
| PLO05 | Beceriler - Bilişsel, Uygulamalı | Uses information about tool maintenance and protection | |
| PLO06 | Bilgi - Kuramsal, Olgusal | Counts the preparation steps of the unit before the examination and treatment of the patient. | |
| PLO07 | Bilgi - Kuramsal, Olgusal | Applies four-handed the work rules. | |
| PLO08 | Bilgi - Kuramsal, Olgusal | Prepares the study area by using basic knowledge and skills related to the applications. | |
| PLO09 | Bilgi - Kuramsal, Olgusal | It provides sterilization and disinfection of used tools. | |
| PLO10 | Bilgi - Kuramsal, Olgusal | It will follow the patient's appointment. | |
| PLO11 | Bilgi - Kuramsal, Olgusal | Prepares the work area and patient before application. | |
| PLO12 | Bilgi - Kuramsal, Olgusal | It assists the dentist in a way that allows the dentist to perform four-handed work. | |
| PLO13 | Bilgi - Kuramsal, Olgusal | Prepare the materials used during dental treatments. It makes disinfection and sterilization of the instruments used. | |
| PLO14 | Bilgi - Kuramsal, Olgusal | Patient fills appointment, follow-up and laboratory forms. Controls materials relating to the patient and transmit them to the laboratory expert | |
| PLO15 | Bilgi - Kuramsal, Olgusal | It is a periodic calibration and maintenance of instruments used and provides the most efficient way to work. | |
| PLO16 | Bilgi - Kuramsal, Olgusal | It determines the shortcomings of clinical and requests for materials required. | |
| PLO17 | Bilgi - Kuramsal, Olgusal | Provides the most appropriate and fast coordination between patient and physician when necessary. | |
| PLO18 | Beceriler - Bilişsel, Uygulamalı | After graduation, he / she critically evaluates the information he / she learned with his / her own knowledge. | |
| PLO19 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Professional and colleagues as having ethical responsibility, communicates with healthy patients and physicians will use the qualification to follow developments in the field and at least one foreign language to communicate with colleagues. | |
| PLO20 | Yetkinlikler - Öğrenme Yetkinliği | Take measures relating to health and safety in the work environment. Follows the technological developments. |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Meeting the Students, Introducing the Curriculum | No preparation required | Öğretim Yöntemleri: Anlatım |
| 2 | What is Communication, What is Empathy, What is Active and Passive Listening | Studying the related topic from the lecture notes and source book | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 3 | What is Communication in the Field of Health, What are its Features | Studying the related topic from the lecture notes and source book | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 4 | What is the Place of Empathy in the Field of Health | Studying the related topic from the lecture notes and source book | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 5 | Healthcare Professional-Patient Communication in Health Care | Studying the related topic from the lecture notes and source book | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 6 | Colleague-to-People Communication in Health Care | Studying the related topic from the lecture notes and source book | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 7 | Communication Problems in Pediatric Patients | Studying the related topic from the lecture notes and source book | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 8 | Mid-Term Exam | Ölçme Yöntemleri: Yazılı Sınav |
|
| 9 | Communication Conflicts and Violence in the Field of Health | Studying the related topic from the lecture notes and source book | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 10 | Communication Conflicts and Violence in the Field of Health 2 | Studying the related topic from the lecture notes and source book | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 11 | Communication Problems-1 (Role Playing) | Pre-Field Study (Video-Interview-Questionnaire-Brochure-Drama etc.) | Öğretim Yöntemleri: Gösteri, Rol Oynama |
| 12 | Communication Problems-2 (Role Playing) | Pre-Field Study (Video-Interview-Questionnaire-Brochure-Drama etc.) | Öğretim Yöntemleri: Gösteri, Rol Oynama |
| 13 | Communication Problems-3 (Role Playing) | Pre-Field Study (Video-Interview-Questionnaire-Brochure-Drama etc.) | Öğretim Yöntemleri: Gösteri, Rol Oynama |
| 14 | Communication Problems-4 (Role Playing) | Pre-Field Study (Video-Interview-Questionnaire-Brochure-Drama etc.) | Öğretim Yöntemleri: Gösteri, Rol Oynama |
| 15 | Communication Problems-5 (Role Playing) | Pre-Field Study (Video-Interview-Questionnaire-Brochure-Drama etc.) | Öğretim Yöntemleri: Gösteri, Rol Oynama |
| 16 | Term Exams | Ölçme Yöntemleri: Yazılı Sınav |
|
| 17 | Term Exams | Ölçme Yöntemleri: Yazılı Sınav |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 3 | 42 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 3 | 42 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 1 | 1 | 1 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 1 | 1 |
| Final Exam | 1 | 2 | 2 |
| Total Workload (Hour) | 88 | ||
| Total Workload / 25 (h) | 3,52 | ||
| ECTS | 4 ECTS | ||