TÜRKÇE
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Information
| Code | BYA253 |
| Name | Office Management |
| Semester | 3. Semester |
| Duration (T+A) | 3-0 (T-A) (17 Week) |
| ECTS | 4 ECTS |
| National Credit | 3 National Credit |
| Teaching Language | Türkçe |
| Level | Ön Lisans Dersi |
| Type | Normal |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör.Dr. ÜNAL BALCI |
Course Goal
This course aims to gain proficiency making works of office management.
Course Content
This course includes following subjects. The concept of office, office types, office staff, office managers and their properties, planning, organizing, directing, coordinating and control in Offices
Course Precondition
There are no prerequisites.
Resources
1. M. TOPALOĞLU, H. KOÇ, Office Management Concepts and Principles, Seçkin Publishing, 2002. 2. A. Fikret AR, Office Management Techniques, 1996. 3. M. TUNA, A. AKBAŞ TUNA, Office Management and Communication Techniques, Detay Publishing, 2006.
Notes
Lecturer presentation and lecture notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | To define the basic concepts and methods related to office management |
| LO02 | To be able to have the necessary knowledge about office management and the functioning of offices. |
| LO03 | Explaining the functions related to Planning , organizing, directing, coordination and control of work in the office |
| LO04 | Know the concepts and methods in business management in Office |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Defines the basic concepts and principles of Office Management and Executive Assistantship. | 5 |
| PLO02 | Bilgi - Kuramsal, Olgusal | Collects, analyzes and evaluates the data necessary for the solution of the problems encountered in the Office Management and Executive Assistant profession. | |
| PLO03 | Bilgi - Kuramsal, Olgusal | Follows and evaluates the developments in the field of Office Management and Executive Assistant by using scientific methods and techniques. | 5 |
| PLO04 | Bilgi - Kuramsal, Olgusal | Have basic knowledge of social, economic, cultural and legal issues. | |
| PLO05 | Bilgi - Kuramsal, Olgusal | Gains information about the supervision and evaluation of the employees working under her in the offices. | |
| PLO06 | Bilgi - Kuramsal, Olgusal | Explains the information about the use of technology in offices. | |
| PLO07 | Bilgi - Kuramsal, Olgusal | Explains the services that can be carried out in the offices related to the field of Office Management and Executive Assistant and the related procedures. | 5 |
| PLO08 | Bilgi - Kuramsal, Olgusal | Develops solution suggestions by using theoretical knowledge and skills, and general problems encountered in the field of Office Management and Executive Assistantship. | |
| PLO09 | Bilgi - Kuramsal, Olgusal | It can collect the necessary information with the organization foreseen by the manager and present it in the form of a report. | |
| PLO10 | Bilgi - Kuramsal, Olgusal | He/She can use office technologies effectively. | |
| PLO11 | Bilgi - Kuramsal, Olgusal | He/She can make time and protocol arrangements for the organizations stipulated by the manager. | |
| PLO12 | Bilgi - Kuramsal, Olgusal | He/She can create appropriate environments by taking into account the social and cultural differences of individuals and their special needs related to their fields. | |
| PLO13 | Bilgi - Kuramsal, Olgusal | He/She can apply methods and techniques that can keep the documents and recording processes under control for the manager. | 5 |
| PLO14 | Bilgi - Kuramsal, Olgusal | He/She can take responsibility individually and as a group in solving the problems encountered. | |
| PLO15 | Beceriler - Bilişsel, Uygulamalı | By gaining self-learning ability, he/she can evaluate the information he/she has learned with a critical approach. | |
| PLO16 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | He/She can communicate effectively and healthily with the manager and the internal and external environment of the organization. | |
| PLO17 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | He/She can use the software and hardware required by his/her profession together with basic computer usage knowledge. | |
| PLO18 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Have sufficient foreign language knowledge in the field of Office Management and Executive Assistant. | |
| PLO19 | Yetkinlikler - Öğrenme Yetkinliği | Have the necessary knowledge and awareness of social responsibility, ethical values, social security rights, occupational safety, worker health and environmental protection related to the field. |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Office concept, the definition of office and functions of office | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 2 | Office types | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 3 | The concept of office workers, the general characteristics of office workers | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 4 | Duties and responsibilities and features of Office manager ; Office management and features | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 5 | Planning in offices: the office established, planning of jobs in the office and planning of office staff I | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 6 | Planning in offices: the office established, planning of jobs in the office and planning of office staff II | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 7 | Organization of Offices: Segmentation, Organization Charts, Organization processes I | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 8 | Mid-Term Exam | Ölçme Yöntemleri: Yazılı Sınav |
|
| 9 | Organization of Offices: Segmentation, Organization Charts, Organization processes II | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 10 | Coordination in offices: Coordination Principles, Techniques and Benefits | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 11 | Directing in offices: Protection tasks , rewarding tasks and stimulating tasks of the office manager | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 12 | audit in Offices: concept of audit and stages of audit process | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 13 | Work analysis in offices | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 14 | Determination of the jobs in offices, preparation of job descriptions, identification of business need | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 15 | Orientation | Lecture notes | Öğretim Yöntemleri: Anlatım |
| 16 | Term Exams | Ölçme Yöntemleri: Yazılı Sınav |
|
| 17 | Term Exams | Ölçme Yöntemleri: Yazılı Sınav |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 3 | 42 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 3 | 42 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 0 | 0 | 0 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 7 | 7 |
| Final Exam | 1 | 18 | 18 |
| Total Workload (Hour) | 109 | ||
| Total Workload / 25 (h) | 4,36 | ||
| ECTS | 4 ECTS | ||