RTV110 Basic Communication

2 ECTS - 2-0 Duration (T+A)- 2. Semester- 2 National Credit

Information

Unit ADANA VOCATIONAL SCHOOL
Code RTV110
Name Basic Communication
Term 2017-2018 Academic Year
Semester 2. Semester
Duration (T+A) 2-0 (T-A) (17 Week)
ECTS 2 ECTS
National Credit 2 National Credit
Teaching Language Türkçe
Level Üniversite Dersi
Type Normal
Label C Compulsory
Mode of study Yüz Yüze Öğretim
Catalog Information Coordinator Öğr. Gör. Dr. VİLDA YARDIM TEKKOLLU
Course Instructor Öğr. Gör. Dr. VİLDA YARDIM TEKKOLLU (Bahar) (A Group) (Ins. in Charge)


Course Goal / Objective

With this course to the student, verbal, non-verbal, written, formal, non-formal and the organization between the inside and the outside communication will be gain competencies.

Course Content

Non-verbal communication to communicate verbally written communication to establish Formal (Formal) to communicate Formal (informal) to communicate. Overcoming Communication Barriers. Non-governmental organizations to establish communication.

Course Precondition

Resources

Notes



Course Learning Outcomes

Order Course Learning Outcomes


Relation with Program Learning Outcome

Order Type Program Learning Outcomes Level


Week Plan

Week Topic Preparation Methods
1 Communication, concept of communication, definition, process and types of communication, communication items and features Communication barriers RESEARCH
2 Oral communication techniques, Oral communication rules, Oral communication tools * Circular communication * Telephone communication * Video and voice communication, Effective speaking, toning, Highlighting, Proper use of language RESEARCH
3 Definition of written communication, Written communication techniques, Written communication rules. RESEARCH
4 Tools used in written communication, Report, report preparation techniques, Communication with intra-organizational network RESEARCH
5 Nonverbal communication, Body language and its effects, Meanings of head movements, Eye contact and precaution, Gestures and mimics, Posture. RESEARCH
6 Use of distance, Sitting, Hands and feet posture, Clothes emblem (symbolic communication), Personal image. RESEARCH
7 Barriers to Overcome Communication Barriers and Communication, Effective Communication RESEARCH
8 Mid-Term Exam RESEARCH
9 Formal Communication, Basic Concepts, Organizational Communication, Organizational Communication Hierarchy and Addresses, Establishment of Communication Infrastructure, Team Work, Factors Affecting Organizational Communication RESEARCH
10 Types of Formal Communication, Vertical - Messages From Astrology (suggestion, request, request) - Messages from superiors (order / instruction, instruction), Horizontal - Messages from units (suggestion, request, request, order, instruction), Cross communication RESEARCH
11 Formal Communication Tools (meetings, teleconference, e-mail, phone, Intranet, written reports, forms, etc.) RESEARCH
12 Non-Formal Communication-Informal Communication, Basic Concepts, Factors Affecting Non-Formal Communication: Organizational Culture and Climate - Group Behaviors, Organizational Politics, Organizational Hierarchy, Job and Task Definitions, Leadership. RESEARCH
13 Communication Methods (oral, written, nonverbal) Formal Communication Types and Tools (vertical, horizontal, diagonal) Message Tracking RESEARCH
14 Non-Organization Communication, Basic Concepts, RESEARCH
15 Non-Organizational target group, Customers, Merchants, Traders Competitors Government Trade unions etc. Factors Affecting Organizational with non-communication target group: Organizational Culture and Climate -Group Behavior Organizational Politics, Organizational Hierarchy Job and Duty descriptions , Leadership RESEARCH
16 Term Exams
17 Term Exams


Assessment (Exam) Methods and Criteria

Assessment Type Midterm / Year Impact End of Term / End of Year Impact
1. Midterm Exam 100 40
General Assessment
Midterm / Year Total 100 40
1. Final Exam - 60
Grand Total - 100

Update Time: 09.01.2018 03:56