TÜRKÇE
ENGLISH
Information
| Unit | KOZAN VOCATIONAL SCHOOL |
| OFFICE TECHNOLOGIES AND DATA MANAGEMENT PR. | |
| Code | OVS117 |
| Name | Quality Management Systems |
| Term | 2025-2026 Academic Year |
| Semester | 1. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 4 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Belirsiz |
| Type | Normal |
| Label | E Elective |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör. BİRSEN DAĞLI |
| Course Instructor |
The current term course schedule has not been prepared yet.
|
Course Goal / Objective
In this course it is aimed to understand the applications of quality management systems
Course Content
Quality concept, standard and standardization, quality of management and standardization, environmental standards, Quality management systems, strategic management
Course Precondition
none
Resources
Türker Baş, Quality Management System, Seçkin Publishing, 2007.
Notes
Muhsin Halis, Total Quality Management ISO 9000 Quality Management Systems, Seçkin Publishing, 2020
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Explains quality standards. |
| LO02 | Explains the Quality Standard legislation. |
| LO03 | Defines the tasks and objectives of Total Quality Management. |
| LO04 | Defines Total Quality Management application steps |
| LO05 | Uses tools and techniques of Total Quality Management |
| LO06 | Explains the procedures related to standardization in accordance with the legislation. |
| LO07 | Defines existing approaches in quality management |
| LO08 | Explains quality standards in the field of service |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Have basic knowledge and concepts about Office Technologies and Data Management. | |
| PLO02 | Bilgi - Kuramsal, Olgusal | Knows problem solving methods and techniques related to Office Technologies and Data Management. | |
| PLO03 | Beceriler - Bilişsel, Uygulamalı | Performs applications with basic knowledge and concepts in the field of Office Technologies and Data Management. | 5 |
| PLO04 | Beceriler - Bilişsel, Uygulamalı | Has the ability to use the theoretical and practical knowledge acquired in the field of Office Technologies and Data Management. | 4 |
| PLO05 | Beceriler - Bilişsel, Uygulamalı | Explains and evaluates the basic knowledge and concepts on Office Technologies and Data Management. | |
| PLO06 | Yetkinlikler - Öğrenme Yetkinliği | Identifies problems by using basic knowledge and skills in their field. | 4 |
| PLO07 | Yetkinlikler - Alana Özgü Yetkinlik | Analyze problems and develop solutions in the area. | |
| PLO08 | Bilgi - Kuramsal, Olgusal | Explains designs and applications related to Office Technologies and Data Management to subordinates and superiors as necessary. | |
| PLO09 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | In the framework given at the basic level, you can function and take responsibility independently of the issues related to the field given to you. | |
| PLO10 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Basic skills and knowledge of the area should be able to transfer effectively through written and oral communication. | |
| PLO11 | Yetkinlikler - Öğrenme Yetkinliği | Knowledge and skills to critically evaluate own learning and identify needs. | 4 |
| PLO12 | Yetkinlikler - Alana Özgü Yetkinlik | By following the developments on the field of the profession,may point to a more advanced level. | |
| PLO13 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | A1-A2-level Foreign Language(English) knows,can communicate in the foreign language relevant to the profession | |
| PLO14 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Basic computer operating systems,Office applications, and knows how to use the keyboard. | |
| PLO15 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | In accordance with the rules of Turkish language,written and oral communication effectively may establish. | |
| PLO16 | Bilgi - Kuramsal, Olgusal | Have sufficient awareness about Ataturk´s principles and revolutions. | |
| PLO17 | Beceriler - Bilişsel, Uygulamalı | Professional, ethical, scientific and social values | |
| PLO18 | Yetkinlikler - Alana Özgü Yetkinlik | Global and social values within the framework of occupational health,safety and environmental is aware of the value. | 4 |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Quality Term Standards and Standardization | Explanation of lecture notes | Öğretim Yöntemleri: Anlatım |
| 2 | Standardizasyonun Amaçları Standardizasyonun Faydaları Standart Çeşitleri | Explanation of lecture notes | Öğretim Yöntemleri: Anlatım, Tartışma |
| 3 | Standardization-Efficiency National and International Standardization Organization | Explanation of lecture notes | Öğretim Yöntemleri: Anlatım, Tartışma |
| 4 | Management quality and standards Environmental standards | Explanation of lecture notes | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 5 | Environmental standards Models of quality | Explanation of lecture notes | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 6 | Models of quality management system Strategic management | Explanation of lecture notes | Öğretim Yöntemleri: Soru-Cevap, Anlatım, Alıştırma ve Uygulama |
| 7 | The process management system Resource management system | Explanation of lecture notes | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 8 | Mid-Term Exam | study from lecture notes | Ölçme Yöntemleri: Yazılı Sınav |
| 9 | Process management system | Explanation of lecture notes | Öğretim Yöntemleri: Anlatım |
| 10 | resource management system | Explanation of lecture notes | Öğretim Yöntemleri: Anlatım |
| 11 | Resource management system The EFQM Excellence Model | Explanation of lecture notes | Öğretim Yöntemleri: Anlatım |
| 12 | Quality control of production Inspection and sampli | Explanation of lecture notes | Öğretim Yöntemleri: Anlatım |
| 13 | Quality Control Term | Explanation of lecture notes | Öğretim Yöntemleri: Tartışma, Anlatım |
| 14 | Total Quality Management | Explanation of lecture notes | Öğretim Yöntemleri: Anlatım, Soru-Cevap |
| 15 | Quality Management models | Explanation of lecture notes | Öğretim Yöntemleri: Soru-Cevap, Anlatım |
| 16 | Term Exams | study from lecture notes | Ölçme Yöntemleri: Yazılı Sınav |
| 17 | Term Exams | study from lecture notes | Ölçme Yöntemleri: Yazılı Sınav |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 2 | 28 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 4 | 56 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 0 | 0 | 0 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 8 | 8 |
| Final Exam | 1 | 8 | 8 |
| Total Workload (Hour) | 100 | ||
| Total Workload / 25 (h) | 4,00 | ||
| ECTS | 4 ECTS | ||