TÜRKÇE
ENGLISH
Information
| Unit | TOURISM AND HOTEL MANAGEMENT ACADEMY |
| ACCOMMODATION SERVICES PR. | |
| Code | KON227 |
| Name | Management Of Accodamation Services |
| Term | 2020-2021 Academic Year |
| Semester | 3. Semester |
| Duration (T+A) | 3-0 (T-A) (17 Week) |
| ECTS | 5 ECTS |
| National Credit | 3 National Credit |
| Teaching Language | Türkçe |
| Level | Lisans Dersi |
| Type | Normal |
| Label | C Compulsory |
| Mode of study | Uzaktan Öğretim |
| Catalog Information Coordinator | Dr. Öğr. Üyesi DİĞDEM ESKİYÖRÜK |
| Course Instructor |
Dr. Öğr. Üyesi DİĞDEM ESKİYÖRÜK
(Güz)
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
To provide students with a deeper understanding of the management and functioning of accommodation enterprises. Students gain management skills in business life
Course Content
Hospitality industry, features of the hotel enterprises, hotel management, human resources management, hotel management marketing, guest relations, public relations, hotel management accounting, financial management, front office, reservation, housekeeping, food and beverage management
Course Precondition
Yok
Resources
Notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Reviews the concepts of management and leadership Explains and reviews management theories |
| LO02 | Recognizes the key issues in the field of hospitality and makes suggestions for solutions to these problems |
| LO03 | Evaluates the administrator must have administrative capabilities |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | The development of the hospitality industry, hotel management definition and classification | Learn about the related topic | |
| 2 | Hotel management features, hospitality industry in Turkey | Learn about the related topic | |
| 3 | The classification of hotels in Turkey, to determine the place of establishment, the opening of hotel management operations | Learn about the related topic | |
| 4 | Hotel management | Learn about the related topic | |
| 5 | Human resources management at a Hotel establishment. | Learn about the related topic | |
| 6 | Hotel management marketing | Learn about the related topic | |
| 7 | Guest relations management in a Hotel establishment. | Learn about the related topic | |
| 8 | Mid-Term Exam | Learn about the related topic | |
| 9 | Public relations in a hotel establishment | Learn about the related topic | |
| 10 | Accounting in a hotel establishment | Learn about the related topic | |
| 11 | Finacial management in a hotel establishment | Learn about the related topic | |
| 12 | Room Division Management | Learn about the related topic | |
| 13 | Housekeeping in a hotel establishment | Learn about the related topic | |
| 14 | Food and beverage management | Learn about the related topic | |
| 15 | Final Exam | Learn about the related topic | |
| 16 | Term Exams | Evaluation | |
| 17 | Term Exams | Evaluation |
Assessment (Exam) Methods and Criteria
| Assessment Type | Midterm / Year Impact | End of Term / End of Year Impact |
|---|---|---|
| 1. Midterm Exam | 100 | 40 |
| General Assessment | ||
| Midterm / Year Total | 100 | 40 |
| 1. Final Exam | - | 60 |
| Grand Total | - | 100 |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 3 | 42 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 3 | 42 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 1 | 3 | 3 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 8 | 8 |
| Final Exam | 1 | 18 | 18 |
| Total Workload (Hour) | 113 | ||
| Total Workload / 25 (h) | 4,52 | ||
| ECTS | 5 ECTS | ||