TÜRKÇE
ENGLISH
Information
| Unit | TOURISM AND HOTEL MANAGEMENT ACADEMY |
| ACCOMMODATION SERVICES PR. | |
| Code | KON127 |
| Name | Business Etiquette |
| Term | 2019-2020 Academic Year |
| Semester | 1. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 3 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Lisans Dersi |
| Type | Normal |
| Label | E Elective |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Prof. Dr. MEHMET CİHAN YAVUZ |
| Course Instructor |
Prof. Dr. MEHMET CİHAN YAVUZ
(Güz)
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
Teaching appropriate behaviour for formal places and situations.
Course Content
Rules and behaviours in different formal places and situations.
Course Precondition
Yok
Resources
Notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | 1-Explains public, social and private space concepts |
| LO02 | 2-Lists essential behaviours and rules in public spaces |
| LO03 | 3-Apply protocol rules for dressing adequately in official-formal place, vehicle, meeting, dinner-lunch, visiting and welcoming. |
| LO04 | 4-Explain business and ethiquettes rules to people working under his/her responsibility. |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Private, social and formal places | Reading text book. | |
| 2 | Meaning and Importance of Business Etiquette | Reading text book. | |
| 3 | Business Etiquette Issues | Reading text book. | |
| 4 | Principles of Business Etiquette | Reading text book. | |
| 5 | Presentation Right in Management | Reading text book. | |
| 6 | Precedence and Primacy | Reading text book. | |
| 7 | Meaning of Behaviours in Formal World | Reading text book. | |
| 8 | Mid-Term Exam | Prepare for Exam | |
| 9 | Business Etiquette in Office | Reading text book. | |
| 10 | Business Etiquette in Meeting | Reading text book. | |
| 11 | Business Etiquette in Automobiles | Reading text book. | |
| 12 | Business Etiquette in Formal Writing | Reading text book. | |
| 13 | Business Etiquette in Ceremonies | Reading text book. | |
| 14 | Business Etiquette in Dressing | Reading text book. | |
| 15 | Business Etiquette in Dinner and Coktails | Reading text book. | |
| 16 | Term Exams | Prepare for Exam | |
| 17 | Term Exams | Prepare for Exam |
Assessment (Exam) Methods and Criteria
| Assessment Type | Midterm / Year Impact | End of Term / End of Year Impact |
|---|---|---|
| 1. Midterm Exam | 100 | 40 |
| General Assessment | ||
| Midterm / Year Total | 100 | 40 |
| 1. Final Exam | - | 60 |
| Grand Total | - | 100 |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 2 | 28 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 0 | 0 | 0 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 10 | 10 |
| Final Exam | 1 | 10 | 10 |
| Total Workload (Hour) | 76 | ||
| Total Workload / 25 (h) | 3,04 | ||
| ECTS | 3 ECTS | ||