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Information
| Unit | FACULTY OF DENTISTRY |
| DENTISTRY PR. | |
| Code | DEN557 |
| Name | Operations Management and Research in Dentistry |
| Term | 2026-2027 Academic Year |
| Semester | 9. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 3 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Lisans Dersi |
| Type | Normal |
| Label | VK Vocational Knowledge Courses E Elective |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör. Dr. ERKAN TİYEKLİ |
| Course Instructor |
The current term course schedule has not been prepared yet.
|
Course Goal / Objective
To provide dental students with the competence to optimize clinical processes, manage limited resources efficiently, and make decisions based on quantitative data.
Course Content
Dental applications of decision theory, linear programming, clinical resource planning, inventory management models, and queuing theory.
Course Precondition
None
Resources
Operations Research: Applications and Algorithms - Wayne L. Winston
Notes
Operations Research APPLICATIONS AND ALGORITHMS FOURTH EDITION Wayne L. Winston
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Can apply Decision Theory models in clinical investment decisions. |
| LO02 | Can increase efficiency by using Linear Programming methods in personnel and unit scheduling. |
| LO03 | Can use inventory models that optimize the balance between cost and supply in the management of dental consumables. |
| LO04 | Can analyze patient waiting times with Queuing Theory and improve appointment systems. |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | As a dentist, identifies the fundamental and current knowledge required in clinical and health sciences relevant to the profession. | |
| PLO02 | Bilgi - Kuramsal, Olgusal | Explains the normal structure, function, development, and interactions of oral, dental, and maxillofacial formations throughout all stages of human life. | |
| PLO03 | Bilgi - Kuramsal, Olgusal | Lists the essential preventive dentistry methods meticulously aimed at preventing diseases related to the oral, dental, and maxillofacial system. | |
| PLO04 | Beceriler - Bilişsel, Uygulamalı | Associates the differential diagnoses of oral, dental, and maxillofacial diseases with systemic diseases, and manages referral and/or treatment processes when necessary. | 3 |
| PLO05 | Beceriler - Bilişsel, Uygulamalı | Adopts a holistic approach to patient care, planning collaborative processes with colleagues and experts in the field. | 1 |
| PLO06 | Beceriler - Bilişsel, Uygulamalı | Defines first aid and basic life support in dental emergencies requiring medical intervention, lists the necessary intervention steps, and plans the related process. | 1 |
| PLO07 | Beceriler - Bilişsel, Uygulamalı | Lists methods for protecting and preventing oral and dental health directed at individuals, families, and communities; participates in related activities as an individual or team member; and conducts consulting and supervision. | |
| PLO08 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Facilitates the participation of subordinates in developmental and educational activities and manages these activities when necessary. | |
| PLO09 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Accesses professional knowledge and analyzes it using critical thinking skills; identifies learning needs and resources related to the practice of medicine. | |
| PLO10 | Yetkinlikler - Öğrenme Yetkinliği | Develops a positive attitude and behavior towards lifelong learning, and embraces the universal conditions required by the medical profession. | |
| PLO11 | Yetkinlikler - Öğrenme Yetkinliği | Effectively communicates with patients and their families, colleagues, and other segments of the community. | 2 |
| PLO12 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Organizes and implements projects and activities for the social environment in which they live, with a sense of social responsibility. | 1 |
| PLO13 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Utilizes medical informatics and communication technologies, along with computer software, at the level required by their field. | 3 |
| PLO14 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Follows developments and communicates with colleagues in their field using a foreign language at a minimum of B1 general level according to the Common European Framework of Reference for Languages. | 1 |
| PLO15 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Adopts basic health legislation and regulations concerning individual rights and responsibilities, as well as ethical guidelines. | |
| PLO16 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Exhibits sensitivity and takes responsibility in matters of individual and public health, environmental protection, and occupational safety. |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Introduction: Operations Management in Healthcare | Literature review: Efficiency in healthcare. | Öğretim Yöntemleri: Anlatım, Tartışma |
| 2 | Decision Analysis and Clinical Investment Models | Winston Chapter 13 reading | Öğretim Yöntemleri: Tartışma, Gösteri |
| 3 | Demand Forecasting and Patient Traffic Analysis | Clinical data set review | Öğretim Yöntemleri: Tartışma, Anlatım, Alıştırma ve Uygulama |
| 4 | Introduction to Linear Programming | Winston Chapter 3 reading | Öğretim Yöntemleri: Anlatım, Tartışma, Alıştırma ve Uygulama |
| 5 | Clinical Resource and Staff Scheduling | Sample shift schedules | Öğretim Yöntemleri: Anlatım, Tartışma, Alıştırma ve Uygulama |
| 6 | Assignment and Transportation Models | Winston Chapter 7 reading | Öğretim Yöntemleri: Anlatım, Tartışma |
| 7 | Project Management: Clinic Workflow Planning | Review of PERT/CPM methods | Öğretim Yöntemleri: Tartışma, Alıştırma ve Uygulama, Anlatım |
| 8 | Mid-Term Exam | Ölçme Yöntemleri: Yazılı Sınav, Ödev |
|
| 9 | Inventory Management I: EOQ Model | Winston Chapter 15 reading | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 10 | Inventory Management II: Dental Supply Chain | Preparing the list of supplies | Öğretim Yöntemleri: Anlatım, Tartışma |
| 11 | Queuing Theory: Waiting Room Analysis | Winston Chapter 20 reading | Öğretim Yöntemleri: Anlatım, Tartışma |
| 12 | Appointment Systems and Simulation | No-show rate research | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 13 | Total Quality Management and Improvement | Reading Six Sigma articles | Öğretim Yöntemleri: Tartışma, Alıştırma ve Uygulama |
| 14 | Future of Dentistry and Decision Support | AI and health management trends | Öğretim Yöntemleri: Soru-Cevap, Tartışma |
| 15 | Final Project Presentations and Review | Preparation of clinical optimization report | Öğretim Yöntemleri: Anlatım, Tartışma, Alıştırma ve Uygulama |
| 16 | Term Exams | Ölçme Yöntemleri: Yazılı Sınav |
|
| 17 | Term Exams | Ölçme Yöntemleri: Yazılı Sınav, Proje / Tasarım, Ödev |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 4 | 5 | 20 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 3 | 5 | 15 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 1 | 1 |
| Final Exam | 1 | 1 | 1 |
| Total Workload (Hour) | 65 | ||
| Total Workload / 25 (h) | 2,60 | ||
| ECTS | 3 ECTS | ||