TS103 Secretarial Services

2 ECTS - 1-0 Duration (T+A)- 1. Semester- 1 National Credit

Information

Code TS103
Name Secretarial Services
Term 2024-2025 Academic Year
Semester 1. Semester
Duration (T+A) 1-0 (T-A) (17 Week)
ECTS 2 ECTS
National Credit 1 National Credit
Teaching Language Türkçe
Level Belirsiz
Type Normal
Mode of study Yüz Yüze Öğretim
Catalog Information Coordinator Öğr. Gör. AZİZE BATUN
Course Instructor Öğr. Gör. AZİZE BATUN (A Group) (Ins. in Charge)


Course Goal / Objective

Gaining the knowledge and skills necessary to become a medical secretary.

Course Content

Definition of the secretariat, its importance, the place of the medical secretary in the health team and the characteristics it should have.

Course Precondition

None

Resources

Main source: Secretarial Information, Assist.Prof.Dr.Hasan Tutar-Assist.Prof.Dr.Mehmet Altınöz and Lecturer Selin Aygen, Seçkin Yay. Auxiliary resources: -Manager and Medical Secretariat, Prof.Dr.D.Tengilimoğlu and Specialist N.Çıtak. -Secretariat in Today's Business Environment, Assist.Prof.Dr.Mehmet Altınöz -Lecturer Fikret CEYLAN- Secretarial Techniques Lecture Notes

Notes

Auxiliary resources: -Manager and Medical Secretariat, Prof.Dr.D.Tengilimoğlu and Specialist N.Çıtak. -Secretariat in Today's Business Environment, Assist.Prof.Dr.Mehmet Altınöz -Lecturer Fikret CEYLAN- Secretarial Techniques Lecture Notes


Course Learning Outcomes

Order Course Learning Outcomes
LO01 Gaining the necessary knowledge to be a medical secretary.
LO02 Gaining effective ways of communicating with patients.
LO03 Teaching the necessary techniques to simplify work and be efficient in offices.
LO04 She can do time management, travel organization and visitor reception applications.
LO05 The art of talking on the phone can practice problem-solving skills
LO06 Can practice meeting organization and material needs.


Relation with Program Learning Outcome

Order Type Program Learning Outcomes Level
PLO01 Bilgi - Kuramsal, Olgusal Contemporary usage of medical document describes basic information about 3
PLO02 Bilgi - Kuramsal, Olgusal The collection and analysis of Medical documents defines information about the 2
PLO03 Bilgi - Kuramsal, Olgusal Anatomical, physiological structure, People, medical terminology, disease and explains the standard terminology of surgery
PLO04 Bilgi - Kuramsal, Olgusal Surgeries on patients ´ files and lists the international classification of diseases and coding
PLO05 Bilgi - Kuramsal, Olgusal Data processing using patient files archiving and indexing operations bases.The surgery on patients ´ files and lists the international classification of diseases and coding 3
PLO06 Bilgi - Kuramsal, Olgusal In-house and external communications-related correspondence shows the ability to use techniques.
PLO07 Bilgi - Kuramsal, Olgusal The basic rules in the preparation of the patient describes the report. " 5
PLO08 Beceriler - Bilişsel, Uygulamalı Maintains patient's health records. 3
PLO09 Beceriler - Bilişsel, Uygulamalı Basic medical secretarial knowledge and skills to have Office management operations executes 3
PLO10 Beceriler - Bilişsel, Uygulamalı Automation of Patient files and medical documents using computing technology in the evaluation makes the computer correspondence
PLO11 Beceriler - Bilişsel, Uygulamalı Data processing using patient files archives and indexes. 3
PLO12 Bilgi - Kuramsal, Olgusal Statistical data in accordance with the rules. 2
PLO13 Beceriler - Bilişsel, Uygulamalı The best quality service in health care system to receive reports of individuals, social security related operations executes independently 4
PLO14 Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği Within the framework of the Organization of the Office of professional responsibility, and solve problems
PLO15 Yetkinlikler - Öğrenme Yetkinliği After graduation learned information analyzes a critical way with the information 5
PLO16 Yetkinlikler - Öğrenme Yetkinliği Professional and ethical responsibility data about the Patient conscious evaluates as
PLO17 Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği Colleagues, patients and health professionals communicate with Active. 4
PLO18 Yetkinlikler - Öğrenme Yetkinliği At least one foreign language field through information and communicates with colleagues
PLO19 Bilgi - Kuramsal, Olgusal Computer-held records to be stored securely backs up these records, you need to provide. 3
PLO20 Yetkinlikler - Öğrenme Yetkinliği Professional, followed by technological developments and uses. 3


Week Plan

Week Topic Preparation Methods
1 Historical development of the secretarial profession, secretarial work in Türkiye and in the world Reading Textbooks Öğretim Yöntemleri:
Anlatım, Soru-Cevap
2 Definition and duties of the secretariat Reading Textbooks Öğretim Yöntemleri:
Anlatım, Soru-Cevap
3 Classification of the secretariat Reading Textbooks Öğretim Yöntemleri:
Anlatım, Soru-Cevap
4 The importance of the secretarial profession Reading Textbooks Öğretim Yöntemleri:
Anlatım, Soru-Cevap
5 Professional and personal qualifications of the secretary Reading Textbooks Öğretim Yöntemleri:
Anlatım, Soru-Cevap
6 Emotional and cognitive characteristics of the secretary Reading Textbooks Öğretim Yöntemleri:
Anlatım, Soru-Cevap
7 Effective communication in the secretariat Reading Textbooks Öğretim Yöntemleri:
Anlatım, Soru-Cevap
8 Mid-Term Exam Ölçme Yöntemleri:
Yazılı Sınav
9 Types and duties of medical secretaries, their place in the healthcare team, and the characteristics that distinguish the medical secretary from other types of secretarial work. Reading Textbooks Öğretim Yöntemleri:
Anlatım, Soru-Cevap
10 Business meetings for the secretary Reading Textbooks Öğretim Yöntemleri:
Anlatım, Soru-Cevap
11 Professional respect and ethics in medical secretarial work Reading Textbooks Öğretim Yöntemleri:
Anlatım, Soru-Cevap
12 Use and maintenance of office machines, office tools and equipment in health institutions Reading Textbooks Öğretim Yöntemleri:
Anlatım, Soru-Cevap
13 Efficiency and work simplification techniques in offices Reading Textbooks Öğretim Yöntemleri:
Anlatım, Soru-Cevap
14 Planning, organization, execution and control in secretarial services Reading Textbooks Öğretim Yöntemleri:
Anlatım, Soru-Cevap
15 Characteristics, types, working conditions of the secretarial profession Reading Textbooks Öğretim Yöntemleri:
Anlatım, Soru-Cevap
16 Term Exams Ölçme Yöntemleri:
Yazılı Sınav
17 Term Exams Ölçme Yöntemleri:
Yazılı Sınav


Student Workload - ECTS

Works Number Time (Hour) Workload (Hour)
Course Related Works
Class Time (Exam weeks are excluded) 14 1 14
Out of Class Study (Preliminary Work, Practice) 14 2 28
Assesment Related Works
Homeworks, Projects, Others 1 1 1
Mid-term Exams (Written, Oral, etc.) 1 1 1
Final Exam 1 1 1
Total Workload (Hour) 45
Total Workload / 25 (h) 1,80
ECTS 2 ECTS

Update Time: 07.05.2024 02:09