HMS459 Total Quality Management

6 ECTS - 2-0 Duration (T+A)- 7. Semester- 2 National Credit

Information

Code HMS459
Name Total Quality Management
Term 2023-2024 Academic Year
Semester 7. Semester
Duration (T+A) 2-0 (T-A) (17 Week)
ECTS 6 ECTS
National Credit 2 National Credit
Teaching Language Türkçe
Level Lisans Dersi
Type Normal
Mode of study Yüz Yüze Öğretim
Catalog Information Coordinator Dr. Öğr. Üyesi SERAP TORUN
Course Instructor Osman BİLGİN (A Group) (Ins. in Charge)


Course Goal / Objective

This course aims to introduce concepts that are related to quality management in health care and basic information on the quality and standards of international accreditation.

Course Content

The concept of quality in health care, quality measurement, improvement of service, teamwork, quality certification and accreditation in health services, and patient safety issues takes place in this course.

Course Precondition

None

Resources

Tatar Baykal Ü, Ercan Türkmen E. (2022). Management in Nursing. Akademi Press and Publishing, İstanbul.

Notes

Marriner-Tomey (2008) Guide to Nursing Management and Leadership (Guide to Nursing Management & Leadership, Mosby. Marquis BL, Huston CJ (2000) Leadership Roles and Management Functions in Nursing, Lippincott. Eren E (2007) Örgütsel Davranış ve Yönetim Psikolojisi, Beta Basım, İstanbul. Eroğlu F (2007) Davranış Bilimleri, Beta Basım, İstanbul. Baysal AC, Tekarslan E (1998) Davranış Bilimleri, İ.Ü. İşletme Fakültesi Yayın No: 275, İstanbul.l


Course Learning Outcomes

Order Course Learning Outcomes
LO01 Knows the basic concepts of quality.
LO02 Explain the historical development of quality.
LO03 Understands the importance of quality in health services and defines the characteristics of quality in health services.
LO04 Defines the concepts of standard and accreditation.
LO05 Knows the International and National Standards and Accreditation Bodies and explains their scope.
LO06 Defines nursing sensitive quality indicators.


Relation with Program Learning Outcome

Order Type Program Learning Outcomes Level
PLO01 Bilgi - Kuramsal, Olgusal Knows the structure and functions of the cells, tissues, organs and systems that make up the human body and the relations of these systems with each other. Explains the structure and physiological functions of healthy and sick individuals, defines deviations from health, plans appropriate nursing interventions. 1
PLO02 Bilgi - Kuramsal, Olgusal Knows the factors that may affect the nursing care practices of the individual, family and community health and-or disease situations in accordance with basic human needs 3
PLO03 Bilgi - Kuramsal, Olgusal Knows the concepts and theories that constitute the basis of nursing care, plans and evaluates appropriate nursing intervention in health protection and development by using effective communication techniques. 3
PLO04 Bilgi - Kuramsal, Olgusal Evaluates the developments related to nursing by using scientific methods. Knows the ways of benefiting from evidence-based applications in meeting the health care needs of healthy and sick individuals 3
PLO05 Bilgi - Kuramsal, Olgusal Knows how to use the learning and teaching process in nursing services 3
PLO06 Bilgi - Kuramsal, Olgusal Knows how to use health policies, health legislation and management process in nursing services, duties, authorities and responsibilities 2
PLO07 Bilgi - Kuramsal, Olgusal Knows the methods related to the production of scientific knowledge. Knows how to use scientific problem solving method
PLO08 Bilgi - Kuramsal, Olgusal Acts in accordance with democracy, human rights, social, scientific, cultural values ​​and professional ethical principles 1
PLO09 Yetkinlikler - Öğrenme Yetkinliği It contributes to the establishment of health policies and to the health level of the society. Participates in projects and activities to protect and develop health-sensitive health 1
PLO10 Yetkinlikler - Öğrenme Yetkinliği Take responsibility for solving professional problems 3
PLO11 Yetkinlikler - Öğrenme Yetkinliği Develop a positive attitude towards lifelong learning in the awareness of learning needs 3
PLO12 Yetkinlikler - Öğrenme Yetkinliği Takes responsibility as an active member of the team in health-related practices 2
PLO13 Yetkinlikler - Öğrenme Yetkinliği In addition to his professional development, he develops himself / herself by determining learning needs in scientific, social, cultural and artistic fields in accordance with his / her interest abilities. Uses at least one foreign language 1
PLO14 Yetkinlikler - Öğrenme Yetkinliği Uses information and communication technologies required by the field. 1


Week Plan

Week Topic Preparation Methods
1 Introduction of the course Lecture, Question and Answer Öğretim Yöntemleri:
Soru-Cevap
2 Basic Concepts of Quality Management Lecture, Question and Answer, Discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
3 Total quality Management Lecture, Question and Answer, Discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
4 Quality in Health Care Lecture, Question and Answer, Discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
5 International Accreditation Systems-ISO 9001 Lecture, Question and Answer, Discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
6 International Accreditation Systems-ISO Lecture, Question and Answer, Discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
7 Health Institutions Accreditation System Lecture, Question and Answer, Discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
8 Mid-Term Exam reading course resources Ölçme Yöntemleri:
Yazılı Sınav
9 International Accreditation Systems-JCI Lecture, Question and Answer, Discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
10 International Accreditation Systems-EFQM Lecture, Question and Answer, Discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
11 Institutional Accreditation processes Lecture, Question and Answer, Discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
12 International Accreditation Systems - Magnet Validation Program Lecture, Question and Answer, Discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
13 Magnet hospital features Lecture, Question and Answer, Discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
14 National Accreditation Systems Lecture, Question and Answer, Discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
15 Turkish Standards Institute Quality processes Lecture, Question and Answer, Discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
16 Term Exams reading course resources Ölçme Yöntemleri:
Yazılı Sınav
17 Term Exams reading course resources Ölçme Yöntemleri:
Yazılı Sınav


Student Workload - ECTS

Works Number Time (Hour) Workload (Hour)
Course Related Works
Class Time (Exam weeks are excluded) 14 2 28
Out of Class Study (Preliminary Work, Practice) 14 6 84
Assesment Related Works
Homeworks, Projects, Others 2 6 12
Mid-term Exams (Written, Oral, etc.) 1 6 6
Final Exam 1 12 12
Total Workload (Hour) 142
Total Workload / 25 (h) 5,68
ECTS 6 ECTS

Update Time: 02.05.2023 03:34