TÜRKÇE
ENGLISH
Information
| Unit | TOURISM AND HOTEL MANAGEMENT ACADEMY |
| ACCOMMODATION SERVICES PR. | |
| Code | KON445 |
| Name | Human Resources Management in Tourism Businesses |
| Term | 2024-2025 Academic Year |
| Semester | 7. Semester |
| Duration (T+A) | 3-0 (T-A) (17 Week) |
| ECTS | 5 ECTS |
| National Credit | 3 National Credit |
| Teaching Language | Türkçe |
| Level | Lisans Dersi |
| Type | Normal |
| Label | C Compulsory |
| Mode of study | Yüz Yüze Öğretim |
| Catalog Information Coordinator | Dr. Öğr. Üyesi DİĞDEM ESKİYÖRÜK |
| Course Instructor |
The current term course schedule has not been prepared yet. Previous term groups and teaching staff are shown.
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Course Goal / Objective
The general aim of the course is to gain a general understanding of the functioning and function of human resources management in tourism enterprises.
Course Content
Human resources management and environment, job analysis and job design, human resources planning, employee selection, training and development, career development, job evaluation and wage management, performance evaluation, industrial relations, occupational health and safety, human resources management and law, international human resources management, human resources information systems
Course Precondition
No prerequisites for the course
Resources
Human Resources Management, Atatürk University Open Education Faculty Publication, Erzurum, 2019
Notes
Lecture notes and lecture presentation
Course Learning Outcomes
| Order | Course Learning Outcomes |
|---|---|
| LO01 | Defines the concept of human resource management |
| LO02 | Discusses the coordination between the human resources department and other departments |
| LO03 | Transfers solutions for problems related to human resources management functions |
| LO04 | Explains the basic activities of human resource management |
| LO05 | Specifies the relationship between human resources management and law. |
| LO06 | Explain the concept of international human resource management |
| LO07 | Defines human resources information systems |
| LO08 | Explain the relationship between human resources management and environment |
Relation with Program Learning Outcome
| Order | Type | Program Learning Outcomes | Level |
|---|---|---|---|
| PLO01 | Bilgi - Kuramsal, Olgusal | Explains the basic concepts of business administration and the strategic, tactical, and operational dimensions of business management. | 3 |
| PLO02 | Bilgi - Kuramsal, Olgusal | Explains the basic legal, social and moral rules and related legislation covering the business area. | |
| PLO03 | Bilgi - Kuramsal, Olgusal | Comprehends the planning, organization, execution, coordination and control functions of accommodation establishments management. | 2 |
| PLO04 | Beceriler - Bilişsel, Uygulamalı | Can use numerical and statistical information to research, think, analyze, establish cause-effect relationships, make decisions and establish strategies. | |
| PLO05 | Beceriler - Bilişsel, Uygulamalı | Updates skills by following the innovations and changes in field. | |
| PLO06 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | Can carry out projects and works related to the field within the framework of quality processes, and develops the skills to work independently and in harmony with a team. | |
| PLO07 | Yetkinlikler - Bağımsız Çalışabilme ve Sorumluluk Alabilme Yetkinliği | In unforeseen complex situations that may be encountered in relation to hotel management, travel management and other types of touristic businesses, it takes responsibility and finds solutions by examining good examples in other countries and foreign sources. | 2 |
| PLO08 | Yetkinlikler - Öğrenme Yetkinliği | As well as being specialized in a certain field of a tourism business, it develops the skills to support other parts of the business and adapt to sudden situations. | 2 |
| PLO09 | Yetkinlikler - Öğrenme Yetkinliği | Can obtain information from sources of different characteristics and in foreign languages, and observes social, scientific and ethical values. | |
| PLO10 | Yetkinlikler - Öğrenme Yetkinliği | In addition to her/his professional development, constantly improves herself/himself by identifying learning needs in scientific, social, cultural and artistic fields in line with her/his interests and abilities. | |
| PLO11 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Can communicate correctly and effectively both in written and oral form in Turkish and foreign languages, and can convey information and ideas about the field in a way that others can understand. | |
| PLO12 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Performs health, safety, quality and risk assessments; works by taking measures for laws, professional conditions, ethics, fundamental personal rights and freedoms, privacy of private life, social responsibility and environmental protection. | 1 |
| PLO13 | Yetkinlikler - İletişim ve Sosyal Yetkinlik | Follows national and international external environmental and sectoral conditions at a level that can cope with cyclical fluctuations due to flexible demand conditions in the field of tourism management, uses tools to analyze a tourism business with its internal and external environment, evaluates the findings and decides. | 2 |
| PLO14 | Yetkinlikler - Alana Özgü Yetkinlik | Recognizes information systems used in hotel businesses, uses basic information technologies and software related to the field. | |
| PLO15 | Yetkinlikler - Alana Özgü Yetkinlik | Evaluates domestic and foreign concepts, ideas and data in the field of tourism management with scientific methods. | |
| PLO16 | Yetkinlikler - Alana Özgü Yetkinlik | Understands the socio-economic structure of tourism and its importance for the country and the world within the scope of this structure, and directs the design of the investment phase of a new business to be established in other areas of the tourism and service sector. | 2 |
Week Plan
| Week | Topic | Preparation | Methods |
|---|---|---|---|
| 1 | Introduction to human resource management | Examining and researching the relevant topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 2 | Human resource management and environment | Examining ans researching the relevant topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 3 | Job analysis and job design | Examining ans researching the relevant topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 4 | Training and development | Examining and researching the relevant topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 5 | Performance evaluation | Examining and researching the relevant topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 6 | Work evaluation | Examining and researching the relevant topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 7 | Career planning | Examining and researching the relevant topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 8 | Midterm Exam | Topic repetition | Ölçme Yöntemleri: Yazılı Sınav |
| 9 | Wage management | Examining and researching the relevant topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 10 | Worker's health and work safety | Examining and researching the relevant topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 11 | Quality of business life | Examining and researching the relevant topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 12 | Job satisfaction and motivation | Examining and researching the relevant topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 13 | Industrial relations | Examining and researching the relevant topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 14 | International human resources management | Examining and researching the relevant topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 15 | Case studies | Examining and researching the relevant topic | Öğretim Yöntemleri: Anlatım, Soru-Cevap, Tartışma |
| 16 | Final Exams | Topic repetition | Ölçme Yöntemleri: Yazılı Sınav |
| 17 | Final Exams | Topic repetition | Ölçme Yöntemleri: Yazılı Sınav |
Assessment (Exam) Methods and Criteria
Current term shares have not yet been determined. Shares of the previous term are shown.
| Assessment Type | Midterm / Year Impact | End of Term / End of Year Impact |
|---|---|---|
| 1. Midterm Exam | 100 | 40 |
| General Assessment | ||
| Midterm / Year Total | 100 | 40 |
| 1. Final Exam | - | 60 |
| Grand Total | - | 100 |
Student Workload - ECTS
| Works | Number | Time (Hour) | Workload (Hour) |
|---|---|---|---|
| Course Related Works | |||
| Class Time (Exam weeks are excluded) | 14 | 3 | 42 |
| Out of Class Study (Preliminary Work, Practice) | 14 | 3 | 42 |
| Assesment Related Works | |||
| Homeworks, Projects, Others | 1 | 3 | 3 |
| Mid-term Exams (Written, Oral, etc.) | 1 | 8 | 8 |
| Final Exam | 1 | 18 | 18 |
| Total Workload (Hour) | 113 | ||
| Total Workload / 25 (h) | 4,52 | ||
| ECTS | 5 ECTS | ||