TÜRKÇE
ENGLISH
Information
| Unit | TOURISM AND HOTEL MANAGEMENT ACADEMY |
| ACCOMMODATION SERVICES PR. | |
| Code | KON269 |
| Name | Travel Agencies and Tour Operators |
| Term | 2023-2024 Academic Year |
| Semester | 3. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 3 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Lisans Dersi |
| Type | Normal |
| Label | E Elective |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Doç. Dr. ZAFER BUZCU |
| Course Instructor |
Doç. Dr. ZAFER BUZCU
(Güz)
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
To teach the basics of travel businesses, to provide information about travel agents and tour operators on services and products
Course Content
To provide information about travel agents, tour operators, tours
Course Precondition
None
Resources
Principles and Management of Travel Agency and Tour Operator (Author: Mahmut Demir (2017), Detay Publishing).
Notes
Travel Agency and Tour Operator (Author: Irfan Mısırlı (2014), Detay Publishing)
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Understands Travel Concepts, Learning History of Travel and Travel Agents |
| LO02 | Understands the subject of Tourism and Travel Industry. |
| LO03 | Understands the subject of Tourism and Travel Agencies in Turkey. |
| LO04 | Understands the Place of Travel Agencies in the Distribution System in Tourism. |
| LO05 | Explains the subject of Classification, Management and Organization of Travel Agencies. |
| LO06 | Understands the Activities of Travel Agencies and the Types of Tours They Organize |
| LO07 | Understands the Establishment and Organization of Travel Agencies, Legislation on Travel Agencies. |
| LO08 | Understands Package Tour Concept, History, Types and Pricing |
| LO09 | Explain the Functions of Tour Operators and classify Tour Operators. |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Explains the basic concepts of business administration and the strategic, tactical, and operational dimensions of business management. | 5 |
| PLO02 | Bilgi - Kuramsal, Olgusal | Explains the basic legal, social and moral rules and related legislation covering the business area. | 4 |
| PLO03 | Bilgi - Kuramsal, Olgusal | Comprehends the planning, organization, execution, coordination and control functions of accommodation establishments management. | |
| PLO04 | Beceriler - Bilişsel, Uygulamalı | Can use numerical and statistical information to research, think, analyze, establish cause-effect relationships, make decisions and establish strategies. | 3 |
| PLO05 | Beceriler - Bilişsel, Uygulamalı | Updates skills by following the innovations and changes in field. | 5 |
| PLO06 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Can carry out projects and works related to the field within the framework of quality processes, and develops the skills to work independently and in harmony with a team. | 3 |
| PLO07 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | In unforeseen complex situations that may be encountered in relation to hotel management, travel management and other types of touristic businesses, it takes responsibility and finds solutions by examining good examples in other countries and foreign sources. | 4 |
| PLO08 | Yetkinlikler - Öğrenme Yetkinliği | As well as being specialized in a certain field of a tourism business, it develops the skills to support other parts of the business and adapt to sudden situations. | 4 |
| PLO09 | Yetkinlikler - Öğrenme Yetkinliği | Can obtain information from sources of different characteristics and in foreign languages, and observes social, scientific and ethical values. | 3 |
| PLO10 | Yetkinlikler - Öğrenme Yetkinliği | In addition to her/his professional development, constantly improves herself/himself by identifying learning needs in scientific, social, cultural and artistic fields in line with her/his interests and abilities. | 3 |
| PLO11 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Can communicate correctly and effectively both in written and oral form in Turkish and foreign languages, and can convey information and ideas about the field in a way that others can understand. | 4 |
| PLO12 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Performs health, safety, quality and risk assessments; works by taking measures for laws, professional conditions, ethics, fundamental personal rights and freedoms, privacy of private life, social responsibility and environmental protection. | 2 |
| PLO13 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Follows national and international external environmental and sectoral conditions at a level that can cope with cyclical fluctuations due to flexible demand conditions in the field of tourism management, uses tools to analyze a tourism business with its internal and external environment, evaluates the findings and decides. | 3 |
| PLO14 | Yetkinlikler - Alana Özgü Yetkinlik | Recognizes information systems used in hotel businesses, uses basic information technologies and software related to the field. | 4 |
| PLO15 | Yetkinlikler - Alana Özgü Yetkinlik | Evaluates domestic and foreign concepts, ideas and data in the field of tourism management with scientific methods. | 2 |
| PLO16 | Yetkinlikler - Alana Özgü Yetkinlik | Understands the socio-economic structure of tourism and its importance for the country and the world within the scope of this structure, and directs the design of the investment phase of a new business to be established in other areas of the tourism and service sector. | 3 |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Travel Concept, History of Travel and Tourism Agencies | Reading text book. | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Beyin Fırtınası, Örnek Olay |
| 2 | Tourism and Travel Industry | Reading text book. | Öğretim Yöntemleri: Anlatım, Tartışma, Gösteri, Beyin Fırtınası, Örnek Olay |
| 3 | Tourism and Travel Agents in Turkey | Reading text book. | Öğretim Yöntemleri: Anlatım, Gösteri, Beyin Fırtınası, Örnek Olay |
| 4 | Distribution System and Place of Travel Agents in the Tourism Distribution System | Reading text book. | Öğretim Yöntemleri: Anlatım, Gösteri, Beyin Fırtınası |
| 5 | Classification of Travel Agencies, management and Organization | Reading text book. | Öğretim Yöntemleri: Anlatım, Gösteri, Beyin Fırtınası, Örnek Olay |
| 6 | Foundation and organization of the Travel Agencies, Legislation related to Travel Agents | Reading text book. | Öğretim Yöntemleri: Anlatım, Gösteri, Örnek Olay |
| 7 | organization of the Travel Agencies, TÜRSAB, international travel organizations | Reading text book. | Öğretim Yöntemleri: Anlatım, Gösteri, Örnek Olay |
| 8 | Mid-Term Exam | exam preparation | Ölçme Yöntemleri: Yazılı Sınav |
| 9 | Activities of travel agencies and Types of tour they organize. | Reading text book. | Öğretim Yöntemleri: Anlatım, Gösteri, Örnek Olay |
| 10 | Tour operations and examples of tours | Reading text book. | Öğretim Yöntemleri: Anlatım, Gösteri, Beyin Fırtınası, Örnek Olay |
| 11 | Tour Operators and Activities and Facilities of Tour wholesalers | Reading text book. | Öğretim Yöntemleri: Anlatım, Gösteri, Örnek Olay |
| 12 | Functions of Tour Operators and Classification of Tour Operators | Reading text book. | Öğretim Yöntemleri: Anlatım, Gösteri, Örnek Olay |
| 13 | Concept of package tour, history of package tour, types of package tour, pricing of package tour | Reading text book. | Öğretim Yöntemleri: Anlatım, Gösteri, Örnek Olay |
| 14 | airline ticketing | Reading text book. | Öğretim Yöntemleri: Anlatım, Gösteri |
| 15 | Homework and travel agency technical trip | Reading text book. | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma, Gösterip Yaptırma |
| 16 | Technical trip | Preliminary preparation for the area to be visited. | Öğretim Yöntemleri: Alıştırma ve Uygulama, Gösteri, Örnek Olay |
| 17 | Term Exams | exam preparation | Ölçme Yöntemleri: Ödev, Yazılı Sınav |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 2 | 28 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 1 | 8 | 8 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 6 | 6 |
| Final Exam | 1 | 6 | 6 |
| Total Workload (Hour) | 76 | ||
| Total Workload / 25 (h) | 3,04 | ||
| ECTS | 3 ECTS | ||