TÜRKÇE
ENGLISH
Information
| Code | TS103 |
| Name | Secretarial Services |
| Term | 2024-2025 Academic Year |
| Semester | 1. Semester |
| Duration (T+A) | 1-0 (T-A) (17 Week) |
| ECTS | 2 ECTS |
| National Credit | 1 National Credit |
| Teaching Language | Türkçe |
| Level | Belirsiz |
| Type | Normal |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör. AZİZE BATUN |
| Course Instructor |
Öğr. Gör. AZİZE BATUN
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
Gaining the knowledge and skills necessary to become a medical secretary.
Course Content
Definition of the secretariat, its importance, the place of the medical secretary in the health team and the characteristics it should have.
Course Precondition
None
Resources
Main source: Secretarial Information, Assist.Prof.Dr.Hasan Tutar-Assist.Prof.Dr.Mehmet Altınöz and Lecturer Selin Aygen, Seçkin Yay. Auxiliary resources: -Manager and Medical Secretariat, Prof.Dr.D.Tengilimoğlu and Specialist N.Çıtak. -Secretariat in Today's Business Environment, Assist.Prof.Dr.Mehmet Altınöz -Lecturer Fikret CEYLAN- Secretarial Techniques Lecture Notes
Notes
Auxiliary resources: -Manager and Medical Secretariat, Prof.Dr.D.Tengilimoğlu and Specialist N.Çıtak. -Secretariat in Today's Business Environment, Assist.Prof.Dr.Mehmet Altınöz -Lecturer Fikret CEYLAN- Secretarial Techniques Lecture Notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Gaining the necessary knowledge to be a medical secretary. |
| LO02 | Gaining effective ways of communicating with patients. |
| LO03 | Teaching the necessary techniques to simplify work and be efficient in offices. |
| LO04 | She can do time management, travel organization and visitor reception applications. |
| LO05 | The art of talking on the phone can practice problem-solving skills |
| LO06 | Can practice meeting organization and material needs. |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Contemporary usage of medical document describes basic information about | 3 |
| PLO02 | Bilgi - Kuramsal, Olgusal | The collection and analysis of Medical documents defines information about the | 2 |
| PLO03 | Bilgi - Kuramsal, Olgusal | Anatomical, physiological structure, People, medical terminology, disease and explains the standard terminology of surgery | |
| PLO04 | Bilgi - Kuramsal, Olgusal | Surgeries on patients ´ files and lists the international classification of diseases and coding | |
| PLO05 | Bilgi - Kuramsal, Olgusal | Data processing using patient files archiving and indexing operations bases.The surgery on patients ´ files and lists the international classification of diseases and coding | 3 |
| PLO06 | Bilgi - Kuramsal, Olgusal | In-house and external communications-related correspondence shows the ability to use techniques. | |
| PLO07 | Bilgi - Kuramsal, Olgusal | The basic rules in the preparation of the patient describes the report. " | 5 |
| PLO08 | Beceriler - Bilişsel, Uygulamalı | Maintains patient's health records. | 3 |
| PLO09 | Beceriler - Bilişsel, Uygulamalı | Basic medical secretarial knowledge and skills to have Office management operations executes | 3 |
| PLO10 | Beceriler - Bilişsel, Uygulamalı | Automation of Patient files and medical documents using computing technology in the evaluation makes the computer correspondence | |
| PLO11 | Beceriler - Bilişsel, Uygulamalı | Data processing using patient files archives and indexes. | 3 |
| PLO12 | Bilgi - Kuramsal, Olgusal | Statistical data in accordance with the rules. | 2 |
| PLO13 | Beceriler - Bilişsel, Uygulamalı | The best quality service in health care system to receive reports of individuals, social security related operations executes independently | 4 |
| PLO14 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Within the framework of the Organization of the Office of professional responsibility, and solve problems | |
| PLO15 | Yetkinlikler - Öğrenme Yetkinliği | After graduation learned information analyzes a critical way with the information | 5 |
| PLO16 | Yetkinlikler - Öğrenme Yetkinliği | Professional and ethical responsibility data about the Patient conscious evaluates as | |
| PLO17 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Colleagues, patients and health professionals communicate with Active. | 4 |
| PLO18 | Yetkinlikler - Öğrenme Yetkinliği | At least one foreign language field through information and communicates with colleagues | |
| PLO19 | Bilgi - Kuramsal, Olgusal | Computer-held records to be stored securely backs up these records, you need to provide. | 3 |
| PLO20 | Yetkinlikler - Öğrenme Yetkinliği | Professional, followed by technological developments and uses. | 3 |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Historical development of the secretarial profession, secretarial work in Türkiye and in the world | Reading Textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 2 | Definition and duties of the secretariat | Reading Textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 3 | Classification of the secretariat | Reading Textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 4 | The importance of the secretarial profession | Reading Textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 5 | Professional and personal qualifications of the secretary | Reading Textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 6 | Emotional and cognitive characteristics of the secretary | Reading Textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 7 | Effective communication in the secretariat | Reading Textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 8 | Mid-Term Exam | Ölçme Yöntemleri: Yazılı Sınav |
|
| 9 | Types and duties of medical secretaries, their place in the healthcare team, and the characteristics that distinguish the medical secretary from other types of secretarial work. | Reading Textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 10 | Business meetings for the secretary | Reading Textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 11 | Professional respect and ethics in medical secretarial work | Reading Textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 12 | Use and maintenance of office machines, office tools and equipment in health institutions | Reading Textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 13 | Efficiency and work simplification techniques in offices | Reading Textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 14 | Planning, organization, execution and control in secretarial services | Reading Textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 15 | Characteristics, types, working conditions of the secretarial profession | Reading Textbooks | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 16 | Term Exams | Ölçme Yöntemleri: Yazılı Sınav |
|
| 17 | Term Exams | Ölçme Yöntemleri: Yazılı Sınav |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 1 | 14 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 2 | 28 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 1 | 1 | 1 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 1 | 1 |
| Final Exam | 1 | 1 | 1 |
| Total Workload (Hour) | 45 | ||
| Total Workload / 25 (h) | 1,80 | ||
| ECTS | 2 ECTS | ||