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Information
| Unit | ADANA VOCATIONAL SCHOOL |
| Tourism and travel services | |
| Code | TSP222 |
| Name | Tourism Legislation |
| Term | 2017-2018 Academic Year |
| Semester | 4. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 2 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Ön Lisans Dersi |
| Type | Normal |
| Label | C Compulsory |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör. Halime EŞİYOK |
| Course Instructor |
Öğr. Gör. Dr. SEVAL RENKAL DIBLAN
(Bahar)
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
In this lesson applied in the tourism sector legislation, national and international tourism organizations, document retrieval according to the type of tourism, agent-hotel-case studies in customer relations explained, is intended to obtain information about the legal regulations of students tourism.
Course Content
Legislation applicable in the tourism sector, according to the document purchases tourism types, case in agent-hotel-customer relations, national and international tourism organizations, national and consumer rights is international, tourism incentives are examined.
Course Precondition
Resources
Notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Explains the basic national and international legal regulations regulating the tourism sector. |
| LO02 | Analyzes tourism-related laws, regulations and legislation and relates them to practice. |
| LO03 | Understands the legal regulations regarding travel agencies, accommodation businesses and tour operators. |
| LO04 | Have knowledge about consumer rights, contracts and liability insurance in tourism. |
| LO05 | Evaluates the ethical rules and professional standards that tourism businesses must comply with. |
| LO06 | Analyzes labor law and employee rights in the tourism sector. |
| LO07 | Explains tax legislation, incentives and support policies in tourism. |
| LO08 | Understands the importance of environmental and sustainability legislation in tourism. |
| LO09 | Have knowledge about crisis management, customer complaints and legal responsibilities in tourism. |
| LO10 | Develops solution suggestions for legal problems that may be encountered in the tourism sector. |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Explains the basic concepts and practices in the field of tourism and travel services. | 3 |
| PLO02 | Bilgi - Kuramsal, Olgusal | Analyzes the structure, functioning and main actors of the tourism sector. | 3 |
| PLO03 | Bilgi - Kuramsal, Olgusal | Explains basic strategies in tourism marketing, sales and customer relations. | |
| PLO04 | Beceriler - Bilişsel, Uygulamalı | Conducts operational processes related to travel agencies, tour operators and accommodation businesses. | |
| PLO05 | Beceriler - Bilişsel, Uygulamalı | Effectively uses current reservation and ticketing systems used in the industry. | |
| PLO06 | Beceriler - Bilişsel, Uygulamalı | It follows digitalization and innovative technologies in the tourism sector and integrates them into applications. | |
| PLO07 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Face to face communication, effective communication and features have gained power to persuade. | |
| PLO08 | Beceriler - Bilişsel, Uygulamalı | Uses basic computer software, information and communication technologies. | |
| PLO09 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Communicates verbally and in writing regarding the sector using foreign language knowledge. | |
| PLO10 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Ensures guest satisfaction using customer relationship management principles. | |
| PLO11 | Yetkinlikler - Alana Özgü Yetkinlik | Be sensitive to differences between people and cultures, show tolerance and respect. | |
| PLO12 | Yetkinlikler - Öğrenme Yetkinliği | It measures the impact of the tourism sector on the country's economy and transportation services. | |
| PLO13 | Yetkinlikler - Öğrenme Yetkinliği | Acts within the framework of tourism law, consumer rights and professional ethical rules. | 5 |
| PLO14 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Acts in accordance with the environmentally sensitive and sustainable tourism approach. | |
| PLO15 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Uses teamwork, leadership and problem-solving skills effectively. | |
| PLO16 | Yetkinlikler - Öğrenme Yetkinliği | He/she is aware of entrepreneurship, professional development and career management and constantly improves himself/herself in this direction. | 3 |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | BASIC CONCEPTS OF LAW AND TOURISM | readings about related topic | |
| 2 | LEGAL REGULATIONS FOR TOURISM ORGANIZATION | readings about related topic | |
| 3 | LEGAL REGULATIONS FOR TOURISM ORGANIZATION | readings about related topic | |
| 4 | TOURISM LAW BY TYPES | readings about related topic | |
| 5 | TOURISM LAW BY TYPES | readings about related topic | |
| 6 | LEGAL REGULATIONS FOR THE ORIENTATION OF TOURISM INVESTMENT | readings about related topic | |
| 7 | LEGAL REGULATIONS FOR THE ORIENTATION OF TOURISM INVESTMENT | readings about related topic | |
| 8 | Mid-Term Exam | readings about related topic | |
| 9 | ENVIRONMENT AND TOURISM | readings about related topic | |
| 10 | TOURISM LEGISLATION RELATED WITH TOURISM ADMINISTRATION | readings about related topic | |
| 11 | TOURISM LEGISLATION RELATED WITH TOURISM ADMINISTRATION | readings about related topic | |
| 12 | TOURISM LEGISLATION RELATED WITH TOURISM ADMINISTRATION | readings about related topic | |
| 13 | CONTRACTS UNDER LAW OF TOURISM | readings about related topic | |
| 14 | CONSUMER RIGHTS IN TOURISM | readings about related topic | |
| 15 | TOURISM-RELATED LEGISLATION | readings about related topic | |
| 16 | Term Exams | readings about related topic | |
| 17 | Term Exams | readings about related topic |
Assessment (Exam) Methods and Criteria
| Assessment Type | Midterm / Year Impact | End of Term / End of Year Impact |
|---|---|---|
| 1. Midterm Exam | 100 | 40 |
| General Assessment | ||
| Midterm / Year Total | 100 | 40 |
| 1. Final Exam | - | 60 |
| Grand Total | - | 100 |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 1 | 14 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 0 | 0 | 0 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 3 | 3 |
| Final Exam | 1 | 5 | 5 |
| Total Workload (Hour) | 50 | ||
| Total Workload / 25 (h) | 2,00 | ||
| ECTS | 2 ECTS | ||