Information
| Unit | TOURISM AND HOTEL MANAGEMENT ACADEMY |
| ACCOMMODATION SERVICES PR. | |
| Code | KON133 |
| Name | Service and Bar |
| Term | 2015-2016 Academic Year |
| Semester | 1. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 3 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Üniversite Dersi |
| Type | Normal |
| Label | E Elective |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | |
| Course Instructor |
Okutman SİBEL OĞUZ
(Güz)
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
Course Content
Course Precondition
Resources
Notes
Ders Yeri-İngilizce:
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Food and beverage industry and food and beverage Services Management Login | Web content, presentations, projects, sample questions | |
| 2 | Classification of Food and Beverage Operations | Web content, presentations, projects, sample questions | |
| 3 | Food and Beverage Services Management and Organization | Web content, presentations, projects, sample questions | |
| 4 | Tools Used in Food and Beverage Operations | Web content, presentations, projects, sample questions | |
| 5 | Preparation of Food and Beverage Operations | Web content, presentations, projects, sample questions | |
| 6 | Basic Service Information | Web content, presentations, projects, sample questions | |
| 7 | exam | prepare for exam | |
| 8 | Types of Services 1 | Web content, presentations, projects, sample questions | |
| 9 | Types of Services 2 | Web content, presentations, projects, sample questions | |
| 10 | Types of Services 3 | Web content, presentations, projects, sample questions | |
| 11 | Bar Definition, History and Concepts | Web content, presentations, projects, sample questions | |
| 12 | Drink Information and Service 1 | Web content, presentations, projects, sample questions | |
| 13 | Drink Information and Service 2 | Web content, presentations, projects, sample questions | |
| 14 | Drink Information and Service 3 | Web content, presentations, projects, sample questions | |
| 15 | In Food and Beverage Services Guest Relations and Complaints Management | Web content, presentations, projects, sample questions | |
| 16 | Final Exam | prepare for exam | |
| 17 | Final Exam | prepare for exam |
Assessment (Exam) Methods and Criteria
| Assessment Type | Midterm / Year Impact | End of Term / End of Year Impact |
|---|---|---|
| 1. Midterm Exam | 100 | -20 |
| 1. Midterm Exam | 100 | -20 |
| General Assessment | ||
| Midterm / Year Total | 200 | -20 |
| 1. Final Exam | - | 60 |
| 1. Final Exam | - | 60 |
| Grand Total | - | 100 |