TÜRKÇE
ENGLISH
Information
| Code | HEM007 |
| Name | Quality standards management in nursing |
| Term | 2024-2025 Academic Year |
| Term | Spring |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 5 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Belirsiz |
| Type | Normal |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Dr. Öğr. Üyesi SERAP TORUN |
| Course Instructor |
1 |
Course Goal / Objective
This course aims to introduce concepts that are related to quality management in health care and basic information on the quality and standards of international accreditation.
Course Content
The concept of quality in health care, quality measurement, improvement of service, teamwork, quality certification and accreditation in health services, and patient safety issues takes place in this course
Course Precondition
none
Resources
Baykal Ü, Türkmen E. Hemşirelik Hizmetleri Yönetimi, Akademi Basın ve Yayıncılık, İstanbul, 2014. Koç S. Yönetici Hemşireliğe Giden Yolda Adım Adım, Nobel Akademik Yayıncılık, Ankara, 2016. Eren E. Yönetim ve Organizasyon(Çağdaş ve Küresel yaklaşımlar), Beta Basım, Yayım, İstanbul 2010. Brown M., Nursing Management Issues and Ideas , Aspen Pub., 1992. Douglass L.M., The Effective Nurse Leader and Manager , Fourth Ed., Mosby, 1992. Gilles D.E., Nursing Management A Systems Approach , Third Ed., Saunders, Philadelphia, 1994. Hyett K., Nursing Management Handbook , Churchill Livingstone, 1988. Kelly-Heidenthal, P. Nursing Leadership&Managenet , Thomson-Delmar, 2003. Kron T., Gray A., The Management of Patient Care , Sixth Ed., Saunders Comp., 1987. La Monica E., Nursing Leadership and Management an Experiential Approach , Wadsmorth Health Science, 2005. Liebler J.G., et all., Management Principles for Health Professionals , Aspen Pub., 1992. Luthans F., Organizational Behavior , Seventh Ed., Mc Graw-Hill, 1995. Marriner-Torney A., Guide to Nursing Management and Leardership, Mosby, 1996. Marquis B.L., Huston C.J., Management Decision Making for Nurses , Lippincott, 1999. Peker Ö., Yönetimi Geliştirmenin Sürekliliği , TODAİE Yayın, N.258, Ankara, 1995.
Notes
Baykal Ü, Türkmen E. Hemşirelik Hizmetleri Yönetimi, Akademi Basın ve Yayıncılık, İstanbul, 2014. Koç S. Yönetici Hemşireliğe Giden Yolda Adım Adım, Nobel Akademik Yayıncılık, Ankara, 2016. Eren E. Yönetim ve Organizasyon(Çağdaş ve Küresel yaklaşımlar), Beta Basım, Yayım, İstanbul 2010. Brown M., Nursing Management Issues and Ideas , Aspen Pub., 1992. Douglass L.M., The Effective Nurse Leader and Manager , Fourth Ed., Mosby, 1992. Gilles D.E., Nursing Management A Systems Approach , Third Ed., Saunders, Philadelphia, 1994. Hyett K., Nursing Management Handbook , Churchill Livingstone, 1988. Kelly-Heidenthal, P. Nursing Leadership&Managenet , Thomson-Delmar, 2003. Kron T., Gray A., The Management of Patient Care , Sixth Ed., Saunders Comp., 1987. La Monica E., Nursing Leadership and Management an Experiential Approach , Wadsmorth Health Science, 2005. Liebler J.G., et all., Management Principles for Health Professionals , Aspen Pub., 1992. Luthans F., Organizational Behavior , Seventh Ed., Mc Graw-Hill, 1995. Marriner-Torney A., Guide to Nursing Management and Leardership, Mosby, 1996. Marquis B.L., Huston C.J., Management Decision Making for Nurses , Lippincott, 1999. Peker Ö., Yönetimi Geliştirmenin Sürekliliği , TODAİE Yayın, N.258, Ankara, 1995.
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Knows the concepts of quality and service quality. |
| LO02 | Analyzes problems in the provision of health services. |
| LO03 | Knows national and international quality organizations in health. |
| LO04 | Knows the quality standards of the Ministry of Health. |
| LO05 | Knows the quality standards of international organizations in health. |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Develop and deepen the current and advanced knowledge in the field of expertise and reach original definitions that will bring innovation to the field. | 5 |
| PLO02 | Bilgi - Kuramsal, Olgusal | He / she achieves original results by using his / her knowledge in analyzing, synthesizing and evaluating new ideas about nursing. | 3 |
| PLO03 | Bilgi - Kuramsal, Olgusal | Understand interdisciplinary interaction. | 4 |
| PLO04 | Bilgi - Kuramsal, Olgusal | Has an advanced level of knowledge about other technological tools including the computer required for the field of nursing. | |
| PLO05 | Bilgi - Kuramsal, Olgusal | Knows the importance of ethical principles and ethics committees for individuals and society. | 1 |
| PLO06 | Bilgi - Kuramsal, Olgusal | Has a high level of skills in using research methods in nursing field and has knowledge about statistical methods. | |
| PLO07 | Bilgi - Kuramsal, Olgusal | Evaluate the new knowledge in the field of nursing with a systematic approach. | 5 |
| PLO08 | Bilgi - Kuramsal, Olgusal | To be able to write the report of the research he / she made and publish it in a national / internationally accepted refereed journal and present it in scientific meetings | |
| PLO09 | Bilgi - Kuramsal, Olgusal | Evaluate and use new information in the field of nursing with a systematic approach. | 5 |
| PLO10 | Bilgi - Kuramsal, Olgusal | Interdisciplinary interaction | 4 |
| PLO11 | Bilgi - Kuramsal, Olgusal | Use research methods and statistical methods in nursing studies. | 1 |
| PLO12 | Bilgi - Kuramsal, Olgusal | They follow evidence-based practices and conduct research to establish evidence in their field of professional practice. | 4 |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | The Concept of Quality in Health Services | reading | |
| 2 | Measuring Quality in Health | reading | |
| 3 | Total Quality Management: Responsibilities of Top Management | reading | |
| 4 | Total Quality Management: Patient Focus | reading | |
| 5 | Total Quality Management: Employee Participation | reading | |
| 6 | Total Quality Management: Continuous Improvement | reading | |
| 7 | Total Quality Management: Supplier Support | reading | |
| 8 | Mid-Term Exam | ||
| 9 | -Teamwork in quality improvement -Patient safety | reading | |
| 10 | Accreditation, Certification and Quality Awards in Health Services | reading | |
| 11 | Republic of Turkey Ministry of Health Quality Standards in Health: -Corporate Services -Patient and Employee Oriented Services | reading | |
| 12 | Republic of Turkey Ministry of Health Quality Standards in Health II: -Health Service -Support Services -Indicator Management | reading | |
| 13 | Joint Commission International Accreditation Standards | reading | |
| 14 | Turkish Standards Institute (TSI) | reading | |
| 15 | Quality Improvement Tools and Techniques | reading | |
| 16 | Term Exams | ||
| 17 | Term Exams |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 5 | 70 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 1 | 20 | 20 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 2 | 2 |
| Final Exam | 1 | 2 | 2 |
| Total Workload (Hour) | 122 | ||
| Total Workload / 25 (h) | 4,88 | ||
| ECTS | 5 ECTS | ||