BYA161 Rules of Protocol and Social Conduct

3 ECTS - 2-0 Duration (T+A)- 1. Semester- 2 National Credit

Information

Code BYA161
Name Rules of Protocol and Social Conduct
Term 2024-2025 Academic Year
Semester 1. Semester
Duration (T+A) 2-0 (T-A) (17 Week)
ECTS 3 ECTS
National Credit 2 National Credit
Teaching Language Türkçe
Level Ön Lisans Dersi
Type Normal
Mode of study Yüz Yüze Öğretim
Catalog Information Coordinator Öğr. Gör. HAYRİYE GÜNGÖR
Course Instructor Öğr. Gör. HAYRİYE GÜNGÖR (A Group) (Ins. in Charge)


Course Goal / Objective

The aim of the course to be successful in business and society and to develop good relations and protocol information needed to provide students with the rules of social behavior.

Course Content

This course includes following subjects. Concepts of Protocol, Rules of good manners, Lists of protocol, VIP list, The rules of commity life, The rules in the business life, The protocol in establishment, The protocol in oral and writting communication, Opening, in ceremany speaking protocol, The relationship between secretary with superior.

Course Precondition

No prerequisites

Resources

Protokol ve Sosyal Davranış Kuralları, Nihat AYTÜRK.

Notes

Flag Regulation


Course Learning Outcomes

Order Course Learning Outcomes
LO01 To have knowledge of the basic concepts of protocol and social behavior rules
LO02 To master the rules of courtesy, courtesy, etiquette and elegance
LO03 Having knowledge of protocol lists and types
LO04 Know the relationship between individual and society and social roles
LO05 To have the rules governing business life
LO06 To have the knowledge of the protocol applied in institutions and organizations
LO07 To be able to know and apply protocol rules in written and oral communication
LO08 Ability to act according to vehicle protocol, outlook protocol
LO09 Prepare a ceremony in accordance with the welcome and farewell protocol
LO10 To be able to prepare ceremony for opening, ceremony, speech, flag protocol
LO11 To organize a meeting according to the protocol
LO12 To organize meal organization and visits according to the protocol
LO13 Ability to act according to protocol in relation to manager-secretary


Relation with Program Learning Outcome

Order Type Program Learning Outcomes Level
PLO01 Bilgi - Kuramsal, Olgusal Defines the basic concepts and principles of Office Management and Executive Assistantship. 2
PLO02 Bilgi - Kuramsal, Olgusal Collects, analyzes and evaluates the data necessary for the solution of the problems encountered in the Office Management and Executive Assistant profession.
PLO03 Bilgi - Kuramsal, Olgusal Follows and evaluates the developments in the field of Office Management and Executive Assistant by using scientific methods and techniques.
PLO04 Bilgi - Kuramsal, Olgusal Have basic knowledge of social, economic, cultural and legal issues. 4
PLO05 Bilgi - Kuramsal, Olgusal Gains information about the supervision and evaluation of the employees working under her in the offices. 3
PLO06 Bilgi - Kuramsal, Olgusal Explains the information about the use of technology in offices.
PLO07 Bilgi - Kuramsal, Olgusal Explains the services that can be carried out in the offices related to the field of Office Management and Executive Assistant and the related procedures. 3
PLO08 Bilgi - Kuramsal, Olgusal Develops solution suggestions by using theoretical knowledge and skills, and general problems encountered in the field of Office Management and Executive Assistantship. 3
PLO09 Bilgi - Kuramsal, Olgusal It can collect the necessary information with the organization foreseen by the manager and present it in the form of a report.
PLO10 Bilgi - Kuramsal, Olgusal He/She can use office technologies effectively.
PLO11 Bilgi - Kuramsal, Olgusal He/She can make time and protocol arrangements for the organizations stipulated by the manager. 5
PLO12 Bilgi - Kuramsal, Olgusal He/She can create appropriate environments by taking into account the social and cultural differences of individuals and their special needs related to their fields.
PLO13 Bilgi - Kuramsal, Olgusal He/She can apply methods and techniques that can keep the documents and recording processes under control for the manager. 2
PLO14 Bilgi - Kuramsal, Olgusal He/She can take responsibility individually and as a group in solving the problems encountered. 2
PLO15 Beceriler - Bilişsel, Uygulamalı By gaining self-learning ability, he/she can evaluate the information he/she has learned with a critical approach.
PLO16 Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği He/She can communicate effectively and healthily with the manager and the internal and external environment of the organization. 5
PLO17 Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği He/She can use the software and hardware required by his/her profession together with basic computer usage knowledge.
PLO18 Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği Have sufficient foreign language knowledge in the field of Office Management and Executive Assistant.
PLO19 Yetkinlikler - Öğrenme Yetkinliği Have the necessary knowledge and awareness of social responsibility, ethical values, social security rights, occupational safety, worker health and environmental protection related to the field.


Week Plan

Week Topic Preparation Methods
1 Definition and rules of protocol, historical development, protocol legislation Lecture notes Öğretim Yöntemleri:
Anlatım, Soru-Cevap
2 Rules of good manners Lecture notes Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Tartışma
3 Lists of protocol, VIP list Lecture notes Öğretim Yöntemleri:
Anlatım, Soru-Cevap, Örnek Olay
4 The rules of commity life, social rolles, its importent, the protocol usage in the various place Lecture notes Öğretim Yöntemleri:
Anlatım, Soru-Cevap
5 The rules in the business life,organisation hierarchy and protocol rules, its job satisfaction and working-peace Lecture notes Öğretim Yöntemleri:
Anlatım
6 The protocol in establishment, addressing, introduction, greeting, hand shakeng in the introduce Lecture notes Öğretim Yöntemleri:
Anlatım
7 The protocol in oral and writting communication: calling card, adresssing the letter, speaking and listening protocol Lecture notes Öğretim Yöntemleri:
Anlatım
8 Mid-Term Exam Lecture notes Ölçme Yöntemleri:
Yazılı Sınav
9 Protocol rules in the cars, appearance protocol, in the welcoming and leaving protocol Lecture notes Öğretim Yöntemleri:
Anlatım
10 Protocol rules in the welcoming and leaving protocol Lecture notes Öğretim Yöntemleri:
Anlatım
11 Opening, in ceremany speaking protocol, protocol of flag Lecture notes Öğretim Yöntemleri:
Anlatım
12 Meeting protocol Lecture notes Öğretim Yöntemleri:
Anlatım
13 invitation and visiting protocol: giving a present, in the banquet sending the flower. Lecture notes Öğretim Yöntemleri:
Anlatım
14 The relationship between secretary with superior Lecture notes Öğretim Yöntemleri:
Anlatım
15 The relationship between secretary with superior-2 Lecture notes Öğretim Yöntemleri:
Anlatım
16 Term Exams Ölçme Yöntemleri:
Yazılı Sınav
17 Term Exams Ölçme Yöntemleri:
Yazılı Sınav


Student Workload - ECTS

Works Number Time (Hour) Workload (Hour)
Course Related Works
Class Time (Exam weeks are excluded) 14 2 28
Out of Class Study (Preliminary Work, Practice) 14 2 28
Assesment Related Works
Homeworks, Projects, Others 0 0 0
Mid-term Exams (Written, Oral, etc.) 1 5 5
Final Exam 1 14 14
Total Workload (Hour) 75
Total Workload / 25 (h) 3,00
ECTS 3 ECTS

Update Time: 13.05.2024 09:22