TÜRKÇE
ENGLISH
Information
| Code | HEM516 |
| Name | Communication in Health Care Systems |
| Term | 2024-2025 Academic Year |
| Semester | . Semester |
| Duration (T+A) | 3-0 (T-A) (17 Week) |
| ECTS | 5 ECTS |
| National Credit | 3 National Credit |
| Teaching Language | Türkçe |
| Level | Yüksek Lisans Dersi |
| Type | Normal |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Dr. Öğr. Üyesi ZEHRA ESKİMEZ |
Course Goal / Objective
In this course, communication methods and techniques, the identification of factors that prevent communication, the identification of conflict situations that creates, is intended to develop effective communication skills in health care.
Course Content
The concept of communication the importance of communication in human relationships and communication factors, Useful communication techniques,verbal and nonverbal communication styles, professional and social communication, Empathy, empathic communication, patient-nurse relationship ,therapeutic communication, interpersonal communication, conflict, and solution self-recognition self-recognition, self-recognition applications, Enterprise behavior, Passive behavior, Manipulative behavior, why asortif are asked to be?, The special behavior of different age periods and our relations showing the patient's behavior, the health care team within interpersonal relationships, family communication, listening comprehension, discussion approaches to preventing communication.
Course Precondition
none
Resources
"1)Dökmen, Ü. (1996). İletişim Çatışmaları ve Empati, Sistem Yayıncılık, İstanbul. 2) Öz F.(2004). Sağlık Alanında Temel Kavramlar. İmaj İç ve Dış Tic. AŞ.Ankara. 3)Özcan, A. (1996). Hemşire-Hasta İlişkisi ve İletişim, Saray Tıp Kitabevleri, İzmir. 4)Terakye, G. (1993). Hemşirelikte İletişim ve Hasta Hemşire İlişkileri, Se&Ra Matbaacılık, Ankara. 5)Cüceloğlu,D. (2007).Yeniden İnsan İnsana, Remzi Kitapevi. 6)Dökmen, Ü. (2010).İletişim Çatışmaları ve Empati,Remzi Kitapevi. "
Notes
lecture notes and presentations
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | 1 - Understanding the basic concepts of communication and the importance of human relationships. |
| LO02 | 2-Be able to say the factors that influence their expression with communication. |
| LO03 | 3-Using communication skills in social and professional life. |
| LO04 | 4- Understanding the basic behaviour of interpersonal relationships. |
| LO05 | 5- Adapting the persuasive communication skills to interpersonal and patient -medical staff relations. |
| LO06 | 6 - Describing the basic principles of the characteristics of the relationship between the patient - medical staff |
| LO07 | 7- Adapting the helping persuasive interpersonal communication skills to patient-nurse relations. |
| LO08 | 8- Applying the interpersonal communication skills in daily life, interpersonal and patient - nurse relationship. |
| LO09 | 9-Be able to say the importance of interpersonal communication for the self recognition with her own words. |
| LO10 | 10- Be able to use appropriate communication skills at special cases (depression, mourning, etc.) |
| LO11 | 11- Be able to list the characteristics of passive, aggressive, manipulative and enterprise behavior. |
| LO12 | 12. Be able to aware of the causes that affect responses to conflict. |
| LO13 | 13. Be able to list types of listening |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Benefit from evidence-based nursing in nursing practice | 2 |
| PLO02 | Bilgi - Kuramsal, Olgusal | Uses new approaches in nursing to analyze the problems of healthy and sick individuals | 3 |
| PLO03 | Bilgi - Kuramsal, Olgusal | Uses the basic information obtained from different disciplines and their fields in their fields of application and evaluates the service they provide | 1 |
| PLO04 | Bilgi - Kuramsal, Olgusal | Reflects the results obtained from the research in nursing practice | |
| PLO05 | Bilgi - Kuramsal, Olgusal | They can provide interdisciplinary communication and cooperation | 1 |
| PLO06 | Bilgi - Kuramsal, Olgusal | They look at nursing practices critically | 2 |
| PLO07 | Bilgi - Kuramsal, Olgusal | Develop an attitude towards working in accordance with ethical principles in scientific researches and publications. |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Introduction to the course and presentation of the course | Reading resources on the topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 2 | Lesson preparation | Reading resources on the topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 3 | The concept of communication | Reading resources on the topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 4 | "The importance of communication human relationships and communication factors. " | Reading resources on the topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 5 | Useful communication techniques | Reading resources on the topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 6 | Verbal and nonverbal communication formats | Reading resources on the topic | Öğretim Yöntemleri: Soru-Cevap, Anlatım, Tartışma |
| 7 | Professional and social communication | Reading resources on the topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 8 | Mid-Term Exam | Reading resources on the topic | Ölçme Yöntemleri: Yazılı Sınav, Ödev, Performans Değerlendirmesi |
| 9 | Empathy, empathic communication | Reading resources on the topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 10 | Patient-nurse relationship | Reading resources on the topic | Öğretim Yöntemleri: Soru-Cevap, Tartışma, Anlatım |
| 11 | Interpersonal communication and conflict resolution | Reading resources on the topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 12 | Therapeutic communication | Reading resources on the topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 13 | "Self-recognition, self-recognition, self-recognition applications " | Reading resources on the topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 14 | "Enterprise behavior,Passive behavior, Manipulative behavior, why asortif are asked to be? " | Reading resources on the topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 15 | Interpersonal relationships within the health care team | Reading resources on the topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 16 | Term Exams | Reading resources on the topic | Ölçme Yöntemleri: Yazılı Sınav, Ödev, Performans Değerlendirmesi |
| 17 | Term Exams | Reading resources on the topic | Ölçme Yöntemleri: Yazılı Sınav, Ödev, Performans Değerlendirmesi |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 16 | 3 | 48 |
| Out of Class Study (Preliminary Work, Practice) | 16 | 3 | 48 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 2 | 8 | 16 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 1 | 1 |
| Final Exam | 1 | 1 | 1 |
| Total Workload (Hour) | 114 | ||
| Total Workload / 25 (h) | 4,56 | ||
| ECTS | 5 ECTS | ||