TÜRKÇE
ENGLISH
Information
| Code | YLY207 |
| Name | Office Management and Correspondence Techniques |
| Term | 2024-2025 Academic Year |
| Semester | 3. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 3 ECTS |
| National Credit | 3 National Credit |
| Teaching Language | Türkçe |
| Level | Ön Lisans Dersi |
| Type | Normal |
| Label | C Compulsory |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör. GÜNSELİ YELDA GÜNDÜZALP İLBEYLİ |
| Course Instructor |
Öğr. Gör. GÜNSELİ YELDA GÜNDÜZALP İLBEYLİ
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
It is aimed to teach and implement Office Management and correspondence.
Course Content
It consists of the principles that determine the rules of Office Management and official letters, business letters, private letters and official correspondence.
Course Precondition
none
Resources
1.Altinöz, M; Parildar, C; Correspondence Techniques, Nobel Publications, Ankara, 2007. 2.Koç, H; Öztoprak, M; Correspondence Techniques, Seçkin Publishing, Ankara, 2003. 3.Topaloğlu,M;Koç,H; Office Management, Seçkin Publishing, Ankara,2002. Baspinar, N., Bayramli, U. U., (2003). Office Management, Nobel Publications, Ankara 4. Office Management, Nihat Aytürk
Notes
Official Correspondence Guide Published by TR Administration Development Presidency
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Applies the elements of written communication |
| LO02 | Defines the importance of written communication in organizations. |
| LO03 | Knows the writing techniques and acquires application skills. |
| LO04 | Explains the subject of office management. |
| LO05 | Incoming outgoing documents, document types, do the registration process. |
| LO06 | Explain the types of office. |
| LO07 | For the efficiency and effectiveness of office workers in offices, it can organize the working environment by taking into account the physical, psychological and mental health of the employees. |
| LO08 | Defines the concept of ergonomics and explains the contribution of ergonomic design of offices to productivity and health. |
| LO09 | Gains the ability to organize office management functions. |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Defines theoretical and applied information about local governments. | |
| PLO02 | Bilgi - Kuramsal, Olgusal | Lists problem solving methods and techniques related to the field. | |
| PLO03 | Bilgi - Kuramsal, Olgusal | Explains topics such as management concepts and functions and the manager's job and characteristics. | |
| PLO04 | Beceriler - Bilişsel, Uygulamalı | Evaluates the accuracy and up-to-dateness of the information related to the field. | |
| PLO05 | Beceriler - Bilişsel, Uygulamalı | Gains the ability to identify, define and solve problems related to the field. | |
| PLO06 | Yetkinlikler - Öğrenme Yetkinliği | Examines the events and facts related to the field with scientific methods and techniques by using the theoretical and applied knowledge gained. | |
| PLO07 | Yetkinlikler - Alana Özgü Yetkinlik | Interprets the data obtained about the field. | 3 |
| PLO08 | Yetkinlikler - Öğrenme Yetkinliği | Offers solutions to the problems encountered in the field. | |
| PLO09 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Gains the ability to work individually and in groups related to his/her field. | |
| PLO10 | Bilgi - Kuramsal, Olgusal | Explains Atatürk's Principles and History of Revolution. | |
| PLO11 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Become inquisitive and enquiring. | |
| PLO12 | Yetkinlikler - Öğrenme Yetkinliği | Gain awareness of lifelong learning. | 4 |
| PLO13 | Beceriler - Bilişsel, Uygulamalı | Have a good ability to use Turkish. | |
| PLO14 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Expresses his/her thoughts in writing and orally in line with the basic knowledge he/she has on issues related to local governments. | 5 |
| PLO15 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Have sufficient foreign language knowledge in the field. | |
| PLO16 | Beceriler - Bilişsel, Uygulamalı | Uses the software and hardware required by the field. | |
| PLO17 | Yetkinlikler - Öğrenme Yetkinliği | Retains the overall benefit of society under the authority of elected political representatives. | |
| PLO18 | Yetkinlikler - Öğrenme Yetkinliği | Will have sufficient awareness of the universality of social rights, social justice, quality and cultural values, environmental protection and ethics. |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | To examine oral and written communication | Read the course material to be processed. | Öğretim Yöntemleri: Anlatım |
| 2 | Definition of organizational communication. Types of documents, registration operations | Read the course material to be processed. | Öğretim Yöntemleri: Anlatım |
| 3 | Spelling rules. Types of correspondence. Formal correspondence | Read the course material to be processed. | Öğretim Yöntemleri: Anlatım |
| 4 | Types of correspondence and related examples. List of authorized signatures, advertisement, promotion and letter of advertisement | Read the course material to be processed. | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 5 | Letter of retail, order and related examples | Read the course material to be processed. | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 6 | Letter of retail, order and related examples | Read the course material to be processed. | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 7 | Letter of reiteration, collection and related examples | Read the course material to be processed. | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 8 | Mid-Term Exam | study from the textbook | Ölçme Yöntemleri: Yazılı Sınav |
| 9 | Correspondence standards of TSE and Prime Ministrys formal correspondence regulations | Read the course material to be processed. | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 10 | Application of correspond standards. Letter of confirmation | Read the course material to be processed. | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 11 | Examination of the rules of writing a petition, report, and sample writing | Read the course material to be processed. | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 12 | Management and Office management concepts | Read the course material to be processed. | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 13 | Selection of Staff in Offices Organisation, Physical Environment of Offices | Read the course material to be processed. | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 14 | Office Manager, Duties and Responsibilities of Office Staff | Read the course material to be processed. | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 15 | Types of Offices, Organizational Forms of Offices, Techniques to Increase Efficiency in the Office | Read the course material to be processed. | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 16 | Term Exams | study from the textbook | Ölçme Yöntemleri: Yazılı Sınav |
| 17 | Term Exams | study from the textbook | Ölçme Yöntemleri: Yazılı Sınav |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 2 | 28 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 0 | 0 | 0 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 6 | 6 |
| Final Exam | 1 | 16 | 16 |
| Total Workload (Hour) | 78 | ||
| Total Workload / 25 (h) | 3,12 | ||
| ECTS | 3 ECTS | ||