ATO104 Housekeeping

4 ECTS - 2-1 Duration (T+A)- 2. Semester- 2 National Credit

Information

Code ATO104
Name Housekeeping
Term 2024-2025 Academic Year
Semester 2. Semester
Duration (T+A) 2-1 (T-A) (17 Week)
ECTS 4 ECTS
National Credit 2 National Credit
Teaching Language Türkçe
Level Ön Lisans Dersi
Type Normal
Mode of study Yüz Yüze Öğretim
Catalog Information Coordinator Öğr. Gör. CANANİ YALÇİN
Course Instructor
1 2
Öğr. Gör. CANANİ YALÇİN (A Group) (Ins. in Charge)


Course Goal / Objective

The purpose of the course is to make the students gain the proficiency in doing the preparations in housekeeping.

Course Content

Organization of Tasks, housekeeping departments, body care, work schedule are explained. In the second module Shift Cycles in Housekeeping Department, room status report, undone tasks, pass keys and forgotten goods are explained. In the third module Human Resources Management in Housekeeping, orientation, motivation and training topics are explained.

Course Precondition

None

Resources

1-M.A.Kozak, Kat Hizmetleri,... 2- MEGEP Kat Hizmetleri

Notes

Digital resources, Lecture notes


Course Learning Outcomes

Order Course Learning Outcomes
LO01 Makes a working organization.
LO02 Performs shift transfer operations in housekeeping services.
LO03 Manages the human resources in housekeeping processes.
LO04 Applies cleaning procedures and procedures in housekeeping management.
LO05 Learns loundry service and loundry management in housekeeping processes.
LO06 Manages inspection operations in housekeeping management.
LO07 Manages decoration operations in housekeeping management.
LO08 Explains the importance of occupational health and safety in housekeeping management.


Relation with Program Learning Outcome

Order Type Program Learning Outcomes Level
PLO01 Bilgi - Kuramsal, Olgusal Students explain basic information about the legal regulations, professional standards and practices, internal and external environmental factors and service processes related to Tourism and Hotel Management. 4
PLO02 Bilgi - Kuramsal, Olgusal Students apply the basic knowledge about the tourism and hotel management, which related to legislation, professional standards and applications, internal and external environmental factors, servicing processes 2
PLO03 Bilgi - Kuramsal, Olgusal Students perform their responsibilities in the field of Tourism and Hotel Management on the basis of customer satisfaction. 2
PLO04 Bilgi - Kuramsal, Olgusal Students use the physical environment, equipment and technologies in the service process in the field of Tourism and Hotel Management. 4
PLO05 Bilgi - Kuramsal, Olgusal Students perform their duties and responsibilities in the field of Tourism and Hotel Management, both individually and as a team member, according to the dynamics required by the working environment. 4
PLO06 Bilgi - Kuramsal, Olgusal Students use technical and professional innovations related to Tourism and Hotel Management in solving ordinary and extraordinary problems. 3
PLO07 Bilgi - Kuramsal, Olgusal Uses the knowledge and skills related to Tourism and Hotel Students use their knowledge and skills related to Tourism and Hotel Management in the development of professional knowledge and skills of the members of the organization and in objective performance evaluation. 4
PLO08 Beceriler - Bilişsel, Uygulamalı Students develop their knowledge and skills by following the innovations related to their profession with the awareness of lifelong learning and analyzing the situation. 3
PLO09 Beceriler - Bilişsel, Uygulamalı Students manage the resources they have with their professional self-confidence, knowledge and skills. 2
PLO10 Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği Students convey their thoughts and suggestions at the level of knowledge and skills they have acquired about the field of tourism to the relevant people in writing and orally. 4
PLO11 Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği Students use information and communication technologies together with computer software at the minimum European Computer Use License Basic Level required by their field. 1
PLO12 Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği Students know a foreign language at the A2 General Level of the European Language Portfolio (at least enough to follow the information in the field and communicate with their colleagues).
PLO13 Yetkinlikler - Öğrenme Yetkinliği Students perform their profession according to the rules related to legal legislation (law, regulation, circular, etc.), basic ethical values, occupational safety, worker health, social security rights, quality control and management and protection of the natural environment. 2
PLO14 Yetkinlikler - Öğrenme Yetkinliği Students know the socio-cultural and economic characteristics of the country and the immediate environment, and the interests, wishes and needs of the society, with the awareness of cultural and ethical values, social justice and responsibility. 4
PLO15 Yetkinlikler - Öğrenme Yetkinliği Students have the personal qualities and dynamism required by the service production process, which is the main activity of Tourism and Hotel Management. 3


Week Plan

Week Topic Preparation Methods
1 Housekeeping Department Lecture, questions and answers, discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap
2 Organization scheme Lecture, questions and answers, discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap
3 House-keeping staff Lecture, questions and answers, discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap
4 House-keeping tasks Lecture, questions and answers, discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
5 Work schedule Lecture, questions and answers, discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap
6 Working with other departments Lecture, questions and answers, discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
7 Room status report Lecture, questions and answers, discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Gösterip Yaptırma
8 Mid-Term Exam Ölçme Yöntemleri:
Yazılı Sınav
9 Visiting a hotel housekeeping department Lecture, questions and answers, discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Gösterip Yaptırma
10 Missing work, forgotten items and rust keys in housekeeping Scanning digital resources and obtaining preliminary information about the subject in course materials. Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
11 Occupational health and safety in housekeeping Scanning digital resources and obtaining preliminary information about the subject in course materials. Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
12 Quality management in housekeeping Scanning digital resources and obtaining preliminary information about the subject in course materials. Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
13 Staff orientation and motivation in housekeeping Scanning digital resources and obtaining preliminary information about the subject in course materials. Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
14 Training topics Lecture, questions and answers, discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap
15 Designing the required training Lecture, questions and answers, discussion Öğretim Yöntemleri:
Anlatım, Soru-Cevap
16 Term Exams Ölçme Yöntemleri:
Yazılı Sınav
17 Term Exams Ölçme Yöntemleri:
Yazılı Sınav


Student Workload - ECTS

Works Number Time (Hour) Workload (Hour)
Course Related Works
Class Time (Exam weeks are excluded) 14 3 42
Out of Class Study (Preliminary Work, Practice) 14 3 42
Assesment Related Works
Homeworks, Projects, Others 1 2 2
Mid-term Exams (Written, Oral, etc.) 1 7 7
Final Exam 1 18 18
Total Workload (Hour) 111
Total Workload / 25 (h) 4,44
ECTS 4 ECTS

Update Time: 16.05.2024 02:46