TÜRKÇE
ENGLISH
Information
| Unit | KOZAN VOCATIONAL SCHOOL |
| OFFICE TECHNOLOGIES AND DATA MANAGEMENT PR. | |
| Code | OVS203 |
| Name | Executive Assistant and Protocol Information |
| Term | 2026-2027 Academic Year |
| Semester | 3. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 3 ECTS |
| National Credit | 2 National Credit |
| Teaching Language | Türkçe |
| Level | Belirsiz |
| Type | Normal |
| Label | C Compulsory |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör. GÜNSELİ YELDA GÜNDÜZALP İLBEYLİ |
| Course Instructor |
The current term course schedule has not been prepared yet.
|
Course Goal / Objective
Students should develop appropriate behavior according to protocol rules while performing their duties as executive assistants, and ensure order and respect in the workplace.
Course Content
The concept of protocol, etiquette and manners, state and institutional protocol, meeting-invitation-ceremony procedures, protocol in written and oral communication, and the manager-secretary relationship.
Course Precondition
None
Resources
Administrative Assistant, Dilaver Tengilimoğlu Protocol Knowledge, Nihat Aytürk
Notes
AÖF Resources: Textbooks in PDF/e-book format for distance education students are up-to-date and official resources.
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Analyzes the issues he / she has in his field develops solution proposals. |
| LO02 | Office Manager and Executive Assistant. |
| LO03 | Explains the basic knowledge and skills related to the field through written and verbal communication. |
| LO04 | Applies Protocol Rules in Public Life. |
| LO05 | Applies the rules in Official Correspondence and Handover Ceremonies. |
| LO06 | Will be able to explain the social behavior rules that are adopted and expected to be applied. |
| LO07 | Lists the areas and subjects of the protocol and can explain the basic principles and principles in the protocol. |
| LO08 | List the private, social and official visits to be made in social life and explain the basic principles and rules to be followed. |
| LO09 | It applies the protocol rules that must be followed in national, official, local and corporate ceremonies. |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Have basic knowledge and concepts about Office Technologies and Data Management. | |
| PLO02 | Bilgi - Kuramsal, Olgusal | Knows problem solving methods and techniques related to Office Technologies and Data Management. | |
| PLO03 | Beceriler - Bilişsel, Uygulamalı | Performs applications with basic knowledge and concepts in the field of Office Technologies and Data Management. | |
| PLO04 | Beceriler - Bilişsel, Uygulamalı | Has the ability to use the theoretical and practical knowledge acquired in the field of Office Technologies and Data Management. | |
| PLO05 | Beceriler - Bilişsel, Uygulamalı | Explains and evaluates the basic knowledge and concepts on Office Technologies and Data Management. | |
| PLO06 | Yetkinlikler - Öğrenme Yetkinliği | Identifies problems by using basic knowledge and skills in their field. | |
| PLO07 | Yetkinlikler - Alana Özgü Yetkinlik | Analyze problems and develop solutions in the area. | |
| PLO08 | Bilgi - Kuramsal, Olgusal | Explains designs and applications related to Office Technologies and Data Management to subordinates and superiors as necessary. | 5 |
| PLO09 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | In the framework given at the basic level, you can function and take responsibility independently of the issues related to the field given to you. | |
| PLO10 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Basic skills and knowledge of the area should be able to transfer effectively through written and oral communication. | 5 |
| PLO11 | Yetkinlikler - Öğrenme Yetkinliği | Knowledge and skills to critically evaluate own learning and identify needs. | |
| PLO12 | Yetkinlikler - Alana Özgü Yetkinlik | By following the developments on the field of the profession,may point to a more advanced level. | 5 |
| PLO13 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | A1-A2-level Foreign Language(English) knows,can communicate in the foreign language relevant to the profession | |
| PLO14 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Basic computer operating systems,Office applications, and knows how to use the keyboard. | |
| PLO15 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | In accordance with the rules of Turkish language,written and oral communication effectively may establish. | |
| PLO16 | Bilgi - Kuramsal, Olgusal | Have sufficient awareness about Ataturk´s principles and revolutions. | |
| PLO17 | Beceriler - Bilişsel, Uygulamalı | Professional, ethical, scientific and social values | 5 |
| PLO18 | Yetkinlikler - Alana Özgü Yetkinlik | Global and social values within the framework of occupational health,safety and environmental is aware of the value. |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Description Protocol History | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım |
| 2 | Management and Protocol Management Concepts | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım |
| 3 | Manners and Courtesy Rules | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım |
| 4 | Protocol Rules in Public Life | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım |
| 5 | Priority Queue-Decrement Schemes | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 6 | Seating Plans, Official Ceremonies | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 7 | Official Correspondence Task handover ceremonies | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 8 | Mid-Term Exam | study from the textbook | Ölçme Yöntemleri: Yazılı Sınav |
| 9 | Flag Ceremony | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım |
| 10 | Business Meetings and Interviews | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım |
| 11 | Transport Protocol-Protocol and Banquet Dishes | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım |
| 12 | Service Rules and Guest Hospitality | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım |
| 13 | Service and Etiquette Food and Drink, Table Seating Rules | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım |
| 14 | Revision and Implementation | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım, Alıştırma ve Uygulama |
| 15 | Protocol Rules to be Followed on the Phone | Preparing for the lesson from the lesson materials | Öğretim Yöntemleri: Anlatım |
| 16 | Term Exams | study from the textbook | Ölçme Yöntemleri: Yazılı Sınav |
| 17 | Term Exams | study from the textbook | Ölçme Yöntemleri: Yazılı Sınav |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 2 | 20 | 40 |
| Out of Class Study (Preliminary Work, Practice) | 1 | 14 | 14 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 1 | 10 | 10 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 7 | 7 |
| Final Exam | 1 | 7 | 7 |
| Total Workload (Hour) | 78 | ||
| Total Workload / 25 (h) | 3,12 | ||
| ECTS | 3 ECTS | ||