TÜRKÇE
ENGLISH
Information
| Code | BYA156 |
| Name | Communication |
| Term | 2023-2024 Academic Year |
| Semester | 2. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 4 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Ön Lisans Dersi |
| Type | Normal |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör. HAYRİYE GÜNGÖR |
| Course Instructor |
Öğr. Gör. HAYRİYE GÜNGÖR
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
The aim of this course is; To improve the oral and written communication skills of the students and to enable them to apply to the professional and everyday life.
Course Content
Communication, types of communication, healthy and effective communication principles, communication barriers and overcoming methods are discussed.
Course Precondition
No prerequisites.
Resources
Etkili İletişim Teknikleri, Prof.Dr. Erhan EROĞLU, Prof.Dr. Murat ATAİZİ, Prof.Dr. Nesrin Aysun AKINCI YÜKSEL, Prof.Dr. Ahmet Halûk YÜKSEL.
Notes
İçimizdeki Çocuk, Doğan CÜCELOĞLU.
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | To analyze the communication items by learning the definitions and concepts of communication |
| LO02 | To develop verbal, nonverbal and written communication skills. |
| LO03 | To control communication obstacles and ways of overcoming these obstacles |
| LO04 | The ability to use technology for effective communication |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Defines the basic concepts and principles of Office Management and Executive Assistantship. | |
| PLO02 | Bilgi - Kuramsal, Olgusal | Collects, analyzes and evaluates the data necessary for the solution of the problems encountered in the Office Management and Executive Assistant profession. | |
| PLO03 | Bilgi - Kuramsal, Olgusal | Follows and evaluates the developments in the field of Office Management and Executive Assistant by using scientific methods and techniques. | |
| PLO04 | Bilgi - Kuramsal, Olgusal | Have basic knowledge of social, economic, cultural and legal issues. | |
| PLO05 | Bilgi - Kuramsal, Olgusal | Gains information about the supervision and evaluation of the employees working under her in the offices. | 1 |
| PLO06 | Bilgi - Kuramsal, Olgusal | Explains the information about the use of technology in offices. | |
| PLO07 | Bilgi - Kuramsal, Olgusal | Explains the services that can be carried out in the offices related to the field of Office Management and Executive Assistant and the related procedures. | |
| PLO08 | Bilgi - Kuramsal, Olgusal | Develops solution suggestions by using theoretical knowledge and skills, and general problems encountered in the field of Office Management and Executive Assistantship. | 2 |
| PLO09 | Bilgi - Kuramsal, Olgusal | It can collect the necessary information with the organization foreseen by the manager and present it in the form of a report. | |
| PLO10 | Bilgi - Kuramsal, Olgusal | He/She can use office technologies effectively. | |
| PLO11 | Bilgi - Kuramsal, Olgusal | He/She can make time and protocol arrangements for the organizations stipulated by the manager. | |
| PLO12 | Bilgi - Kuramsal, Olgusal | He/She can create appropriate environments by taking into account the social and cultural differences of individuals and their special needs related to their fields. | |
| PLO13 | Bilgi - Kuramsal, Olgusal | He/She can apply methods and techniques that can keep the documents and recording processes under control for the manager. | |
| PLO14 | Bilgi - Kuramsal, Olgusal | He/She can take responsibility individually and as a group in solving the problems encountered. | 2 |
| PLO15 | Beceriler - Bilişsel, Uygulamalı | By gaining self-learning ability, he/she can evaluate the information he/she has learned with a critical approach. | |
| PLO16 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | He/She can communicate effectively and healthily with the manager and the internal and external environment of the organization. | 5 |
| PLO17 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | He/She can use the software and hardware required by his/her profession together with basic computer usage knowledge. | |
| PLO18 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Have sufficient foreign language knowledge in the field of Office Management and Executive Assistant. | |
| PLO19 | Yetkinlikler - Öğrenme Yetkinliği | Have the necessary knowledge and awareness of social responsibility, ethical values, social security rights, occupational safety, worker health and environmental protection related to the field. | 3 |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Basic concepts of communication and communication | lecture notes | Öğretim Yöntemleri: Anlatım |
| 2 | Communication Process and Communication Types | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 3 | Communication Barriers | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 4 | Ways to overcome communication obstacles | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 5 | Verbal Communication | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 6 | Non-verbal communication | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 7 | Written communication | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 8 | Mid-Term Exam | Lecture notes | Ölçme Yöntemleri: Yazılı Sınav |
| 9 | Business life and communication techniques | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 10 | Technology and Communication | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 11 | Conversation Effects of Technological Tools | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 12 | Effective communication | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 13 | Communication in social life | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 14 | Conflicts in social life | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 15 | Discussion, destructive discussion and constructive discussion, stages of constructive discussion | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 16 | Term Exams | Lecture notes | Ölçme Yöntemleri: Yazılı Sınav |
| 17 | Term Exams | Lecture notes | Ölçme Yöntemleri: Yazılı Sınav |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 2 | 28 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 1 | 2 | 2 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 12 | 12 |
| Final Exam | 1 | 30 | 30 |
| Total Workload (Hour) | 100 | ||
| Total Workload / 25 (h) | 4,00 | ||
| ECTS | 4 ECTS | ||