TÜRKÇE
ENGLISH
Information
| Code | YLY225 |
| Name | Quality Management Systems |
| Term | 2023-2024 Academic Year |
| Semester | 3. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 3 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Ön Lisans Dersi |
| Type | Normal |
| Label | E Elective |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör. Mehmet KARABULUT |
| Course Instructor |
Öğr. Gör. Mehmet KARABULUT
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
In this course it is aimed to understand the applications of quality management systems
Course Content
Quality concept, standard and standardization, quality of management and standardization, environmental standards, Quality management systems, strategic management
Course Precondition
none
Resources
Türker Baş, Quality Management System, Seçkin Publishing, 2007.
Notes
Muhsin Halis, Total Quality Management ISO 9000 Quality Management Systems, Seçkin Publishing, 2020
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Learns quality standards |
| LO02 | Learns the Quality Standard legislation |
| LO03 | Understands the tasks and objectives of Total Quality Management |
| LO04 | Learns Total Quality Management application steps |
| LO05 | Uses tools and techniques of Total Quality Management |
| LO06 | Carries out procedures related to standardization in accordance with the legislation |
| LO07 | Learns existing approaches in quality management |
| LO08 | Learns quality standards in the field of service |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Learns theoretical and applied information about local governments. | |
| PLO02 | Bilgi - Kuramsal, Olgusal | Knows problem solving methods and techniques related to the field | |
| PLO03 | Bilgi - Kuramsal, Olgusal | Board and management concepts and functions of the job, knows issues such properties | |
| PLO04 | Beceriler - Bilişsel, Uygulamalı | Evaluates the accuracy and up-to-dateness of the information related to the field. | |
| PLO05 | Beceriler - Bilişsel, Uygulamalı | Gains the ability to identify, define and solve problems related to the field | 5 |
| PLO06 | Yetkinlikler - Öğrenme Yetkinliği | Examines the events and facts related to the field with scientific methods and techniques by using the theoretical and applied knowledge gained. | 4 |
| PLO07 | Yetkinlikler - Alana Özgü Yetkinlik | Interprets the data obtained about the field. | |
| PLO08 | Yetkinlikler - Öğrenme Yetkinliği | Diagnoses the problems she encounters in her field and offers solutions. | 4 |
| PLO09 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Gains the ability to work individually and in groups related to his/her field. | |
| PLO10 | Bilgi - Kuramsal, Olgusal | Have information about Atatürk's Principles and History of Revolution. | |
| PLO11 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | inquisitive and would investigator. | |
| PLO12 | Yetkinlikler - Öğrenme Yetkinliği | Life-long learning will win | |
| PLO13 | Beceriler - Bilişsel, Uygulamalı | Have a good command of Turkish | |
| PLO14 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Expresses his/her thoughts in writing and orally in line with the basic knowledge he/she has on issues related to local governments. | |
| PLO15 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Have sufficient foreign language knowledge in the field | |
| PLO16 | Beceriler - Bilişsel, Uygulamalı | Uses the software and hardware required by the field. | |
| PLO17 | Yetkinlikler - Öğrenme Yetkinliği | Under the authority of elected political representatives, retains the overall benefit of society. | |
| PLO18 | Yetkinlikler - Öğrenme Yetkinliği | The universality of social rights, social justice, quality and environmental protection have sufficient awareness of ethical issues and cultural values. | 4 |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Quality Term Standards and Standardization | Reviewing lecture notes | |
| 2 | Aims of standardization Benefits of standardization Standard Types | Reviewing lecture notes | |
| 3 | Standardization-Efficiency National and International Standardization Organization | Reviewing lecture notes | |
| 4 | Management quality and standards Environmental standards | Reviewing lecture notes | |
| 5 | Environmental standards Models of quality management system | Reviewing lecture notes | |
| 6 | Models of quality management system Strategic management | Reviewing lecture notes | |
| 7 | The process management system Resource management system | Reviewing lecture notes | |
| 8 | Mid-Term Exam | study from lecture notes | |
| 9 | Process management system resource management system | Reviewing lecture notes | |
| 10 | Process management system resource management system | Reviewing lecture notes | |
| 11 | Resource management system The EFQM Excellence Model | Reviewing lecture notes | |
| 12 | Quality control of production Inspection and sampling | Reviewing lecture notes | |
| 13 | Quality Control Term | Reviewing lecture notes | |
| 14 | Total Quality Management | Reviewing lecture notes | |
| 15 | Quality Management models | Reviewing lecture notes | |
| 16 | Term Exams | study from lecture notes | |
| 17 | Term Exams | study from lecture notes |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 16 | 2 | 32 |
| Out of Class Study (Preliminary Work, Practice) | 16 | 2 | 32 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 0 | 0 | 0 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 5 | 5 |
| Final Exam | 1 | 5 | 5 |
| Total Workload (Hour) | 74 | ||
| Total Workload / 25 (h) | 2,96 | ||
| ECTS | 3 ECTS | ||