KON133 Service and Bar

3 ECTS - 2-0 Duration (T+A)- 1. Semester- 2 National Credit

Information

Unit TOURISM AND HOTEL MANAGEMENT ACADEMY
ACCOMMODATION SERVICES PR.
Code KON133
Name Service and Bar
Term 2015-2016 Academic Year
Semester 1. Semester
Duration (T+A) 2-0 (T-A) (17 Week)
ECTS 3 ECTS
National Credit 2 National Credit
Teaching Language Türkçe
Level Üniversite Dersi
Type Normal
Label E Elective
Mode of study Yüz Yüze Öğretim
Catalog Information Coordinator
Course Instructor Okutman SİBEL OĞUZ (Güz) (A Group) (Ins. in Charge)


Course Goal / Objective

Course Content

Course Precondition

Resources

Notes

Ders Yeri-İngilizce:


Course Learning Outcomes

Order Course Learning Outcomes


Relation with Program Learning Outcome

Order Type Program Learning Outcomes Level


Week Plan

Week Topic Preparation Methods
1 Food and beverage industry and food and beverage Services Management Login Web content, presentations, projects, sample questions
2 Classification of Food and Beverage Operations Web content, presentations, projects, sample questions
3 Food and Beverage Services Management and Organization Web content, presentations, projects, sample questions
4 Tools Used in Food and Beverage Operations Web content, presentations, projects, sample questions
5 Preparation of Food and Beverage Operations Web content, presentations, projects, sample questions
6 Basic Service Information Web content, presentations, projects, sample questions
7 exam prepare for exam
8 Types of Services 1 Web content, presentations, projects, sample questions
9 Types of Services 2 Web content, presentations, projects, sample questions
10 Types of Services 3 Web content, presentations, projects, sample questions
11 Bar Definition, History and Concepts Web content, presentations, projects, sample questions
12 Drink Information and Service 1 Web content, presentations, projects, sample questions
13 Drink Information and Service 2 Web content, presentations, projects, sample questions
14 Drink Information and Service 3 Web content, presentations, projects, sample questions
15 In Food and Beverage Services Guest Relations and Complaints Management Web content, presentations, projects, sample questions
16 Final Exam prepare for exam
17 Final Exam prepare for exam


Assessment (Exam) Methods and Criteria

Assessment Type Midterm / Year Impact End of Term / End of Year Impact
1. Midterm Exam 100 -20
1. Midterm Exam 100 -20
General Assessment
Midterm / Year Total 200 -20
1. Final Exam - 60
1. Final Exam - 60
Grand Total - 100

Update Time: 15.04.2016 02:03