MG6801 Quality Management

8 ECTS - 4-0 Duration (T+A)- . Semester- 4 National Credit

Information

Code MG6801
Name Quality Management
Term 2024-2025 Academic Year
Semester . Semester
Duration (T+A) 4-0 (T-A) (17 Week)
ECTS 8 ECTS
National Credit 4 National Credit
Teaching Language Türkçe
Level Doktora Dersi
Type Normal
Mode of study Yüz Yüze Öğretim
Catalog Information Coordinator Prof. Dr. ARZU UZUN


Course Goal / Objective

Emphasizing the main principals and methods of quality management; making it applied to real life cases

Course Content

Includes subjects of restructuring business processes, participatory management approach, quality standards, customer orientation

Course Precondition

no prerequisites

Resources

Kalite Yönetimi, Muharrem Tuna; Oğuz Diker, Detay Yayıncılık Quality Management Essentials, David Hoyle, Routledge

Notes

Toplam Kalite Yönetimi, İsmail Efil, Dora Basım Yayın


Course Learning Outcomes

Order Course Learning Outcomes
LO01 Explains the appreciation of quality management theory, principles, and practices
LO02 Use quality improvement tools and practices for continuous improvement
LO03 Take data related to quality and improve information by using scientific, social and ethical responsibility
LO04 Fictionalise a problem in the area of quality, develop solution methods, evaluate results, and explains
LO05 Develop new strategical approaches and solutions to the unexpected complex cases in the applications of the quality area


Relation with Program Learning Outcome

Order Type Program Learning Outcomes Level
PLO01 Bilgi - Kuramsal, Olgusal Explains the basic theoretical models for business field
PLO02 Bilgi - Kuramsal, Olgusal Lists and identifies the theories that will contribute to the development of scientific methods and tools used in business
PLO03 Bilgi - Kuramsal, Olgusal Has an understanding of the legal and ethical issues faced by the Business profession 2
PLO04 Bilgi - Kuramsal, Olgusal Explains how to interpret the findings as a result of models used in business methods.
PLO05 Bilgi - Kuramsal, Olgusal Creates sufficient knowledge to find a solution to the problems met by business
PLO06 Bilgi - Kuramsal, Olgusal Contributes to business by following the basic steps of the methods used in business 3
PLO07 Bilgi - Kuramsal, Olgusal Apply the application of business management methods. 2
PLO08 Bilgi - Kuramsal, Olgusal Encourages taking responsibility, claiming the lead and working effectively in a team and / or individually.
PLO09 Beceriler - Bilişsel, Uygulamalı Keeps track of the latest developments in the field as a recognition of the need for lifelong learning and constant renewal 3
PLO10 Beceriler - Bilişsel, Uygulamalı Utilizes scientific sources in the field, collect the data, synthesizes the obtained information and presents the outcomes effectively 4
PLO11 Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği Has a good command of Turkish, as well as at least one another foreign language in accordance with the requirements of academic and work life
PLO12 Yetkinlikler - Öğrenme Yetkinliği Develops and implements new research methods that will contribute to the development of the business field
PLO13 Yetkinlikler - Öğrenme Yetkinliği Develops new guidelines for the business managers’ decision making processes by researching on sub-disciplines of the business field. 4
PLO14 Yetkinlikler - Öğrenme Yetkinliği Forms the basis for the decision-making process by researching on the science of business field


Week Plan

Week Topic Preparation Methods
1 Introduction to to Quality Reading related chapters Öğretim Yöntemleri:
Anlatım
2 Total Quality In Organizations Reading related chapters Öğretim Yöntemleri:
Anlatım, Soru-Cevap
3 Philosophies and Frameworks Reading related chapters Öğretim Yöntemleri:
Anlatım
4 Focusing on Customers Reading related chapters Öğretim Yöntemleri:
Anlatım
5 Leadership and Strategic Planning Reading related chapters Öğretim Yöntemleri:
Anlatım, Tartışma
6 Human Resource Practices Reading related chapters Öğretim Yöntemleri:
Anlatım
7 Process management Reading related chapters Öğretim Yöntemleri:
Anlatım
8 Mid-Term Exam Studying Ölçme Yöntemleri:
Yazılı Sınav
9 Performance Measurement and Strategic Information Management Reading related chapters Öğretim Yöntemleri:
Anlatım, Soru-Cevap
10 Principles of Six Sigma Reading related chapters Öğretim Yöntemleri:
Anlatım
11 Statistical Thinking and Applications Reading related chapters Öğretim Yöntemleri:
Anlatım, Alıştırma ve Uygulama
12 Design for Six Sigma Reading related chapters Öğretim Yöntemleri:
Anlatım
13 Statistical Process Control Reading related chapters Öğretim Yöntemleri:
Anlatım, Soru-Cevap
14 Quality economy and Tools for Process Improvement Reading related chapters Öğretim Yöntemleri:
Anlatım
15 Building and Sustaining Total Quality Organizations Reading related chapters Öğretim Yöntemleri:
Anlatım
16 Term Exams Studying Ölçme Yöntemleri:
Yazılı Sınav
17 Term Exams Studying Ölçme Yöntemleri:
Yazılı Sınav


Student Workload - ECTS

Works Number Time (Hour) Workload (Hour)
Course Related Works
Class Time (Exam weeks are excluded) 14 4 56
Out of Class Study (Preliminary Work, Practice) 14 8 112
Assesment Related Works
Homeworks, Projects, Others 2 4 8
Mid-term Exams (Written, Oral, etc.) 1 12 12
Final Exam 1 24 24
Total Workload (Hour) 212
Total Workload / 25 (h) 8,48
ECTS 8 ECTS

Update Time: 07.05.2024 04:49