TÜRKÇE
ENGLISH
Information
| Code | TUR232 |
| Name | Tour Operator and Travel Agency |
| Term | 2023-2024 Academic Year |
| Semester | 4. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 4 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Ön Lisans Dersi |
| Type | Normal |
| Label | C Compulsory |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör.Dr. GÖKHAN ÇOLAK |
| Course Instructor |
Öğr. Gör.Dr. GÖKHAN ÇOLAK
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
It is to gain the competence of promoting tour operator and travel agency and hotel relationship.
Course Content
Tour operator and package tour, package tour consumption phase and tour operator-receiving agency-hotel agreements, travel agencies, relations of travel agencies with other organizations in the tourism industry and agency operation organization preparations.
Course Precondition
None
Resources
SEYAHAT ACENTACILIĞI VE TUR OPERATÖRLÜĞÜ İlkeler ve Yönetim, Mahmut DEMİR, Detay Yayıncılık.
Notes
SEYAHAT ACENTACILIĞI VE TUR OPERATÖRLÜĞÜ İlkeler ve Yönetim, Mahmut DEMİR, Detay Yayıncılık.
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Knows the relationship between tourism and travel. |
| LO02 | To introduce the tour operator-travel agency (incoming agency) relationship |
| LO03 | To have information about the activities of travel agencies. |
| LO04 | Gains information about travel agency personnel. |
| LO05 | Knows the relationship between travel agency and other tourism businesses. |
| LO06 | Knows the legal regulations about travel agencies. |
| LO07 | Knows the concept of tour operator. |
| LO08 | Knows how to plan and run a tour. |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Transfers basic information about theories, facts, concepts and principles related to tourism and hotel management. | 3 |
| PLO02 | Bilgi - Kuramsal, Olgusal | Explains information about legal regulations, professional standards and practices in the field of tourism and hotel management. | 3 |
| PLO03 | Bilgi - Kuramsal, Olgusal | Transfer information about the internal and external environmental factors of organizations in the field of tourism and hotel management. | 3 |
| PLO04 | Bilgi - Kuramsal, Olgusal | Transfers information about service processes and operations in the field of tourism and hotel management. | 2 |
| PLO05 | Bilgi - Kuramsal, Olgusal | Explains the planning, organization, execution, coordination and control functions of tourism and hotel management management. | 2 |
| PLO06 | Beceriler - Bilişsel, Uygulamalı | Uses the knowledge acquired in the field of tourism and hotel management in the business environment and profession. | |
| PLO07 | Yetkinlikler - Öğrenme Yetkinliği | Uses the physical environment, tools and technologies related to the field of tourism and hotel management. | |
| PLO08 | Yetkinlikler - Öğrenme Yetkinliği | Uses a foreign language at a level to understand guest requirements and professional international terms of the tourism industry. | 2 |
| PLO09 | Yetkinlikler - Öğrenme Yetkinliği | Have basic computer usage knowledge and knowledge about information systems used in hotel businesses and the ability to use these software. | |
| PLO10 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Takes responsibility as a team member. | 2 |
| PLO11 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Establishes effective interpersonal and intercultural communication. | 2 |
| PLO12 | Yetkinlikler - Öğrenme Yetkinliği | Regularly conducts health, safety and risk assessments in the field of tourism and hotel management. | |
| PLO13 | Bilgi - Kuramsal, Olgusal | Protects the natural environment by adhering to ethical values. | |
| PLO14 | Bilgi - Kuramsal, Olgusal | Pays attention to personal care, hygiene, clothing and appearance. | 2 |
| PLO15 | Yetkinlikler - Öğrenme Yetkinliği | Continuously develops knowledge, skills and competencies in the field of tourism and hotel management. | 2 |
| PLO16 | Bilgi - Kuramsal, Olgusal | Have the ability to think critically, produce alternative solutions and analyze information by obtaining information from different sources. | 2 |
| PLO17 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Communicates effectively with guests and collaborators through written and verbal expression. | |
| PLO18 | Beceriler - Bilişsel, Uygulamalı | Acts in accordance with social, scientific and professional ethical values. |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Tourism phenomenon | Text Book | |
| 2 | Travel phenomenon | Text Book | |
| 3 | Travel distribution systems 1 | Text Book | |
| 4 | Travel distribution systems 2 | Text Book | |
| 5 | Travel agencies 1 | Text Book | |
| 6 | Travel agencies 2 | Text Book | |
| 7 | Legal regulations regarding travel agencies | Text Book | |
| 8 | Mid-Term Exam | Exam | |
| 9 | Institutions and organizations related to travel agencies 1 | Text Book | |
| 10 | Institutions and organizations related to travel agencies 2 | Text Book | |
| 11 | Travel agency transactions 1 | Text Book | |
| 12 | Travel agency transactions 2 | Text Book | |
| 13 | Other duties related to travel agency | Text Book | |
| 14 | Tour Operator 1 | Text Book | |
| 15 | Tour Operator | Text Book | |
| 16 | Term Exams | Exam | |
| 17 | Term Exams | Exam |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 2 | 28 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 1 | 0 | 0 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 8 | 8 |
| Final Exam | 1 | 24 | 24 |
| Total Workload (Hour) | 88 | ||
| Total Workload / 25 (h) | 3,52 | ||
| ECTS | 4 ECTS | ||