TÜRKÇE
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Information
| Code | BY111 |
| Name | Protocol and Social Behavior Rules |
| Semester | 1. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 3 ECTS |
| National Credit | 3 National Credit |
| Teaching Language | Türkçe |
| Level | Ön Lisans Dersi |
| Type | Normal |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör. GÜNSELİ YELDA GÜNDÜZALP İLBEYLİ |
Course Goal
To teach students the importance of social life and business environment protocol, protocol information to use to gain business and social life, in contact with that information to the appropriate place and time as the display and behavior of people and institutions working to develop the ability to apply these rules to represent the institution that implements the work of a secretary and gain the ability to be an example to other employees.
Course Content
This course; Includes teaching and application of protocol and code of conduct
Course Precondition
none
Resources
Protocol and Social Code of Conduct Nihat Aytürk NOBEL ACADEMIC PUBLISHING
Notes
Ministry of National Education (2011). Protocol and Etiquette.
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Analyzes the issues he / she has in his field develops solution proposals. |
| LO02 | Office Manager and Executive Assistant. |
| LO03 | It can effectively transfer basic knowledge and skills related to the field through written and oral communication. |
| LO04 | Applies Protocol Rules in Public Life. |
| LO05 | Understands what will be done in Official Correspondence, Turnover-Delivery Ceremonies. |
| LO06 | Will be able to explain the social behavior rules that are adopted and expected to be applied. |
| LO07 | Lists the areas and subjects of the protocol and can explain the basic principles and principles in the protocol. |
| LO08 | List the private, social and official visits to be made in social life and explain the basic principles and rules to be followed. |
| LO09 | Knows the protocol rules to be followed in national, official and local ceremonies and institutional ceremonies. |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Office Administration and Executive Assistantship explains the basic knowledge and concepts related to and the Secretariat, and will have this information. | |
| PLO02 | Bilgi - Kuramsal, Olgusal | Office Administration and explains related to knows problem solving methods and techniques | |
| PLO03 | Beceriler - Bilişsel, Uygulamalı | Office Administration and Executive Assistantship makes the application together with the basic knowledge and concepts in the field . | |
| PLO04 | Beceriler - Bilişsel, Uygulamalı | Office Administration and Executive Assistantship to the theoretical and practical knowledge gained in the field has the ability to use. | |
| PLO05 | Beceriler - Bilişsel, Uygulamalı | Explain and evaluate the basic knowledge and concepts about Office Management and Executive Assistantship. | |
| PLO06 | Yetkinlikler - Öğrenme Yetkinliği | Identifies problems by using basic knowledge and skills in their field. | |
| PLO07 | Yetkinlikler - Alana Özgü Yetkinlik | Analyze problems and develop solutions in the area. | |
| PLO08 | Bilgi - Kuramsal, Olgusal | Office Administration and Executive Assistantship of the designs and applications of AST, explain them as necessary. | 5 |
| PLO09 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | In the framework given at the basic level, you can function and take responsibility independently of the issues related to the field given to you. | |
| PLO10 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Basic skills and knowledge of the area should be able to transfer effectively through written and oral communication. | 5 |
| PLO11 | Yetkinlikler - Öğrenme Yetkinliği | Knowledge and skills to critically evaluate own learning and identify needs. | |
| PLO12 | Yetkinlikler - Alana Özgü Yetkinlik | By following the developments on the field of the profession,may point to a more advanced level. | 5 |
| PLO13 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | A1-A2-level Foreign Language(English) knows,can communicate in the foreign language relevant to the profession | |
| PLO14 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Basic computer operating systems,Office applications, and knows how to use the keyboard. | |
| PLO15 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | In accordance with the rules of Turkish language,written and oral communication effectively may establish. | |
| PLO16 | Bilgi - Kuramsal, Olgusal | Have sufficient awareness about Ataturk´s principles and revolutions. | |
| PLO17 | Beceriler - Bilişsel, Uygulamalı | Professional, ethical, scientific and social values | 5 |
| PLO18 | Yetkinlikler - Alana Özgü Yetkinlik | Global and social values within the framework of occupational health,safety and environmental is aware of the value. |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Description Protocol History | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım |
| 2 | Management and Protocol Management Concepts | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım |
| 3 | Manners and Courtesy Rules | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım |
| 4 | Protocol Rules in Public Life | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 5 | Priority Queue-Decrement Schemes | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 6 | Seating Plans, Official Ceremonies | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 7 | Official Correspondence Task handover ceremonies | Preparing for the lesson from the lesson material | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 8 | Mid-Term Exam | study from the textbook | Ölçme Yöntemleri: Yazılı Sınav |
| 9 | Flag Ceremony | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım |
| 10 | Business Meetings and Interviews | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım |
| 11 | Transport Protocol-Protocol and Banquet Dishes | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım |
| 12 | Service Rules and Guest Hospitality | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım |
| 13 | Service and Etiquette Food and Drink, Table Seating Rules | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım |
| 14 | Revision and Implementation | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 15 | Protocol Rules to be Followed on the Phone | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım |
| 16 | Term Exams | study from the textbook | Ölçme Yöntemleri: Yazılı Sınav |
| 17 | Term Exams | study from the textbook | Ölçme Yöntemleri: Yazılı Sınav |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 2 | 28 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 0 | 0 | 0 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 6 | 6 |
| Final Exam | 1 | 16 | 16 |
| Total Workload (Hour) | 78 | ||
| Total Workload / 25 (h) | 3,12 | ||
| ECTS | 3 ECTS | ||