TÜRKÇE
ENGLISH
Information
| Code | TSP227 |
| Name | Tour Operator and Travel Agency |
| Term | 2023-2024 Academic Year |
| Semester | 3. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 2 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Ön Lisans Dersi |
| Type | Normal |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör. Halime EŞİYOK |
| Course Instructor |
Öğr. Gör. Halime EŞİYOK
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
To aim the competence to introduce tour operator and travel agency and hotel relationship.
Course Content
Tour operator and package tour, package tour consumption phase and tour operator-welcoming agency-hotel agreements, the relationship of travel agencies, travel agencies with other organizations in the tourism industry and agency operation organizations preparations.
Course Precondition
The course has no prerequisites.
Resources
TRAVEL AGENCY AND TOUR OPERATOR- Erkan SEZGİN
Notes
Related lecture notes. Halime EŞİYOK.
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Learns to prepare a package tour. |
| LO02 | Knows the tour operator-travel agency (incoming agency) relationship. |
| LO03 | Gains information about the activities of travel agencies. |
| LO04 | Gain knowledge of travel agency staff. |
| LO05 | Knows the relations between the travel agency and other tourism businesses. |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Tourism and travel services with the basic concepts and principles of the field that understand how their activities See new developments and technologies in the field of tourism and travel services, and understand the importance of these | 1 |
| PLO02 | Bilgi - Kuramsal, Olgusal | Learn the tourism sector services involving public sector also has specific sensitivities and understand their behavior patterns related to these sensitivities. Tour operator and understand the intricacies of technical and operation issues. | 3 |
| PLO03 | Bilgi - Kuramsal, Olgusal | Understanding of the importance of lifelong learning, scientific and technological advances constantly improve yourself by watching, tracking global issues to be conscious individuals. | |
| PLO04 | Bilgi - Kuramsal, Olgusal | Recognizes the valuable documents and books used in commercial life and work according to proper procedures and principles of the legislation. Office layout and personnel management, public relations, communications and make the necessary skills related to information storage gains. | 2 |
| PLO05 | Beceriler - Bilişsel, Uygulamalı | How to recognize that the execution of administrative activities in the tourism and travel services. | 2 |
| PLO06 | Beceriler - Bilişsel, Uygulamalı | Civil liability in the field of tourism and travel, and will have information about legislation | 3 |
| PLO07 | Beceriler - Bilişsel, Uygulamalı | It captures an important opportunity to reach the levels required by the industry in foreign languages. Labour gain the ability to run software packages may encounter in life. | 2 |
| PLO08 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Face to face communication, effective communication and features have gained power to persuade. | |
| PLO09 | Yetkinlikler - Öğrenme Yetkinliği | Understand how it works at all levels of the travel process. | 3 |
| PLO10 | Yetkinlikler - Öğrenme Yetkinliği | Learns the business life in general and the characteristics of businesses operating in the transportation sector in particular. | 2 |
| PLO11 | Yetkinlikler - Alana Özgü Yetkinlik | Be sensitive to differences between people and cultures, show tolerance and respect. | |
| PLO12 | Yetkinlikler - Öğrenme Yetkinliği | It measures the impact of the tourism sector on the country's economy and transportation services. | 2 |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Factors Driving People to Travel, History of tourism and travel | Lecture notes are reviewed | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 2 | Travel distribution systems | Lecture notes are reviewed | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 3 | Classification of travel agencies | Lecture notes are reviewed | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 4 | Travel agency organizational structure | Lecture notes are reviewed | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 5 | Organizations related to tourism and travel agencies | Lecture notes are reviewed | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Beyin Fırtınası |
| 6 | Legislation on Travel Agencies | Lecture notes are reviewed | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Beyin Fırtınası |
| 7 | Travel agency procedures | Lecture notes are reviewed | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Beyin Fırtınası |
| 8 | Mid-Term | Preparation for the exam | Ölçme Yöntemleri: Yazılı Sınav |
| 9 | Travel agency contracts | Lecture notes are reviewed | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 10 | Tour Operator Concept and Its Place in the Tour Operator Distribution System And Its Significance | Lecture notes are reviewed | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 11 | Package Tours, Reasons to Choose, Production of Package Tours | Lecture notes are reviewed | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 12 | Package Tour Consumption Phase And Tour Operator-Welcoming Agency-Hotel Agreements | Lecture notes are reviewed | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Beyin Fırtınası |
| 13 | Tour management in travel agencies, Transfer operations | Lecture notes are reviewed | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 14 | Package tour operation | Lecture notes are reviewed | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 15 | Sample tour applications | Lecture notes are reviewed | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 16 | Term Exams | Preparation for the exam | Ölçme Yöntemleri: Yazılı Sınav |
| 17 | Term Exams | Preparation for the exam | Ölçme Yöntemleri: Yazılı Sınav |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 1 | 14 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 0 | 0 | 0 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 3 | 3 |
| Final Exam | 1 | 5 | 5 |
| Total Workload (Hour) | 50 | ||
| Total Workload / 25 (h) | 2,00 | ||
| ECTS | 2 ECTS | ||