TÜRKÇE
ENGLISH
Information
| Unit | TOURISM AND HOTEL MANAGEMENT ACADEMY |
| ACCOMMODATION SERVICES PR. | |
| Code | KOS322 |
| Name | Crisis management in tourism |
| Term | 2020-2021 Academic Year |
| Semester | 6. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 3 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Lisans Dersi |
| Type | Normal |
| Label | E Elective |
| Mode of study | Uzaktan Öğretim |
| Catalog Information Coordinator | Dr. Öğr. Üyesi DİĞDEM ESKİYÖRÜK |
| Course Instructor |
Dr. Öğr. Üyesi DİĞDEM ESKİYÖRÜK
(Bahar)
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
To enable students to understand crisis management and operation in accommodation establishments
Course Content
Crisis concept, scope, types, crisis management in the hotel business, the hotel is of major crises in the world and in Turkey, examples of the impact on businesses
Course Precondition
Resources
Notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Explain the concept and scope of crisis |
| LO02 | Recognize the phases of the crisis |
| LO03 | Explain the main types of crisis |
| LO04 | Evaluates crisis management in hotel management |
| LO05 | Evaluate the major crisis that takes place in the world and Turkey |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | The concept and scope of crisis | Textbook and lecture notes | |
| 2 | Stages of crisis | Textbook and lecture notes | |
| 3 | Crises based on economic, political and natural disasters | Textbook and lecture notes | |
| 4 | Crises based on ecological, biological, social and political violence | Textbook and lecture notes | |
| 5 | Crisis management in hotel management | Textbook and lecture notes | |
| 6 | Crisis management period | Textbook and lecture notes | |
| 7 | Crisis management and strategies | Textbook and lecture notes | |
| 8 | Mid-Term Exam | Textbook and lecture notes | |
| 9 | Post-crisis management | Textbook and lecture notes | |
| 10 | The effects of major crises in the world | Textbook and lecture notes | |
| 11 | The effects of major crises in the world | Textbook and lecture notes | |
| 12 | The effects of major crises in the world | Textbook and lecture notes | |
| 13 | The main effects of the crisis in Turkey | Textbook and lecture notes | |
| 14 | The main effects of the crisis in Turkey | Textbook and lecture notes | |
| 15 | The main effects of the crisis in Turkey | Textbook and lecture notes | |
| 16 | Term Exams | Textbook and lecture notes | |
| 17 | Term Exams | Textbook and lecture notes |
Assessment (Exam) Methods and Criteria
| Assessment Type | Midterm / Year Impact | End of Term / End of Year Impact |
|---|---|---|
| 1. Midterm Exam | 100 | 40 |
| General Assessment | ||
| Midterm / Year Total | 100 | 40 |
| 1. Final Exam | - | 60 |
| Grand Total | - | 100 |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 2 | 28 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 1 | 2 | 2 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 7 | 7 |
| Final Exam | 1 | 18 | 18 |
| Total Workload (Hour) | 83 | ||
| Total Workload / 25 (h) | 3,32 | ||
| ECTS | 3 ECTS | ||