TÜRKÇE
ENGLISH
Information
| Unit | TOURISM AND HOTEL MANAGEMENT ACADEMY |
| ACCOMMODATION SERVICES PR. | |
| Code | AL104 |
| Name | German |
| Term | 2019-2020 Academic Year |
| Semester | 2. Semester |
| Duration (T+A) | 2-0 (T-A) (17 Week) |
| ECTS | 4 ECTS |
| National Credit | 4 National Credit |
| Teaching Language | Türkçe |
| Level | Lisans Dersi |
| Type | Normal |
| Label | C Compulsory |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Öğr. Gör. Dr. FİLİZ ÇELİK |
| Course Instructor |
Öğr. Gör. Dr. FİLİZ ÇELİK
(Bahar)
(A Group)
(Ins. in Charge)
|
Course Goal / Objective
Establishing communication with the customer in the tourism field using
Course Content
Introduction to German in Tourism, Customer reception, Chambers, Restaurant, Bar, Orders, Dialogs
Course Precondition
Yok
Resources
Notes
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Introduction to the hotel industry and reception |
| LO02 | The registration form and questions at the reception |
| LO03 | Breakfast in the hotel |
| LO04 | Name food and drinks |
| LO05 | The hotel room and breakfast buffet |
| LO06 | Room with shower and toilet |
| LO07 | The room service |
| LO08 | Midterm exama |
| LO09 | Best regards |
| LO10 | Reserve a room on the phone |
| LO11 | roll playing games on the phone |
| LO12 | No Problem |
| LO13 | a table for two people |
| LO14 | complaints |
| LO15 | Small talk at the hotel bar |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Introduction to the hotel industry and reception | Student Book: Menschen im Beruf Tourismus Hueber; Wörter-Bilder-Situationen Langenscheidt;Deutsche Sprache für Auslaender Schulz-Griesbach. | |
| 2 | The registration form and questions at the reception | Student Book: Menschen im Beruf Tourismus Hueber; Wörter-Bilder-Situationen Langenscheidt;Deutsche Sprache für Auslaender Schulz-Griesbach. | |
| 3 | Breakfast in the hotel | Student Book: Menschen im Beruf Tourismus Hueber; Wörter-Bilder-Situationen Langenscheidt;Deutsche Sprache für Auslaender Schulz-Griesbach. | |
| 4 | role playing games at the reception | Student Book: Menschen im Beruf Tourismus Hueber; Wörter-Bilder-Situationen Langenscheidt;Deutsche Sprache für Auslaender Schulz-Griesbach. | |
| 5 | The hotel room and breakfast buffet | Student Book: Menschen im Beruf Tourismus Hueber; Wörter-Bilder-Situationen Langenscheidt;Deutsche Sprache für Auslaender Schulz-Griesbach. | |
| 6 | Room with shower and toilet | Student Book: Menschen im Beruf Tourismus Hueber; Wörter-Bilder-Situationen Langenscheidt;Deutsche Sprache für Auslaender Schulz-Griesbach. | |
| 7 | The room service | Student Book: Menschen im Beruf Tourismus Hueber; Wörter-Bilder-Situationen Langenscheidt;Deutsche Sprache für Auslaender Schulz-Griesbach. | |
| 8 | Mid-Term Exam | Student Book: Menschen im Beruf Tourismus Hueber; Wörter-Bilder-Situationen Langenscheidt;Deutsche Sprache für Auslaender Schulz-Griesbach. | |
| 9 | Best regards | Student Book: Menschen im Beruf Tourismus Hueber; Wörter-Bilder-Situationen Langenscheidt;Deutsche Sprache für Auslaender Schulz-Griesbach. | |
| 10 | Reserve a room on the phone | Student Book: Menschen im Beruf Tourismus Hueber; Wörter-Bilder-Situationen Langenscheidt;Deutsche Sprache für Auslaender Schulz-Griesbach. | |
| 11 | roll playing games on the phone | Student Book: Menschen im Beruf Tourismus Hueber; Wörter-Bilder-Situationen Langenscheidt;Deutsche Sprache für Auslaender Schulz-Griesbach. | |
| 12 | No Problem | Student Book: Menschen im Beruf Tourismus Hueber; Wörter-Bilder-Situationen Langenscheidt;Deutsche Sprache für Auslaender Schulz-Griesbach. | |
| 13 | a table for two people | Student Book: Menschen im Beruf Tourismus Hueber; Wörter-Bilder-Situationen Langenscheidt;Deutsche Sprache für Auslaender Schulz-Griesbach. | |
| 14 | complaints | Student Book: Menschen im Beruf Tourismus Hueber; Wörter-Bilder-Situationen Langenscheidt;Deutsche Sprache für Auslaender Schulz-Griesbach. | |
| 15 | Small talk at the hotel bar | Student Book: Menschen im Beruf Tourismus Hueber; Wörter-Bilder-Situationen Langenscheidt;Deutsche Sprache für Auslaender Schulz-Griesbach. | |
| 16 | Term Exams | Student Book: Menschen im Beruf Tourismus Hueber; Wörter-Bilder-Situationen Langenscheidt;Deutsche Sprache für Auslaender Schulz-Griesbach. | |
| 17 | Term Exams | Student Book: Menschen im Beruf Tourismus Hueber; Wörter-Bilder-Situationen Langenscheidt;Deutsche Sprache für Auslaender Schulz-Griesbach. |
Assessment (Exam) Methods and Criteria
| Assessment Type | Midterm / Year Impact | End of Term / End of Year Impact |
|---|---|---|
| 1. Midterm Exam | 100 | 20 |
| General Assessment | ||
| Midterm / Year Total | 100 | 20 |
| 1. Final Exam | - | 80 |
| Grand Total | - | 100 |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 15 | 2 | 30 |
| Out of Class Study (Preliminary Work, Practice) | 15 | 2 | 30 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 15 | 2 | 30 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 1 | 1 |
| Final Exam | 1 | 1 | 1 |
| Total Workload (Hour) | 92 | ||
| Total Workload / 25 (h) | 3,68 | ||
| ECTS | 4 ECTS | ||